O.K - Little pissed, but trying not to slam the keyboard.
Go to 309 Acura today because my sterring wheel is shimming violently again when braking at higher speed. (know problem, already has been fixed once, resurfaced rotors- new pads) Today they tell me they won't fix it again. The pads are "like" new with 8/32 let, but the rotors have "heat" spots and will need to be resurfaced. He wants to "give me a deal" and resurface my rotors and use my current pads for $189.00. He says if he uses new pads it'll be $239.00. I'm like "let me get this straight", you want to resurface an unsafe rotor and use old pads on newly surfaced rotors? He says, well I could just charge you 430.00 for new rotors and pads. I said, "will they be the same f@#$ing rotors that warped? He says "yeah, same exact ones" I say let me speak to a manager, he says call the 1-800- number on the back of the TLC card and try to talk to them. I call, they were in a general staff meeting for three hours!!!!! The b@#$% on the other end says the dealer has every right to deny me service for this and she will contact a district manager to contact me but this is a wear item and will not be replaced for free!! WTF!!! So does this not make sense to anyone else? My pads are fine, no signs of excessive brake wear, 27,000 miles on my second set of pads, the rotors are the problem - so they will either cut or replaced them but this problem will only happen again? I don't know what to tell these people to make them understand? Any suggestions?
Anyone else been through this?

 

That sure sounds like they did not replace the pads the first time (at least with the propper pads), or they did not do a very good job of turning the rotors. With my car, the first time they only turned the rotors (didn't replace the pads), and my rotors were bad again in about 10,000 miles. Then they replaced both rotors and pads! I would talk to the area rep., in a calm cool manner, having him confirm that Acura rotors will warp after 27,000 miles with no sign of abuse to the pads? After that I don't know what to try, possibly another dealer? Good luck..

 

yup, this is EXACTLY why Im getting the 4 piston big brake kit

 

I was in the exact situation as CO-CL-S

Dealer gave me new discs and pads as a "good-will" item.

 

Listen guys , the only way a rotor will warp is the way u drive . If u floor it the rotor get extremely hot and then slam on the brakes or even brake hard , u WILL WARP the rotor . Don't do alot of FAST stop and go driving . Take it easy on the pedal (brake) and come to a stop gradually . If not then buy some slotted rotors or big brake kit .

 

Mine have been replaced twice now, and are about to need it again.

They will try to fuck me over I know they will.

 

johnny_2X,
Ugh, sorry to hear. Avoid 309 Acura at all costs. They SUCK :thumbsdn: If you can, drive up to PAA. I remember having the same problem with my automatic and they fixed it

 

My rotors on my '00 Maxima would constantly warp, and this was with almost exclusive freeway driving which did not involve agreesive acceleration and pedal through the floor breaking. The rotors are known to be a problem on Nissan Maxima's (and evidently Infiniti I's as well) and it is not based on agressive/abusive driving patterns. From what I'm seeing in here, the Acura's are as suspect as the Nissans - you may be able to extend the time before the inevitable, but imho we'll all have to deal with it at some time or the other. The only thing you can hope for is a relationship with a dealership that won't try to stick it to you each/every time.

 

I also had the same problem on my 2001. I had them replaced twice also. i have a 2003 6 speed now hopefully i wont have the same problems. It is obvious Acura skimped on the brakes. Compare its braking performance to other cars and it sucks. If you have to pay for it just buy new slotted rotors. They aren't that expensive and will be alot better than Acura's crap.

 

On my second set of new pads at 23K miles and the've resurfaced the rotors both times. All of this has been done as a "goodwill" effort. It probably helps I take it there for all the surface. But my question is are they going to screw me when it comes time to replace the rotors? The service rep tells me there is still plenty of rotor left to resist warping and as usual, tries to put the blame on my driving habits. I don't race, I don't rag on it, I don't brake hard. I guess Acura just skimped on the brakes to stop old bertha. I guess if they screw me I'll just take reg's advice and get new, and better, rotors.

 

I just got my 2003 Auto's rotors resurfaced and new pads, under warranty @ 6800 miles. Hopefully I won't need too get them done again!

 

I think my rotors are warped too then. Cause I was driving on the 5 north to san francisco and I was braking cause I was going to fast and the sterring wheel started to shake like crazy. I wasnt even braking hard, just gradually.

