Acuralink pop-up on Iphone

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Oct 3, 2018 | 09:54 AM

crash1977mtl

Thread Starter

2nd Gear

Joined: Oct 2018

Posts: 2

Likes: 1

Acuralink pop-up on Iphone

Hi,

Whenever I get into the car , the acuralink app on my iphone pops up with a "connected message". There is a dismiss button when pushed which gives me two options, "Cancel" and "I'm Safe"

Unfortunately this happens every time i'm in the car or I disconnect from Carplay.

Anyone else experiencing this or know a way to turn this off?

Oct 3, 2018 | 10:41 AM

Yotrek

Racer

Joined: May 2017

Posts: 475

Likes: 36

Yes same here..

Oct 3, 2018 | 11:21 AM

DrWoo

Racer

Joined: Jul 2018

Posts: 385

Likes: 124

Yep. My wife hated it so much she had me delete the app from her phone.

Oct 3, 2018 | 06:30 PM

bpascucci

10th Gear

Joined: Sep 2018

Posts: 11

Likes: 2

From: Kissimmee, Florida

I only seem to have the popup if I disconnect the phone before shutting off the car and opening my door which shuts the radio off.

Oct 3, 2018 | 07:10 PM

oblio98

WayTooManyAcuras

Joined: Feb 2001

Posts: 2,301

Likes: 512

From: Connecticut

Mine does it all the time. Not sure why but it sure is annoying.

Oct 3, 2018 | 07:27 PM

Madd Dog

Drifting

Joined: Apr 2018

Posts: 3,001

Likes: 1,026

From: New Yorkie, Hudson Valley

Mine connects, but doesn’t pop up or otherwise interfere. I only know it launched when I clear out running apps.

iPhone 6, current ios

Oct 3, 2018 | 08:21 PM

billyt1963

Racer

Joined: Mar 2011

Posts: 308

Likes: 60

From: TN

The only time I have seen mine open when in the car is when I had the BlueDriver connected to the OBD port. I have looked at the settings for Acuralink and nothing seems to be turned "off". Will keep looking and see if I can find anything.

Billy

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Oct 5, 2018 | 10:22 PM

Dizzyg12

Pro

Joined: Jun 2018

Posts: 509

Likes: 125

Mine pops up all the time and takes precedence over anything else so if I’m in an app doing something then bam the thing just takes over my phone. Annoying!

Oct 6, 2018 | 07:42 AM

robuckj

Instructor

Joined: Jun 2010

Posts: 115

Likes: 28

Quote:

Originally Posted by Dizzyg12

Mine pops up all the time and takes precedence over anything else so if I’m in an app doing something then bam the thing just takes over my phone. Annoying!

Same here. No pattern to it. Sometimes it’s when I plug the iphone into the car; sometimes it’s just after I unplug the iphone from the car; sometimes it’s just whenever it feels like it, including when I am not near the car. It’s the interference with other activities that is most annoying.

Last edited by robuckj; Oct 6, 2018 at 07:43 AM. Reason: add text

Oct 6, 2018 | 08:04 AM

#10

robuckj

Instructor

Joined: Jun 2010

Posts: 115

Likes: 28

Happens about 2-3 times a week. Not “all the time” but still random and annoying, and I cannot figure out what triggers it.

Oct 10, 2018 | 11:10 AM

#11

zroger73

Pro

Joined: Sep 2018

Posts: 573

Likes: 227

The HondaLink app used with my last three Hondas (Accord, Civic, and Ridgeline) did the same thing. The only way to stop it is to delete the app or unpair the Bluetooth connection between the vehicle and the phone.

Oct 15, 2018 | 04:01 PM

#12

Ender01

Cruisin'

Joined: Oct 2018

Posts: 20

Likes: 3

Have you tried turning off the notification for Acura Link on your phone?

Oct 20, 2018 | 07:47 PM

#13

Boxer1200

Intermediate

Joined: Oct 2018

Posts: 46

Likes: 13

From: DFW, TX

Happens with my wife’s phone each time the car starts up. That, and if no music playing, it automatically starts playing one of her play list. I love how this car drives, she likes it too, but the infotainment system is a joke. Nav can’t even go to my correct address which has been here since 1987. My ‘16 Chevy 2500 is more predictable and works smoother. I figured Acura would be pretty good with this stuff. One more off topic rant. In the Chevy, when I shut it off with an HD radio station playing, it starts immediately when I start up again. Not the Acura. Have to manually reselect the radio. Sorry. Rant over. Just a bit annoyed with this car. Didn’t pay what I did for the truck, but still, it should work correctly.