BrutusHayes

is there any type of warranty on Rotora rotors? i got a set around nov. 2004 and a little over a year later, they've got rust all over where the "E-coated - to prevent corrosion and increase life" is.

the "E-coating" flakes off like rice paper.

Excelerate

iTrader: (1)

There is a warranty on the rotors but typically it ends after 500 miles or 2 weeks after installation. You live in OH so you probably see a lot of snow and salt and it just may caused the flaking or they were knicked up and began peeling. If you want to get rid of that remove the rotors, sand them down, and re-spray them yourself or have someone powdercoat them.

dukmahsik

rotoras suck, mine were warped when i got them new

Excelerate

iTrader: (1)

Well, you are one of the few who had that experience. There are hundreds of members on this forum who have had no issues whatsoever, including myself. Secondly, there are a lot of contributing factors to warping rotors, and usually the primary factor is improper installation, i.e. improper torquing of lugs, improper break in.

dcostatl

my rear rotora rotors warped in 5 months, called rotora,and they said there is nothing they can do, accept to ship them back to check the specs on them, i live in canada and the turn around time would be close to 2 weeks for an answer, well i need my car daily plus i didn't want to hear them say sorry there is nothing we can do accept sell you 2 rear rotors for $100 us , well i had no choice i paid another $100 us ,,,, oh well i guess thats what happens when you purchase non-local...............

SiGGy

Mine as well, a lot of people have had issues with them. Just do a search on here.

SiGGy

Mine came warped from rotora as well, and they didn't want to work with me to fix them. It took days of pestering to get them to agree to send me new rotors. Once I gave them a deposit of course

And yes, they were installed correctly. They even forced me to put a dial indicator on the rotor to ensure it was warped. Like I have time to do this kinda of crap... (although I did it anyway just to appease them)

In the end, they suck as a vendor with horrible support. Do they stand behind their product? no... In my experience they blame everything they can on anything else but the rotors.

Oh, and BTW I reported the warped issue within 15 miles of using them...

https://acurazine.com/forums/showthr...ghlight=rotora

A *few* simple searches will lead anyone to a bunch of members that have had issues. Really in the end it's their support that kills it for me... a vendor who doesn't stand behind their product shows they are hiding something.

Just searching for "rotora" I found these in a few minutes...

https://acurazine.com/forums/showthread.php?t=178594
https://acurazine.com/forums/showthread.php?t=177692
https://acurazine.com/forums/ramblings-12/my-gf-licking-my-cheek-right-now-175541/
https://acurazine.com/forums/ramblings-12/my-birthday-175451/
https://acurazine.com/forums/showthread.php?t=173004
https://acurazine.com/forums/showthread.php?t=172126
https://acurazine.com/forums/showthread.php?t=169585
https://acurazine.com/forums/showthread.php?t=169585
https://acurazine.com/forums/showthread.php?t=166199
https://acurazine.com/forums/showthread.php?t=154959

There are also peolple in the threads who reported theirs warped as well however they didn't start a thread on it.

Excelerate

iTrader: (1)

Siggy, before you get all worked up about my comment you should pay attention to who it was directed to. I ready your thread already before and you've made it clear you don't like ROTORA. But your experience was a-typical of most people's experience with ROTORA. You know what they say, you could have ten happy customers and maybe they will tell one person; you have one unhappy customer and they will tell ten people. So the few people you may find to bash ROTORA will not compare to the amount who have a great experience with their rotors.

And this guy's thread is about the e-coating peeling, not rotors warping. So let's not hijack his thread.

SiGGy

https://acurazine.com/forums/showthread.php?t=178594
https://acurazine.com/forums/showthread.php?t=177692
https://acurazine.com/forums/showthread.php?t=175541
https://acurazine.com/forums/showthread.php?t=175451
https://acurazine.com/forums/showthread.php?t=173004
https://acurazine.com/forums/showthread.php?t=172126
https://acurazine.com/forums/showthread.php?t=169585
https://acurazine.com/forums/showthread.php?t=169585
https://acurazine.com/forums/showthread.php?t=166199
https://acurazine.com/forums/showthread.php?t=154959

yes, I'm aware of that analogy. I even subscribe to it myself, however...

I'm not hijacking, you responded to a post as if he was one of few that have had warped rotors. That's just not true. The links above took me 2-3 minutes to find on a search for "rotora" and they were on the 1st few pages. I could have found a ton more if I spent more than a few minutes on it.

This thread is addressing rotora, their quality and their consumer relations. This is why others chimed in with their experiences.

Do not try and push the 10 theads I posted and 3 people in this thread off as a Rotora anomaly. We don't have "stupid" written on our foreheads OK?

I didn't imagine the crappy support and or the warped rotors. Either did any of the other members. Really it's the bad support that bothers me more than anything else. All products will have their flaws, but a good company stands behind their product and makes it easy for the consumer when they have issues. Rotora didn't do that from my experience. And people should realize that rolling the dice with Rotora may not pay off in the long run if they do run into issues.

I'm not worked up, sorry if I sound that way. I just don't like being brushed off.

NSXNEXT

iTrader: (2)

I am extremely happy with my Rotoras.