 

F*ck that! I bought a CL-S sport coupe; not an Accord. Don't sell me a car that will do 147MPH with paper-thin rotors!

 

Had the rotors resurfaced about 4 times on my '95 Integra GSR, the every time for free as is was in for other services at the time. However, @ 90,000 miles they didn't have anything left and I had to drop the $$ on 2 new front rotors. That seemed to solve the problem as I went another 30,000 miles on them.

On my '01 CL-S, I had to have them resurfaced once (goodwill), pretty early on, and it was fine thereafter. To date, no hint of shudder on my '03 CL-S 6 at ~4,500 miles.

I think it depends on the dealer and your relationship with them. It is a shame that it occurs so much, however.

 

Most dealerships that I called around the Washington DC area said that they cover it up to 50K miles. I got it faxed to me in writing from 2 of them.

Other dealerships will FUCK you and claim that its a wear and tear item. Which it is, however, the rotors are SHIT. The car is too heavy for those weak ass rotors.

 

I had the same problem. Here is what I did.


Aww the brake game. I just had mine replaced with 45k miles on the odo.
First time was in the N. Ca with 20k miles. They resurfaced and replaced w/ updated pads. 40k miles and now living in central Ca warped again, the dealership here said no way under warranty TSB had already been performed. So While my car was in for a new power steering res. I was looking around on the lot. Sales guy approached and started with the usual speel. I told him my wife wanted a MDX by the end of the month ( a lie) but we would not buy it at his dealership. I went on to explain how they wouldn't fix my first Acura that is still under warranty so $600 in your service dept. is costing you 30k in sales. I got a phone call asking me to meet with the sales manager and service manager. Went in and explained my concerns. They tried to pull the "wear and tear" shit. I told them wear and tear is fine but the rotors should outlast the pads and this is not happening. End result was NEW rotors and pads (I volunteered to pay for pads) installed and a better level of customer service.


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04-09-2003 10:20 AM

 

Some guy David from ACURA CUSTOMER SERVICE CALLS ME YESTERDAY AND TRIES TO TELL ME THAT IT"S MY DRIVING HABITS AND I SHOULD PAY FOR ALL KNEW ROTORS AND PADS AND WAYCH TO SEE IF IT HAPPENS AGAIN. IF IT DOES, I CAN CALL BACK AND THEN THEY WILL OPEN A CASE ABOUT IT. I TOLD HIM HE"S CRAZY AND WHY WOULD I REPLACE WARPED ROTORS WITH PADS THAT HAVE 7/32 left on them. He just continued for 45 minutes about a wear item and my driving habits. I told him to come and spend some time in car with me and I'll show him my driving habits! I told him that stupid answers like this from customer service have jepordized me buying another Acura. I said that I would look into replacing the stock rotors/pads with aftermarket ones and he gave me some bullshit that this will void my complete warranty and every repair there after will not be covered. I ended with him agreeing with me that he does not know what to tell me to do and he has never heard of this happening to other owners and he'll look into this!!!! I told him that I had this happen to me once already and it suppose to be fixed so right there you're lying to me. I don't know what to do??? I don't have 1300 for that nice rotora kit and brembos are out of the question. I guess I'll have to look for better rotors/pads that won't cost a fortune. WTF!!!!

 

Had the same problem on my '00 Maxima. I think all of the Japanese automakers use the lowest bidder. They probably did a group buy from JC Whitney for the OEM tires and rotors for the CL.


These was a TSB for the '00 Maxima concerning the rotors warping, so the dealer had to fix it. The only way to truly solve the problem is to purchase aftermarket parts.

 

I got the same crap from 1-800 eat-shit aka Acura Customer Service. The guy I talked was a complete idiot. Blaming it on my driving style. We went at it for over an hour.
You guys may want to try what I did. Go as a potential buyer, wait till the sales guy has $$$ in his eyes and tell him you won't buy from him because they refuse to fix your current Acura still under warranty. They told me they wouldn't fix my brakes and had me by the balls cause they are the only dealer within 200 miles. I played the potential buyer game and had a meeting with the big guys. When I explained to them they were stepping over dollars to get to dimes they changed their tune.

 

Fuck it. I test drove an //M Coupe over the weekend.


I've had so many problems with my Acura that I'm about fucking over it and wanting something else. I won't buy another acura.

