Hi,

Wondering, if I complain about an issue that Acura has a TSB (Technical Service Bulletin) on, does an Acura Dealer have a choice to honor it at no charge or not?
For example, I complained that my rear shelf rattles/vibrates. There's a TSB on this 05-030 SEP 05. My dealer has no interest in fixing it.

Thanks.

 

The dealer always has a choice. Some dealers are better than others at providing this type of service. Mine is pretty good for this, luckily.

 

Thats an easy fix do it your self. I didn't even fix mine it only rattles when big base.

 

how do we fix it ourselves???

 

A TSB is basically a description of and solution for a fairly common issue on a given car. It either doesn't happen frequently enough, or doesn't cause a sufficient safety risk, to merit a recall. If a vehicle is out of warranty, and a TSB has been issued, some dealers will choose to make the repair at no cost, but they do not have to.

 

put the shade up and get some fuzzy stickon things and put them on the under sides one at each end. Thank you 5 min

 

some dealerships are better than others.... if they don't want to do it, take your car and your business elsewhere that appriciate you.... I brought my car in for a regular maintance (oil change, rotate tires, etc.), after I dropped off my car, the service guy called me and told me that there are recalls and other things that they can fix and change for me for free.... they called me to get permission to do free fix up on my car what a deal..... I guess being friends with the dealership service goes a long way