Joined: Jun 2018

Posts: 509

Likes: 125

today was my first experience with an infotainment issue. While on a call, thru CarPlay with a iPhone 8 hardwired. The call jumped back to the phone. I could use my phone and completed the call. Hung up but the MID still showed the call as active as did the info display. The touchpad did nothing. I could not reset it. I could hit the app button and scroll to the call to “end call” but it did not end it and still remained frozen. I was driving so I had to wait til I stopped and then I shut the car off and everything powered down. When powering back up the call showed back up. The info display showed the boot anamation and was just sitting there thinking. So I powered off the car again, shut my phone completely off, rebooted the car and then everything worked normally.

im guessing here but I think the call got stuck on Bluetooth and my hunch would be that my phone cord is faulty and it flipped between hardwired to usb mode and got stuck.

Joined: Oct 2018

Posts: 66

Likes: 6

From: Apex,NC

I had same issue. I pulled hard wire out and disconnected my iPhone. I restarted car and it finally disappeared,
Your not alone. Acura has a few bugs to work out
John

Joined: Oct 2018

Posts: 66

Likes: 6

From: Apex,NC

Had it happen again. I’m taking mine in to dealer.
This is bs.
For the $$$ I’m disappointed with Acura.
Will keep you posted.

Joined: Oct 2018

Posts: 42

Likes: 3