01blkv6

Took my 2002 Acura TL-S in to have the rear bumper repaired after I was rear ended and I asked the service guy how much would it be to just replace bulb in my driver foglight which is cracked. He said he would get back to me and let me know before I pick the car up. My estimate from the lady who hit me insurance was $308. So when I went to pick my car up a bit ago, the bill was $514!!! They replaced the entire headlight housing, costing me an extra $169, and $8 for the bulb. I knew my foglight was cracked, but I wanted to do the Lexan thing I have heard about which is cheaper and nicer. I am just pissed because I think he was being sneaky.
Thanks for reading...

@cUr@-TL

Why did you pay the bill???

If the guy told you he would get back to you with a price before you pick the car up, and he didnt and installed the part without your consent, you should NOT pay for it. They shouldve contacted you.

You kinda let them screw you.

blk2001tlon19s

I went to Chevy Chase Acura one time and never went back ......that's my story

Pure Adrenaline

iTrader: (2)

You are a sucker.

I have a bridge to sell, if you are interested. Just leave me your bank account number and I'll get back to you.

netinfiniti

Since you are in the metro DC area why don,t you visit MotorWorks in Rockville - They do only Honda's and Acura's, been in business for almost 20 years and dont screw you.

http://www.motor-works.com/

They're not cheap but I can't recommend them highly enough. I have a '95 Odyssey with over 150,000 miles that they keep in real good shape and will be taking my 06 TL there too. Most importantly they never replace something unless they have to and will always call you if they find something unexpected that may go beyond the original estimate I sent a buddy of mine there who kept having a check engine light problem on a '02 TL that the dealer just reset 3 times and it would just come back. Motorworks fixed it and wrote him a nice detailed description of the problem along with a TSB reference. He paid them but was able to get full re-imbursement from Acura.

fsttyms1

I would have disputed teh bill with them, and would have not paid it

kcblack02tl-s

man what did u expect CHEVY CHASE thats like one of the richest parts in america, i almost bought an in 05 rsxtypes from them they wanted 25k, yea next time try the acura dealership in annapolis i think its criswell acura. But u should be able to make the lady pay more since She caused the damage oh just take the L on this one sorry man

sbuswell

bad form bro! without consent they basically gave you the parts and service for free and you still paid them. bad move! You got screwed and you won't get any of that money back now.

01blkv6

Hey guys, thanks for the response, I may have made a mistake, But I guess I goofed. I had just gotten off work and I wasn't in the mood, plus the foglight was there and in place
and I was ready to go home. So I have to bite this one ~

snowman81

Exactly my thoughts. They can't do any maintenance to your car unless you tell them to go ahead and do it. If it were something that you could have used anyway that would be a different story, but with another glass lens in there...it's just gonna crack again. I would have told them take it back out and put my old one back in. Just my

snowman81

Understandable...i guess we all just take it sometimes.

abp02type s

Man ....Rosenthal Acura where I bought my car is the same way ...can't trust any of those fawkers

nayyarn

I agree. You screwed yourself. Before any work is done on your car either have to ok it sign a consent form before you leave the dealer. If you never oked it or signed a paper it is ok for them to fix things without telling you. You should not have paid the bill and asked for service manager or better yet the GM.

blk2001tlon19s

Ha ha dwight! copy cat..i got mine from there too however never got any services from that dealership that I can remember.

Malayalee King

iTrader: (1)

i had no problems with chevy chase before the summer of 2005. they have a bunch of new guys there that just seem like they're their filling a chair. the guys that i used to deal with (i have no idea where they went) were perfect -- they gave me a TL loaner for nearly 2 weeks when my transmission went!

theres on older guy there who i think has the first desk in the service dept. hes more reputable than the rest of the new, younger guys, imo.

but in general, never pay the bill especially if they didn't call you to ask you if you wanted to get work done.

obespalov

I think for the sake of future acura owners who could get screwed by not having prior consent to repair, you owe it to them to call Acura corporate and/or write an email identifying that the repairs were not authorized. Though you may not get anything back, at least you'll do a public service for the acura community. And who knows, maybe a free oil change out of it