Xephyr -- got some money back
08-01-2001, 05:15 PM
#1
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Xephyr -- got some money back
Dear xxxxxxx,
Thank you for contacting PayPal.
PayPal has concluded the investigation of your Buyer Complaint. As our
policy states, we conducted this investigation on a best effort basis and
made no guarantee of funds recovery.
Case ID: 128930
Transaction Amount: $215.00
Transaction Date: 6/15/01
Seller's Email: Info@XephyrPerformance.com
Seller's Name: Christopher Koncur
Our investigation has revealed that the seller is at fault. We are pleased
to inform you that we were able to recover funds from the sellers account.
Your account has been credited $70.93. Please allow up to 5 days to see
the adjustment on your account. This amount is the maximum we were able to
recover.
We value your business and regret that you have had this experience. To
avoid similar experiences in the future, we recommend that you read our
Security Tips on our website located at:
http://www.paypal.com/cgi-bin/webscr...ention-outside
Sincerely,
Michael
Complaint Resolution Department
Thank you for contacting PayPal.
PayPal has concluded the investigation of your Buyer Complaint. As our
policy states, we conducted this investigation on a best effort basis and
made no guarantee of funds recovery.
Case ID: 128930
Transaction Amount: $215.00
Transaction Date: 6/15/01
Seller's Email: Info@XephyrPerformance.com
Seller's Name: Christopher Koncur
Our investigation has revealed that the seller is at fault. We are pleased
to inform you that we were able to recover funds from the sellers account.
Your account has been credited $70.93. Please allow up to 5 days to see
the adjustment on your account. This amount is the maximum we were able to
recover.
We value your business and regret that you have had this experience. To
avoid similar experiences in the future, we recommend that you read our
Security Tips on our website located at:
http://www.paypal.com/cgi-bin/webscr...ention-outside
Sincerely,
Michael
Complaint Resolution Department
08-01-2001, 05:19 PM
#4
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Do you know if anyone else got money back (out of curiosity)?
I called up paypal and bitched and basically told them I was going to get the money back from them either from a chargeback or their return, their choice. They responded with this, I guess they will still pay a chargeback fee =)
I called up paypal and bitched and basically told them I was going to get the money back from them either from a chargeback or their return, their choice. They responded with this, I guess they will still pay a chargeback fee =)
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08-01-2001, 06:50 PM
#8
Suzuka Master
Nice to hear you got something back.
I don't work for American Express, but they should probably pay me money for all of the endorsements...
If you ever have a "problem" with an "AMEX" purchase (similar to the Xepher problem...) you can just pick up the phone and explain the problem -- that you never got the goods, and AMEX will just tell you to remove that amount from your bill. They will consider YOU to be innocent and the other part guilty until proven otherwise. (At least they have done this for me...)
I don't work for American Express, but they should probably pay me money for all of the endorsements...
If you ever have a "problem" with an "AMEX" purchase (similar to the Xepher problem...) you can just pick up the phone and explain the problem -- that you never got the goods, and AMEX will just tell you to remove that amount from your bill. They will consider YOU to be innocent and the other part guilty until proven otherwise. (At least they have done this for me...)
08-01-2001, 08:48 PM
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Originally posted by EricL:
<STRONG>Nice to hear you got something back.
I don't work for American Express, but they should probably pay me money for all of the endorsements...
If you ever have a "problem" with an "AMEX" purchase (similar to the Xepher problem...) you can just pick up the phone and explain the problem -- that you never got the goods, and AMEX will just tell you to remove that amount from your bill. They will consider YOU to be innocent and the other part guilty until proven otherwise. (At least they have done this for me...)</STRONG>
<STRONG>Nice to hear you got something back.
I don't work for American Express, but they should probably pay me money for all of the endorsements...
If you ever have a "problem" with an "AMEX" purchase (similar to the Xepher problem...) you can just pick up the phone and explain the problem -- that you never got the goods, and AMEX will just tell you to remove that amount from your bill. They will consider YOU to be innocent and the other part guilty until proven otherwise. (At least they have done this for me...)</STRONG>
That's the way most credit card company's do it...when you dispute a charge, they will credit your account right away and send you paperwork to explain your case in writing. Then they conduct an investigation and pending the results, your credit remains, or you have to pay it back...
08-01-2001, 08:49 PM
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Originally posted by mr tl:
<STRONG>how come no one has the balls to go to his house?...since you all found his address</STRONG>
<STRONG>how come no one has the balls to go to his house?...since you all found his address</STRONG>
08-01-2001, 09:46 PM
#11
Suzuka Master
Originally posted by ruvz:
<STRONG>
That's the way most credit card company's do it...when you dispute a charge, they will credit your account right away and send you paperwork to explain your case in writing. Then they conduct an investigation and pending the results, your credit remains, or you have to pay it back...</STRONG>
<STRONG>
That's the way most credit card company's do it...when you dispute a charge, they will credit your account right away and send you paperwork to explain your case in writing. Then they conduct an investigation and pending the results, your credit remains, or you have to pay it back...</STRONG>
I guess I still have some "stone age" throwback M/Card and Visas. One of them (I think it is a BofA Visa I dumped) used to make me wait for 3 weeks to get a 6 part carbon form that I would have to fill out. They would refuse to "cancel" or "dispute" the charge until I filled out the paperwork and they received it.