Excelerate

iTrader: (1)

You are a "few" in comparison to the hundreds of members who have used these rotors with great experiences. If you really need me to I can post up 50 names of satisfied buyers just in the past few months. We can create a ROTORA thread and see how many bad reports compared to good reports.

Really? Look at the first post. The guy did not ask you about ROTORA's customer service. He asked about if there being a warranty on the black or e-coating. Notice too he bought them in Nov of 2004, which means he's had them on his vehicle with no warping.

Once again, no one is saying that you didn't have a bad experience. We are not denying it. But you even said ROTORA replaced your rotors so then in the end you have new rotors. Secondly, put yourself in their shoes. How many kids do you think don't install these properly, don't break them in properly, and go speed on the highway and then jam on their brakes to see how well their new brakes stop? I would surmise that that happens often. So ROTORA can't just give rotors to anyone based on what they said, especially since brakes, like tires, can last long or can last very shortly depending on how the user abuses them. Also, ROTORA asked you for evidence. Sure it was inconvenient for you, but they can't go based on what you say. Just last night I was installing TEIN SS-P's w/ EDFC on an E46 M3 Convertible. TEIN said the EDFC fit. It didn't. And I wasted 2 hours taking apart the rear part of the car and convertible storage space to find out it didn't. They then also wanted me to take it back apart to take pics to prove it didn't fit so their engineers could see. It was inconvenience to me but that is how business is done. You need proof.

By the way, I too had a great experience with ROTORA rotors. I ran front and rear rotors on my 01 CL-S and they still had plenty of life and great stopping power two years after I installed them. I sold the car and the guy is still on the same pads and rotors. Side note: don't run Axxis Ultimates though if you want a lot of brake dust and some squeeling. Stick with what Honda uses: ceramics.

NighthawkBlue

I got mine a month ago with Axxis pads. So far so good. One item that does miff me tho was Sales inability to provide me with info on where the Rotoras are made.
If it's Asia, and I think it might be, then so be it.

But to not know or not tell.
Have they told you? Multiple factories?

SiGGy

Sorry but a BAD vendor doesn't call you back, and bad vendor doesn't force you to drive with warped rotors until you can find time to take them back off and check them with a dial indicator.... how many people own a dial indiator? (I use to be a mechanic so I happend to have one) NOT to mention I had to offer to do that, they kept blaming my warped rotors on my wheel bearings and said tuff luck they aren't warped! Then to top all of this, they wouldn't even offer to pay for labor to replace the bad parts after putting the customer through all of this... and this would be after they received the bad rotors back and verified they were bad. Even a coupon or discount for furture parts for the inconvenience? nope

Yup, thats a great vendor....

Oh, and when I worked as a mechanic, if we had bad parts the parts the vendor would just ship us another set no quesitons asked. And they would also send packaging for returning the old parts. Matter of fact, this happens with my computer, cat toys, cell phone... I can think of many products I purchased that were bad of defective, I wrote a letter or called them and they sent me a new product and or coupons for a new product...

Rotora didn't return my phone calls, I had to keep calling them back which took over 2 weeks (and this was with multiple people there). They kept blaming the issue on wheel bearings. I (ME) had to tell them, OK, I'll prove it to you with a dial indicator. Then they wanted me to do it in 24-48 hours or no deal. WTF do I work for them? or are they working for me? Luckily I talked the guy into another week.

As I had known getting into this conversation with you no matter what I say you being a vendor is going to come back with praise to sell more product. Not a big suprise there.

And *again* (this is the last time I'm going to try explaining this to you) I responded to YOU responding to another member saying he was one of few you had issues. I was not responding to the main post in here. I'm not sure how to make that any clearer to you.

And in regards to this thread, it's more than just "a few" people who have warped Rotors from Rotora, it's 30+ easily. As I said in a prevois thread, inside of even those 10 threads I posted others had responded that they too had warped rotors.

p.s.

Those 10 threads I dug up were only on the 1st two pages of a search for "rotora". There were 15+ pages of posts.

I'm done, I don't feel like reading another of your redundant safe responses...

good day I'm just trying to make sure people know what they are buying into... I don't in any way discourage them from buying from you. But I would suggest they think twice about purchasing rotoras, saving a bit of money might end up costing them more in the long run. This is what these forums are for, they are not for vendors to follow-up on every post that's negative (AND 100% TRUE) to keep their sales up. If the product is so great no one will need to read your sales responses anyway...

I'll await the sudden "rotoras are great" thread/post to overshadow this one ... as I know it's comming ...

Excelerate

iTrader: (1)

Once again SiGGy, like I said no one is denying you had a bad experience. But they replaced your rotors so then I wouldn't say the experience was that bad. And you hopped on the opportunity to start bashing ROTORA when the reference was to the e-coating. So I'm not sure how to make that any clearer to you.

And there is no need to respond with a ROTORA appreciation thread. It's not necessary. The majority of their customers are happy and the product is a great product. I'm not going to continue to hijack this guy's thread so if you have anything else to say to me please take it to PM.

BrutusHayes

Thanks, I think I will try sanding them down & powdercoating but I'm still not too happy with the quality..

I think I'm going with EBC or Powerslot next time.

4pumpedCL

This is my first post in months....and all I have to say is:

My rotoras are warped. Makes driving my car less of a pleasure. I'll probably order a new set...hopefully won't have to wait 3 months like I did initially.