labatt

We have 28k miles on our 2020 advance (bought new with 100 miles or so) and we're getting clicking noises from the front brakes when slowing down. The dealer is telling us that the brake pads are at 0% and the rotors are warped and need replacing. For $737. I personally think that this is insane for the mileage - and we don't drive the car aggressively. Any thoughts on this? Anyone else see similar issues at this mileage?

thoiboi

you do a lot of stop and go city traffic?

labatt

Nope. Live in the burbs with very little traffic.

rockstar143

iTrader: (6)

Take to an indy for second opinion...
assuming you're not mechanically inclined.
Warped and zero pad life left you'd be complaining about a lot more than a clicking.

Ex's accord rear pads used to be DONE every 17K miles on the money...

Showkey

Just checked mine @ 22k miles with oil change and tire rotation brakes are 90%………..very little traffic and no stop/go.

russianDude

I am guessing something was wrong with rotors/pads. You should not have to replace rotors at this milage

Type X

tell them they squeel when its cold and have them replace free under the tsb, or swing to another dealer

labatt

Yeah I tried that and he was like.. they are at 0%.

thoiboi

Can you take a pic of the brakes so we can see if they are truly lying or not? I'll echo the suggestion on getting a 2nd opinion.

labatt

Good news, and I'm shocked. I asked for the issue to be escalated to a regional manager and within hours they said to go ahead and replace them at no charge! Acura for the win!

Type X

see, they were going for the quick cash grab! now they’ll replace prob under the tsb (check ur invoice) n bill acura for it

you should wait till service is complete n call corporate to throw the writer under the bus

Showkey

Premature wear on brakes, tires and clutches………..directly related to the driver.
Nice of Acura to take care of the first set.

fiatlux

Or alternatively there wasn't premature wear, and the dealership wanted to hide/destroy the evidence that would disprove their claim of the pads being at 0% and the rotors being warped. Given how quickly they changed their tune when the OP said he wanted to escalate the issue, I would not be surprised if that were the case. Would not be the first time an Acura dealer lied or tried to weasel their way out of warranty work.

If they brakes were truly at 0%, they would have been down to the wear bars and squeeling long before.

Dereileak

Do you drive with your foot resting on the brake?
some people do this without even realizing it

russianDude

even if he did, warped rotors that can not be resurfaced? Thats suspicious that something else is wrong…

rockstar143

iTrader: (6)

yeah, the dealership.

NooYawkuh

I've known a few people who drove that way. Or at least, used their left foot to apply the brake. They were all left-handed.

MT-RDX

It is not possible to drive an Acura (or any Honda product, among others) under power with your foot on the brake; the fuel supply is cut to a minimum when the brake is applied. My new Lincoln even flashes a warning message on the instrument panel when this condition occurs. With the Acura, and the Lincoln, you can hold the brake when stopped and apply full power, but not when the vehicle is moving. You can easily test your vehicle (whatever brand).
I have driven "left footed", ie braking with my left foot, all my life, and I am not left-handed. My first BMW in 1971 had an automatic transmission, and that is when I started the left-whoa, right-go technique, have used it ever since.

Baldeagle

Labatt stated he “was getting clicking noises” but it was the dealership who stated the rotors were warped. Did Labatt or his wife or whoever drove the car notice the brake pulsations from the warped rotors? That is extremely hard to miss.

If the brakes were not warped, then it is good possibility that specific service department is unethical, lied to Labatt and immediately covered their ass when Labatt escalated it to regional. But on the flip side, if the brakes were in fact warped and Labatt did not notice it, then it is possible Labatt, or his wife did something to overheat them such as hard braking from high speeds, stabbing the brakes from moderate speeds, using the brakes to control speed down a steep grade, towing a trailer, etc., without noticing that either.

rdx4me?

'modern' cars have very little extra 'meat' on the rotors..so if riding the brake = fast wear = lots of heat on the rotors = rotors warped = not enough "meat" = new rotor time

Yeah lots of if's in those assumptions but mainly its the rotors are thin in newer cars as it saves weight and the mfg money in making the car

Texasrdx21

That is called "manual launch control"! Mash both pedals to the floor and then let go of the middle one.

Also, does the OP use the "brake hold" feature, as I feel that hold the brakes a bit longer than needed when you put your foot on the gas pedal from a stop.

leomio2.0

Just checked my brakes with just over 21k on them. Fronts look like they have 70%+ on them. I’m actually surprised how much meat is still on the pads. Suburbs here too. I do go into NYC every so often, but not often anymore (and really only into Queens).

EFR

Wow, lot's of comments on brakes. Let me add one more. If they weren't going to cover the cost, I think I would at least consider moving on from Acuras brakes/rotors anyway. Several people have posted on replacements they have used....R1 concepts was one, and there were others. If we were keeping our 2019 long enough I would look at these aftermarket products, but we only have 14,000 ,miles on it, and the TSB already recently replaced them all.

Funz51

i too have noticed that the rear brakes are getting used much more than expected.
you have to remember that the car applies brakes by itself as part of the stability control. So if you like to drive hard around corners, the brakes can wear out faster, like me lol.

russianDude

Was there something wrong with calipers? It will happen again if they only replace pads and rotors....

Showkey

The days of one set of rear pads to two set for front pads are gone. Have been since about 2008.
When HONDA and others decided more balanced braking with electronic brake distribution was start. First try was not good as customers were looking at 10-12k on rear pads😳.

So bad there was a class action……which there days and back then means the lawyers got rich.

bbstenor

Similar here. 22k miles, 70% front, 80% rear. Combination of suburban driving and 6-7 long-distance trips (500-1000 miles round trip)

attofarad

What is the new pad thickness, front/rear?
Thanks, Gary