Dealership(PRESTIGE) put holes in my leather!What do I do??!

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Old 06-26-2003 | 02:23 PM
  #1  
TouringLxry's Avatar
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Dealership(PRESTIGE) put holes in my leather!What do I do??!

I took my TL to the dealership when my engine overheated due to problems that existed the day I bought the car, after they had me pay $500 dollars to put my engine in the goddamn trunk (wtf!) and all my stuff in the trunk in boxes and put the boxes on the back seats (which where perfect), I took pics before I moved the boxes and after. There is a two little rips.
I just want to know what kind of action I should take. Especially since I already paid $2000 for a warranty that didn't cover the replacement of my motor (wtf!)
What am I entitled to for the seats????
thanks.
:wow:
Old 06-26-2003 | 03:34 PM
  #2  
Comet2404's Avatar
Flyin' and Drivin'
 
Joined: Oct 2002
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From: Atlanta, GA
Dealers dealers dealers.... make sure you call Acura Clientele Services up... I think they would like to hear about this. Not like they'd care or anything, it may be well worth the phone call.
Old 06-26-2003 | 03:51 PM
  #3  
Tom Blasing's Avatar
is the Mighty Favog
 
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I called Client Services just today about some problems I had a couple weeks ago. Corporate called the dealer even before they called me. Corp did admit that my particular dealer does have a high employee turnover rate.

Now if they would have somehow tide that engine in the trunk to the rear wheels......first 4X4 TL!!
Old 06-26-2003 | 04:10 PM
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doopstr's Avatar
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From: Jersey
You put an engine in the trunk?
Old 06-26-2003 | 04:30 PM
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stiletto's Avatar
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From: Plantation
If you've got a phone, then you've got a lawyer....
Old 06-26-2003 | 04:52 PM
  #6  
Red Hot TL's Avatar
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one time when I took my TL in for service, I found a scratch on the steering wheel, about 2 inches long. I went back, talked to the manager and they got me a new steering wheel

But if your dealer really sux... Just call Acura and like Stiletto said, have your lawyer send a letter to them... They don't want lawsuits and they won't take you to court... It costs much less to repair your TL than hiring a lawyer...
Old 06-27-2003 | 12:40 AM
  #7  
TouringLxry's Avatar
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What's the number for acura client serviceS??
Old 06-27-2003 | 11:49 AM
  #8  
songoku's Avatar
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From: OC area, CA
Originally posted by TouringLxry
What's the number for acura client serviceS??
800-382-2238

Good luck!!
Old 06-27-2003 | 01:04 PM
  #9  
njtls's Avatar
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you bought a new car and the engine failed and it wasnt covered under warrenty?....the bull****
Old 06-27-2003 | 01:26 PM
  #10  
TouringLxry's Avatar
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Well I called the dealer, Prestige imports (NOT the one that screwed me PRESTIGE ACURA) and told a little of my story and mentioned my lawyer. The person that I was speaking to got reaaaaaaal nice. HA! They are going to give me a call back, hopefully with good news.
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