Dealership told me its a 3 hour time frame to drop car off. Is that accurate? Do I need to clear the storage area? I just hate dealership working on my car. The word "professional" is over used.

Recall: 2019-20 RDX Fuel Pump Motor Safety Recall Expansion

TT

 

i had the dealership check other small things so they had the car for the whole day, 3 hour sounds reasonable. i did not clear the storage area and wasn't told to clear it before drop off.

one thing i suggest to check for after the service is a sticky float. my gas tank was showing near empty on start then half full after a short drive. i had to go back a few days later to get it fixed.

 

1) 3 Hours sounds within reason for how long mine took too.
2) They remove the seat bottom in the rear seat to access the fuel pump.
3) I had a lot of fuel vapor smell in the car immediately after. Their only suggestion was I drive with all my windows down. I didn't see any spills and it did clear up a half-day later.
4) The dealer told me the replacement fuel pump was specific for my VIN and shipped in for the appointment. They had to cancel the initial appointment because they did not have in time, so I guess they can't just take any fuel pump from the shelf (most likely wouldn't stock them anyways.)

 

Best part is, the newest TSB also seems directed at "limp mode" ... it specifically states "condensation" AKA moisture, causing a MIL/CEL to trigger and retuning of the PCM being required. Makes sense about why people were getting limp mode in rain.

Are there multiple reasons for "limp mode" triggering? Does Acura/Honda actually know what's going on, or are they just throwing parts at the problem? They're saying the code is readable and stored in the PCM, but people who brought their cars to dealers with the limp mode problem were told no codes were stored. Seems like there's something less than truthful going on at Honda.

 

I was getting my oil changed and the service rep told me I was lucky to be out of the recall pool ('19 RDX Tech AWD). Looks like a huge PITA:

 

As far as fuel pump jobs go, that's ridiculously easy. Not having to drop the tank? Praise the Lawd!

 

Dealership told me to show up without an appointment. Sounds like they have the parts on the shelve.

TT

 

Go in with half a tank if you can.

 

Due to not needing to drop the tank, this isn't as required as if the tank had to come down. The fuel bucket will be filled regardless of how much gas is in the actual tank.

I'd be annoyed if the tech doing my recall did what the guy did in the video, pouring it back in the tank and spilling it everywhere. Pour it into a separate container that's easier to pour back, or simply into the waste fluid container and dispose of it. Nobody's going to cry about not getting that fuel back ... but they will complain when their interior wreaks of gasoline.

 

I just went to owners.acura.com and checked my VIN for my 2020 RDX. No recall shows up. Did they switch fuel pumps during the model year?

 

I left the car all day. I knew the actual job didn't take that long but service advisor told me they like to "air out" the car to make sure it didn't smell of gasoline fumes, which it would if left with windows closed after a job like this.
Honda puts that access plate for the fuel pump on some (if not many or even all) of their cars. They are not the only company that does this but many cars do not have it and you have to drop the tank. On my Cr-V you didn't even have to remove the seat as it lifted up and gave enough room to get to the plate. I have had to remove many gas tanks in my life. Some are "challenging" as on some vehicles they have these weirdly shaped tanks to fit around parts of the vehicle. I don't miss that job.