The advantage with the AMEX (unless someone has a suggestion for a very cool new Visa or MCard) is they stop the payment RIGHT NOW, then send ME a letter saying something like, "Dr Mr xxx we have started our investigation... you should disregard any charges from this vendor..."
The bottom line is I only have to call them, and they do ALL the leg work with a great attitude -- very handy when juggling three things and the vendor is a real jerk!
BTW -- I think the keyword in your post is "MOST"...
08-01-2001, 10:36 PM
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Originally posted by ruvz:
<STRONG>WahooO! Congrats on the recovery!
I'm so surprised nobody took Chris to small claims court!
</STRONG>
<STRONG>WahooO! Congrats on the recovery!
I'm so surprised nobody took Chris to small claims court!
</STRONG>
08-01-2001, 11:16 PM
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Originally posted by EricL:
<STRONG>
I guess I still have some "stone age" throwback M/Card and Visas. One of them (I think it is a BofA Visa I dumped) used to make me wait for 3 weeks to get a 6 part carbon form that I would have to fill out. They would refuse to "cancel" or "dispute" the charge until I filled out the paperwork and they received it.
The advantage with the AMEX (unless someone has a suggestion for a very cool new Visa or MCard) is they stop the payment RIGHT NOW, then send ME a letter saying something like, "Dr Mr xxx we have started our investigation... you should disregard any charges from this vendor..."
The bottom line is I only have to call them, and they do ALL the leg work with a great attitude -- very handy when juggling three things and the vendor is a real jerk!
BTW -- I think the keyword in your post is "MOST"...</STRONG>
<STRONG>
I guess I still have some "stone age" throwback M/Card and Visas. One of them (I think it is a BofA Visa I dumped) used to make me wait for 3 weeks to get a 6 part carbon form that I would have to fill out. They would refuse to "cancel" or "dispute" the charge until I filled out the paperwork and they received it.
The advantage with the AMEX (unless someone has a suggestion for a very cool new Visa or MCard) is they stop the payment RIGHT NOW, then send ME a letter saying something like, "Dr Mr xxx we have started our investigation... you should disregard any charges from this vendor..."
The bottom line is I only have to call them, and they do ALL the leg work with a great attitude -- very handy when juggling three things and the vendor is a real jerk!
BTW -- I think the keyword in your post is "MOST"...</STRONG>
But Eric, don't forget that they are investigating YOU as well as the vendor. CC companies get scammed from all sides..
08-02-2001, 12:04 AM
#14
Suzuka Master
Originally posted by ruvz:
<STRONG>
But Eric, don't forget that they are investigating YOU as well as the vendor. CC companies get scammed from all sides..</STRONG>
<STRONG>
But Eric, don't forget that they are investigating YOU as well as the vendor. CC companies get scammed from all sides..</STRONG>
Yes, I hear you; that is the good thing about databases when they don't crash. Since I don't burn down people, have perfect credit, and have never lied about a credit card dispute issue, I expect to be given the benefit of the doubt from my card company. And to answer your point directly, AMEX is one company that I would not want to be on bad terms with. I've heard stories from people who ran into trouble with them, and they regretted the experience. At least it beats showing up at some vendor’s door with a "Jason" mask and chainsaw...
08-02-2001, 01:00 AM
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Last time I spoke to Rock Dog his next move was going to be far from pretty and quite unbelievable. Chris if your reading this you really should give Tom his money back....
08-02-2001, 01:39 AM
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Originally posted by ruvz:
<STRONG>WahooO! Congrats on the recovery!
I'm so surprised nobody took Chris to small claims court!
</STRONG>
<STRONG>WahooO! Congrats on the recovery!
I'm so surprised nobody took Chris to small claims court!
</STRONG>
And you would be stunned to find out "everyone" he screwed.
08-02-2001, 01:41 AM
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Originally posted by mr tl:
<STRONG>how come no one has the balls to go to his house?...since you all found his address</STRONG>
<STRONG>how come no one has the balls to go to his house?...since you all found his address</STRONG>
08-02-2001, 01:50 AM
#18
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Winter I'm glad to hear ou got some satisfaction. Some of the others have gotten money back from their CC protectino. Of course this is not coming out of Xephyr's pocket. It's guys like him that gives us $1.75 ATM fee's, $25.00 overdraft fees, 19.9% interest rates.
Christopher Koncur.... I'm coming....
Christopher Koncur.... I'm coming....
08-02-2001, 01:55 AM
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Hey Guys Check my sig....I'm taking suggestions on what to add in terms of insults. I got mine (after three months of bitching), but I'll stick up for you guys.
Oh btw F@ck Xephyr
Oh btw F@ck Xephyr
08-02-2001, 10:42 PM
#21
Suzuka Master
Originally posted by Rock Dog:
<STRONG>
I've got the balls. I am also 650 miles away. and his address has changed.</STRONG>
<STRONG>
I've got the balls. I am also 650 miles away. and his address has changed.</STRONG>
Sounds like you have the beginning of a good story plot for "Fugitive III -- The Pipe Murderer Returns." Hollywood is looking for a few good screenplay writers...
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