Got out of the club, went to the car, started to get in and was like "why is the car so low? what the hell?"

The left 2 tires were flat.

At this point, I started shouting every vulgarity in my vocabulary to the nice people of downtown Harrisburg.

Remember that useless keychain you got when you bought the car that had the number for roadside assistance? I actually used it.

...and it really is useless.

The cap was missing from the valve stem, so I figured the air was just removed. Called assistance, told the lady my problem, yadda yadda...

The towing truck guy was totally misinformed. He didn't have air.

Roadside assistance calls me back...noone in their database has air to help me fill the tires. Gee, thanks.

MOM! DAD! Remember me? Your lost son?

It's now an hour and a half later....daddy brings me the air pump and it won't kick on. Valve stem must be crushed. We roll the car back a bit and notice a tiny slash mark in the tire. Perfect.

At this point, it's 4:30am, 21 F, windy and I'm about to die. We go back to the house and I call the insurance company to file a claim, then call the roadside assistance people back. I finally got the car towed to Sears (she said it was against policy to tow to a non-dealer location and abandon it..oh well, I've had a hella-night....DO IT) where it's now sitting awaiting them to open so I can call and surprise them.

I've already replaced a tire. I may as well replace the only remaining stock tire...

Anyway, had I been stranded somewhere else without help, I would have been stuck. I would had to have my car towed even if all I needed was air. Come on Acura....find some freaking companies that don't suck and can actually help me. An air pump is a basic component for owning an automobile...and the people who are supposed to fix it don't have it? Now I have to waste MORE space in the trunk with an air compressor.

Bah

 

Ok... I think your real problem is that some butthead slashed your tires while you were getting your groove on. Save some of that anger for him, too...

V.

 

I'm an employee at the club...I was hardly grooving. The esteemed Acura roadside assistance totally let me down. They need to contract out someone else and fix their database.

 

sorry to hear this, my car has been hit, keyed, spit on, just about everything too...

 

Some real hataz out there.....

 

Your experience was a real bummer

I had a similar experience with the Onstar people when my GMC Envoy crapped out at 2:00am. After a 45 minutes of bull$hit, I remembered that my insurance company (Farmer's) also came with roadside assistance. Anyway, I called them and they had someone out in 15 minutes! Even by the time the Farmer's guy got me going, the Onstar people were no where to be found. About the only nice thing about these factory sponsored roadside plans are their glossy Madison Avenue brochures.

Moral of the story: There are alternative roadside assistance plans.

 

what club do you work at?

 

Dragonfly. 234 N 2nd St in downtown Harrisburg.

And just as a follow up...

I had 3 tires replaced...the 2 that are being claimed came to $359 and the one I paid for since it wasn't damaged was $179.

At least they made the new tires all shiny...looks weird with my car being covered in salt residue...but it was nice of our friends at Sears.