iPhone 4 becomes unpaired

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Old Aug 20, 2012 | 10:19 AM
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iPhone 4 becomes unpaired

We bought a 2012 tsx w/o nav back in June. My wife complaints that her iPhone connected via Bluetooth constantly disconnects/becomes "unpaired". It happens once every couple of weeks. It's pretty annoying and I wonder whether this is a common issue.
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Old Aug 20, 2012 | 10:38 AM
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ceb
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Originally Posted by notfound123
We bought a 2012 tsx w/o nav back in June. My wife complaints that her iPhone connected via Bluetooth constantly disconnects/becomes "unpaired". It happens once every couple of weeks. It's pretty annoying and I wonder whether this is a common issue.
There is a TSB out on this. The module needs to be replaced. Go to the dealer.
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Old Aug 20, 2012 | 12:00 PM
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Originally Posted by ceb
There is a TSB out on this. The module needs to be replaced. Go to the dealer.
Thanks so much. Just what I wanted to hear... Do you have a TSB number by any chance and/or a link to see all TSBs?
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Old Nov 2, 2012 | 01:11 PM
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Hello guys,

I'm having the same problem with my '11 TSX, could u please share the TSB number so I can try to get this replaced at the dealership? thanks!
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Old Nov 23, 2012 | 01:10 PM
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Mine does this once in a while as well.
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Old Feb 18, 2013 | 10:44 PM
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Bringing my own thread back to life.. So, as expected, it's not the phone, it's definitely in the car. My wife switched to an Iphone 5.. same problem continues, pairs fine, then disconnects after 2-3 weeks.

I mentioned this to my dealer last time when I had an oil change done. They acted like I am an idiot, "what kind of phone you have..it pairs fine". What makes it hard to troubleshoot is of course the fact that it actually works for days/weeks before it disconnects.

Anyone had this resolved? Out of ideas at this point. Thinking of calling/writing to Acura Corporate.
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Old Feb 20, 2013 | 09:21 AM
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Originally Posted by notfound123
Bringing my own thread back to life.. So, as expected, it's not the phone, it's definitely in the car. My wife switched to an Iphone 5.. same problem continues, pairs fine, then disconnects after 2-3 weeks.

I mentioned this to my dealer last time when I had an oil change done. They acted like I am an idiot, "what kind of phone you have..it pairs fine". What makes it hard to troubleshoot is of course the fact that it actually works for days/weeks before it disconnects.

Anyone had this resolved? Out of ideas at this point. Thinking of calling/writing to Acura Corporate.
FOUND IT!!! http://techinfo.honda.com/rjanisis/pubs/SB/B12-021.pdf

Hope this info helps someone else..
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Old Feb 20, 2013 | 09:34 AM
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I got an iPhone5 in December and I've been "unpaired" twice since then. Both times I powered the phone off and back on and it reconnected with no issue.
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Old Feb 20, 2013 | 10:00 AM
  #9  
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The original link I posted works only if you're signed in. Here it is as an attachment..
Attached Files
File Type: pdf
B12-021.pdf (125.1 KB, 176 views)
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Old Aug 1, 2013 | 05:33 PM
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I have the Same issue and the dealer said they haven't heard of any issue like this now I will show this to them and my car falls in the vin status thanks for the info
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