2020 RDX - Android Auto/Google Assistant not talking

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Old Jan 2, 2024 | 10:45 PM
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2020 RDX - Android Auto/Google Assistant not talking

Hello everybody! Long time lurker here, and finally just upgraded from a 2010 Forester to my 2020 RDX A-Spec. I'm loving the driving experience so far but the Android Auto experience is a bit problematic.

I'm not regularly getting audio from the Google Assistant (Google maps or when notifications come in for it to read a text back). It plays music just fine from my Apple Music, and the audio dips in volume as it should when it would normally give me directions or when a notification comes in but there's just no audio from the assistant. I've updated my Android Auto on my phone, cleared the cache, and gone through the car settings but I can't see anything that would be causing this. I reset to factory settings again and still no-go.

I know that it can work, because on one trip it randomly decided to not play my music and instead played the Google Map directions and notification chimes. Then the next ride it gave me both my music and the map alerts/directions. But it has only done it once and has just reverted back to playing my music.

Any help would be greatly appreciated!
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Old Jan 3, 2024 | 06:52 AM
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Turn the volume up on the system when the assistant is talking.
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Old Jan 3, 2024 | 11:11 AM
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Originally Posted by kboo74656
Turn the volume up on the system when the assistant is talking.
I didn't think I had to mention that but I've tried that already, pretty much everytime I drive. It's maxed out. Lower or higher makes no difference.
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Old Jan 3, 2024 | 03:11 PM
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I’m at a loss. If I run across anything I’ll post it.
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Old Jan 3, 2024 | 04:10 PM
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Originally Posted by kboo74656
I’m at a loss. If I run across anything I’ll post it.
Thank you I appreciate that.

I guess I'll try playing with phone settings again. Everything is fine when I'm just connected to Bluetooth (not plugged in for Android Auto). I can't find anything that would be preventing the Google Assistant prompts.
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Old Jan 3, 2024 | 07:47 PM
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Press volume up on your phone, and then on the phone volume slider press the 3 dots. A bunch of separate sliders show up, turn them all to max. Try it both connected and unconnected from Android auto.

If that doesn't work, in your apps clear both data and cache for all 4 of below (try the first one as that might be enough, and if it doesn't work try the other 3 too). The bottom 3 will clear out and cause a fresh Android Auto setup so you'll need to redo any prior Android Auto settings.

Android system intelligence
Android Auto
Google
Google Play Services
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Old Jan 3, 2024 | 10:49 PM
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Originally Posted by mvl
Press volume up on your phone, and then on the phone volume slider press the 3 dots. A bunch of separate sliders show up, turn them all to max. Try it both connected and unconnected from Android auto.

If that doesn't work, in your apps clear both data and cache for all 4 of below (try the first one as that might be enough, and if it doesn't work try the other 3 too). The bottom 3 will clear out and cause a fresh Android Auto setup so you'll need to redo any prior Android Auto settings.

Android system intelligence
Android Auto
Google
Google Play Services
Thanks I'll try clearing the caches on those apps.

I just came back from driving from dinner, AA wasn't playing any music (it kept pausing). Unplugged my phone and couldn't get the car to go to Bluetooth or even radio. (Car kept saying it couldn't play Audio...) Pulled over and shut the car down and turned it back on and low and behold it gave me back Google Assistant. I just parked in my garage after it working flawlessly and now it's lost the Google Assistant again.
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Old Jan 5, 2024 | 01:52 PM
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Originally Posted by Mauldalorian
Thanks I'll try clearing the caches on those apps.

I just came back from driving from dinner, AA wasn't playing any music (it kept pausing). Unplugged my phone and couldn't get the car to go to Bluetooth or even radio. (Car kept saying it couldn't play Audio...) Pulled over and shut the car down and turned it back on and low and behold it gave me back Google Assistant. I just parked in my garage after it working flawlessly and now it's lost the Google Assistant again.
Seems like random software gremlins that happen more often than we’d all like with devices trying to sync with other devices.
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Old Jan 5, 2024 | 05:42 PM
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Still not working after clearing the caches on the above apps. I'll keep trying but I'm at a complete loss on how it works once every couple of trips then breaks on the next go.
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Old Jan 5, 2024 | 07:51 PM
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Make sure the above 4 apps also have every possible permission enabled for them. Weird things like blocking location permissions for play services can break Android Assistant.

Allso, there is a bug the past month where 3rd party nav apps break Android Assistant from the steering wheel when in the foreground. You have to put something else like a music app in the foreground, or use the onscreen mic icon instead of steering wheel, as a workaround.
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