Verizon Does Not Support AcuraLink
#1
Verizon Does Not Support AcuraLink
Just recently purchased a 2006 RL. A couple months ago I upgraded my current phone to a Motorola E815 with the Blue Tooth with Verizon Wireless. The HandsFreeLink setup went flawlessly. Phone communicates with the car and I can see both the signal strength and battery meter on the instrument panel. However, I went on to the next step of setting up the AcuraLink and could not complete the process.
I contacted Acura and I got the following message, "Thank you for visiting acura.com and for your inquiry regarding HandsFreeLink. Since Verizon has disabled this feature for their network, you will not be able to use the off board diagnostics. Please feel free toexpress your opinion to Verizon regarding this matter."
Any advise
I contacted Acura and I got the following message, "Thank you for visiting acura.com and for your inquiry regarding HandsFreeLink. Since Verizon has disabled this feature for their network, you will not be able to use the off board diagnostics. Please feel free toexpress your opinion to Verizon regarding this matter."
Any advise
#5
'05 Acura RL - CGP/Ebony
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Originally Posted by Sleddawg
The tips in the threads you referred me to no longer work with Verizon.
Hope this helps.
![Yum](https://acurazine.com/forums/images/smilies/yum.gif)
#7
'05 Acura RL - CGP/Ebony
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Originally Posted by Sleddawg
Thanks- I will give it another try today.
Configuration:
Name: Verizon
Dial String: #777
Username: 123456789@vzw3g.com (your phone number. Case sensitive)
Password: vzw (case sensitive)
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#8
Originally Posted by lflorack
BTW, I was talking about this method:
Configuration:
Name: Verizon
Dial String: #777
Username: 123456789@vzw3g.com (your phone number. Case sensitive)
Password: vzw (case sensitive)
Configuration:
Name: Verizon
Dial String: #777
Username: 123456789@vzw3g.com (your phone number. Case sensitive)
Password: vzw (case sensitive)
#10
I seemed to be able to connect through the "NO CHARGE" data link by not with the Verizon data link as noted by the previous post. Still can't understand why the Verizon path won't work.
#11
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I had it working with an E815 BEFORE I had the Acura Link Control Unit swapped for XM delay issues. Now, I cannot get it to work at all using the same method. I called ACS and since they do not offically support Verizon, I was told (in so many words) that I am SOL.
#12
Originally Posted by spacklebucket
I had it working with an E815 BEFORE I had the Acura Link Control Unit swapped for XM delay issues. Now, I cannot get it to work at all using the same method. I called ACS and since they do not offically support Verizon, I was told (in so many words) that I am SOL.
![Tomato](https://acurazine.com/forums/images/smilies/tomato.gif)
![Wish](https://acurazine.com/forums/images/smilies/wish.gif)
#13
I finally called Verizon Technical support again and we found the fix>
Besides just having basic cell service with Verizon I also had to add the $4.99/mo Mobile Web feature with allowed me to connect up to AcuraLink.
So with a Motorola E815, Verizon Service WITH Mobile Web I entered the following in the Acura Link setup prompts:
Name: Verizon
Dial String: #777
Username: 123456789@vzw3g.com (your phone number, with area code, ten numbers total with no "1" at the beginning, all case sensitive)
Password: vzw (case sensitive)
Thanks for everyones help. Hopefully I will finally start getting some messages, tips, etc., in the days ahead.
:gheywave:
![Yes](https://acurazine.com/forums/images/smilies/yes.gif)
![Thumbs Up](https://acurazine.com/forums/images/smilies/thumbsup.gif)
So with a Motorola E815, Verizon Service WITH Mobile Web I entered the following in the Acura Link setup prompts:
Name: Verizon
Dial String: #777
Username: 123456789@vzw3g.com (your phone number, with area code, ten numbers total with no "1" at the beginning, all case sensitive)
Password: vzw (case sensitive)
Thanks for everyones help. Hopefully I will finally start getting some messages, tips, etc., in the days ahead.
:gheywave:
#14
'05 Acura RL - CGP/Ebony
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Originally Posted by Sleddawg
I finally called Verizon Technical support again and we found the fix>
Besides just having basic cell service with Verizon I also had to add the $4.99/mo Mobile Web feature with allowed me to connect up to AcuraLink.
![Yes](https://acurazine.com/forums/images/smilies/yes.gif)
![Thumbs Up](https://acurazine.com/forums/images/smilies/thumbsup.gif)
BTW, did they comment about the solution you used -- i.e., the information below?
Name: Verizon
Dial String: #777
Username: 123456789@vzw3g.com (your phone number, with area code, ten numbers total with no "1" at the beginning, all case sensitive)
Password: vzw (case sensitive)
Dial String: #777
Username: 123456789@vzw3g.com (your phone number, with area code, ten numbers total with no "1" at the beginning, all case sensitive)
Password: vzw (case sensitive)
I always thought it was a "back door" solution that Verizon didn't want to get out.
#15
Originally Posted by Sleddawg
Hopefully I will finally start getting some messages, tips, etc., in the days ahead.
:gheywave:
:gheywave:
#16
Cruisin'
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Originally Posted by Sleddawg
I finally called Verizon Technical support again and we found the fix>
Besides just having basic cell service with Verizon I also had to add the $4.99/mo Mobile Web feature with allowed me to connect up to AcuraLink.
![Yes](https://acurazine.com/forums/images/smilies/yes.gif)
![Thumbs Up](https://acurazine.com/forums/images/smilies/thumbsup.gif)
Also, AFAIK, Mobile Web is also included with Verizon's new VCAST service. So, for another $10/month, you could be getting access to streaming video clips from CNN, NBC, ESPN, Nickelodeon, etc. on the newer phones (the Moto E815 included).
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