 

This thread makes me want to get in on that group break kit buy...

 

Acura is NOT going to make rotors that will handle illegal speeds of 147mph w/o warping . They will make rotors for normal driving conditions . The rotors aren't paper thin , there made for the car in exact size . Compare them to a set of slotted Brembos or Rotora and they are the same size in thickness . We NEVER have a warping problem w/ a relatively older person that doesn't beat on there car . I understand that Nissan/Infiniti may have an actual casting problem but thats their fault . I do agree that Acura should cover them under warranty though because a car w/ 260HP should have slotted from the factory , HOWEVER they don't and the only way to avoid warping is to calm down on the driving . Also NEVER wash ur rims after driving . You will see smoke come from the hot rotor and cold water mixing . THIS IS A SURE SIGN OF WARPING TAKING PLACE . Acura has the right to refuse rotor replacement under warranty but I don't think it's right . Find a dealer w/ nice people that care about customer satisfaction and calm down on the brakes . OR just buy slotted!!!!!

 

I'm usually not hot headed, but Ant you're an idiot.

I am about to talk with my dealer about my second brake repair on 40,000 miles. First time was at about 25,000. I drive 35 miles per day highway at about 70 miles per hour in rural NH and do not spend any time in traffic. The car has never been raced or juiced in stop and start. I am over 40 and not one of the young'ins on this board. I haven't had a ticket or accident on 28 years and not because I don't get caught - I don't drive anywhere near the limits of this car. And yet, the rotors are not cutting it and are warping for the second time. If we wanted Civic performance, we would have bought Civics. It is not acceptable to expect a performance car to have a problem like this from normal driving. And trust me, I am a normal driver.

 

I agree with MikeS.
Ant, you sound like those knobs @ Acura Cust Serv. Telling my how I drive and even my age w/o ever even seeing me let alone knowing me. My rotors warped @ 20k miles and again @ 40k. It took 2 years to put the last 20k miles on. I am also older and have a pretty calm driving style.

 

http://www.acura-cl.com/forums/showt...5&pagenumber=3

But guys... Ant is ASE certified.....LOL.. I told you before your retarded Ant and now your just letting even more people know it...

Here are the facts for you Mr. Tornado wind tunnel Ant man. http://www.acura-cl.com/forums/showt...&highlight=tsb


Take good care...:P

Smitty

 

Ant...Corvettes don't have slotted rotors...and they have LOTS more that 260 HP...HP does not affect the brakes in any way.

Its weight, velocity, and pressure applied that afftect brakes Einstien. Ford trucks that weigh almost 4 tons do not have slotte rotors either, and they handle all the wieight just fine. In fact, they have to be able to stop up to a 6 ton trailer as well, and with all that weight there, even the the trailer may have brakes, the truck still has to do more work. Our work truck (F-350, weighs something like 7-8k) has 140k on it. It is going in for its third brake job, the first was at 50k and they resurfaced the rotors, like they have to with new pads usually, at 95k they were replaced, and here at 140k they are probably gonna be resurfaced again. And that truck is a lot harder to stop than a 3000 lb sedan or coupe. Acura put in a mediocre design and it fails, and they are not willing to stand by it...sounds kinda familiar. I wish that the TLC reps could either think for themselves, or know more about cars than you, then maybe we could get this shit worked out.

 

i don't get it...if Acura made these exactly for Acura CLs, they knew this car was going to be heavy...then why do we have so many complaints about warped rotors.

The second time I went in to get my rotors checked from shaking steering wheel, the service manager was like "oh...it happens...we've done a ton of these".

That doesn't sound like Acura made these to spec for the CL.

 

Oh, and if I abuse my brakes so much, why am I still driving happily on original tires with 43,000 miles on them...they still have quite a bit of tread...I would have thought my abuse would have eaten the tires long ago...

 

I told u to stop the shit . U always have to point out how much of an asshole u can be and never give it up . The mods told us BOTH to keep it off the site but ur dumb ignorant ass just don't get it . Why don't u take a visit and come see me...say some shit to my face...OFF THE SITE...As far as everyone else is concerned , I'm NOT and idiot!!!I'm just reporting what I see every fucking day . You know ur car well but I know a whole shit-load of them . Maybe some rotors have defects on them , but from my point of view , only about 20-30% of all Acura's have rotor issues . It's as simple as that!!!!cause if every friggin Acura , or CL or TL or whatever had a rotor problem , I'd be fawking rich .

