Infotainment System Dead
08-20-2018, 01:55 PM
#41
Racer
After my trip to Chicago with my only issues being the infotainment system, I am taking my RDX to the dealership tomorrow and leaving it so they can diagnose and try to fix the issues.
08-29-2018, 07:55 AM
#42
Cruisin'
Apple Carplay
Apple Carplay stopped working yesterday. The icon on the infotainment screen is grayed out. The cord is working fine because the phone is charging.
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btdia (08-30-2018)
08-29-2018, 08:34 AM
#43
The wire that carries data may have a break. Just to rule things out you may try another wire or trying using that wire to plug to your computer to see if data flows.
Billy
Billy
08-29-2018, 05:28 PM
#44
Cruisin'
08-29-2018, 07:15 PM
#46
I am trying to think of other things, but not getting far.
Have you tried connecting just an audio source (iPod some other MP3 player?) into the USB in the console to see if the data connection is working? I would think if there is something wrong with the port you might not get sound, but I would think most definitely you would get album art.
Billy
08-30-2018, 07:16 PM
#48
EDVenture,
i dont connect my iPhone via cable often, but tonight I had to. Cat Play acted like you have talked about. When I picked up my phone (at a red light) it said it had to be unlocked to use accessories. Not sure if that is your problem, but thoughtI would pass it along.
Billy
i dont connect my iPhone via cable often, but tonight I had to. Cat Play acted like you have talked about. When I picked up my phone (at a red light) it said it had to be unlocked to use accessories. Not sure if that is your problem, but thoughtI would pass it along.
Billy
09-01-2018, 06:26 AM
#49
Cruisin'
I verified the phone was unlocked but that did not help the problem. Also, switched to USB audio and it works fine which rules out the cable.
Thanks,
EDventure
Thanks,
EDventure
09-01-2018, 07:05 AM
#50
Cruisin'
PROBLEM SOLVED - Apple Car Play was disabled in the infotainment center. Sounds like user error but I have not been in the settings menus since it was purchased.
EDventure
EDventure
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billyt1963 (09-01-2018)
09-01-2018, 08:11 AM
#51
The problems between the keyboard and the chair are always the hardest to diagnose. :-)
Billy
Last edited by billyt1963; 09-01-2018 at 08:13 AM. Reason: Clicked reply too soon.
09-03-2018, 05:45 PM
#52
Drifting
AFAIK doing a "hard reset" of the infotainment system requires removing power, unless there's a way to do it in the developer's menus. I believe there is an option in settings to "restore factory default settings". But reinstalling the software on the internal storage device is probably a dealer service task.
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