 

Abuse on the brakes has NOTHING to do with ur tires . One's STOP and the other is GO . I'm not saying that ur slaming on the brake pedal , however it's possible that u may be applying more pressure than needed to stop the vehicle .

 

One more thing to say to every IGNORANT member that doesn't believe me on this rotor issue . I want you to call every fucking dealer for every fucking car company and ask them all "I have a car w/ 20-30k on the odometer and my brakes pulsate . Ask them if they will warranty them for you . And when at least 90% say to you NO!!! then tell me who's the idiot!!!

 

It doesnt take "every" CL or TL to have problems for a manufacturer to step up and see there is a problem. As many have said here, the CLS IS a performance coupe and can overdrive the brakes without beating on them. If one is more inclined to not drive the car as hard as others, so be it--but it is not someones beating on the brakes that can cause this type of problem.

From what I have seen, there is a problem with the rotors as there are several people that have warped them extremely easily without trying.

 

Listen up buddy...Ford trucks that weigh up to 4 tons , can't exactly get up to spped pretty quick can they? NO they can not . Brake rotors warp because they get hot from accelerating fast and then applying pad pressure . You see while ur driving , the brake pads are CONSTANTLY touch ur rotors (called brake lag) . When u accelerate at a higher than normal rate the heat from the friction due to increased speed transmitts to the rotor , if u don't let that rotor cool down by driving a while( air travels thru the wheel openings ) before braking , the hard pad pressure on the hot rotor will cause a fuckin warp . It's not that hard to understand . And all CL's are fairly easy to accelerate faster than normal and not noticing it!!!

 

Everyone should just admit that they use the brakes like Granny.

 

Let me get this right (I don't want you calling me names). Our brakes are warping because we accelerate too fast? Only 20-30% of the CL-S's have shown brake warp problems, and that's normal. And I'll bet you claim what you're smoking is legal!

 

What is the price difference between stock brakes, rotora, and brembros? I've already resurfaced the rotors twice at 23K miles so not sure how much longer they will make it. At least my dealer isn't giving me too much shit about it. They've done it as a "goodwill" measure both times, but it has been when I've taken it in for service so I'm already spending some cash with them.

 

If the David at Acura is David Hambre he is an ass hole. I spent 2years talking to him about a problem on my 99 CL. All I got was bullshit. He tried to intimidate me at every opportunity and generally was never in for my calls etc.

I kept my history in the computer and finally wrote a letter to the VP of american Honda with a short version of the history of my problem and attached the history. It had dates and names etc.

The result was a mass ass chewing at acura service and I had my engine replaced..finally. I drove their 2002 CL for 4months while they built an engine for mine.

Bottom line is GO OVER DAVID'S HEAD. He had the balls to tell me he didn't have a boss. WRONG

 

The rotor issue is not confined to the CLS. I just took my wife's 01 CLP (20K miles) to the dealer for warped rotors. The dealer was giving me the 'aggressive driving' senario so my wife butted in and made it got really clear to him that was bullshit. He then started to list other causes, like overtighting the lugs nuts etc. and added that rotor warping is rare in the CLs. Anyway, we did get new pads, resurfaced rotors and a loaner car under warranty. I was allowed to enter the service bay to remove my parking permit and they had a CLS and another CLP with rotors off.
What do make of this???

 

Agreed! If I wanted to drive like an old fart I'd bust out the K car.

Suggestion: Tell the dealer to F himself.. Then get some slotted rotors [Powerslot?] (with *new* pads) and be done with it.

It sucks that there are so many A-hole dealers/service ctrs. out there.. One of the selling points with Acura is supposed to be the "customer service". I'd like to nuke my local dealer (Motorcars Acura).. They won't even leave the brochures out.. frigging A-holes.

 

I tried to give you the benifit of the doubt but you are the dumbest piece of shit I have whitnessed on this board. (And I have been here since H/A.net)
Your other post- trucks don't accelerate as fast blah blah.
GM currently garantee's their truck brakes (rotors and pads) to 100k miles. Have you seen one of these trucks go yet. They are not far behind a CLS if at all.
You clearly have no clue what so ever what you are talking about.