This is gonna hurt . . . . Part II

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Old Nov 21, 2005 | 09:54 AM
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From: Haudenosaunee Land
This is gonna hurt . . . . Part II

Svc mgr called and said 800 bucks a side and I needed 2 axles He said my axles were loose causing them to become elongated and later bent. I talked to a dealer out in AZ this morning and he said the only way that usually happens is if the trannie has been replaced (me x3) and someone didn't properly do it. Long story about how I got the axles for 590 but suffice it to say I'm getting ass-raped here. I can say w/o reservation, this will be my last Acura god dammit.
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Old Nov 21, 2005 | 10:15 AM
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I had the same problem, they changed the tranny due to a vibration, the axles and the hubs. then the problem was still there, so they change the arms, and it was fixed. funny thing was i had 19" wheels, and TEIn SS coilovers, and they still changed it under warranty. A little sweet talking goes along way, lol.
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Old Nov 21, 2005 | 10:23 AM
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Why don't you just sell or trade it as is & get another car?
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Old Nov 21, 2005 | 11:23 AM
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From: Haudenosaunee Land
No payments own me currently. I've wasted so much $$$ buying cars over the last 15 years I just don't want to do it for a while right now. All my cars are paid off and I'm going to be buying a condo or a townhouse in Sarasota soon and would rather invest in something that appreciates versus depreciates--and rapidly! I really thought about leasing a new M35X or M45 but I came back to the realization that no payments are great. Like someone said, one payment a year is better than 12!
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Old Nov 21, 2005 | 12:50 PM
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Seems to me if your problem was due to an improper install of a tranny, your axles should be covered under warranty.
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Old Nov 21, 2005 | 01:31 PM
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I don't think there is any way to get it covered fully by the warrenty. They will find a way out of it. It seems like you at least got something off on it. But like you said, you're only paying maintainance on the car, so it's not too bad.
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Old Nov 21, 2005 | 01:56 PM
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yea i wont be getting an Acura brand new either.
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Old Nov 21, 2005 | 02:11 PM
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I had this same problem back in July.

After hearing that so many other cl'ers are having this same problem I'm wondering if it was a problem among many CL's that the axles weren't properly constructed?

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Old Nov 21, 2005 | 02:55 PM
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What do you notice when this becomes a problem? I realized I am higher on the mileage chart than I thought.
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Old Nov 21, 2005 | 03:04 PM
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From: Fontana, California
Originally Posted by anothercls
What do you notice when this becomes a problem? I realized I am higher on the mileage chart than I thought.
Shaking in the steering wheels & noticeable vibration in the front of the car during acceleartion.

Shaking is more severe during harder acceleration. And as the problem gets worse, so does the shaking.
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Old Nov 21, 2005 | 04:00 PM
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From: Haudenosaunee Land
This to me is an inherent design flaw or the result of the dealer's ineptness when fixing my first, second and/or third trannie. It definitely is not something I did and even if it could be said my driving style contributed to it wouldn't you think an auto part like an axle would have a degree of safety/structural integrity built into it along the lines of 300% over-engineered to compensate for environmental/driving issues? I do. This shit really really really PISSES ME OFF.
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Old Nov 21, 2005 | 04:04 PM
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^^^ I think you should let Acura know EXACTLY how you feel and that a new Acura may not be in your future due to this.
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Old Nov 21, 2005 | 04:11 PM
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their only a phone call away.

Acura Client Services at 1-800-382-2238
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Old Nov 21, 2005 | 04:14 PM
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When you talk to them, tell them I hate them too!
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Old Nov 21, 2005 | 08:18 PM
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have you looked into how much it is to have your axles rebuilt by a driveshaft shop?
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Old Nov 22, 2005 | 04:51 AM
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From: Haudenosaunee Land
I am going to try and negotiate a settlement with them over this. I am going to do some research and see what I can find, present it to Acura and ask for repayment for the cost of replacing axles plus labor (1180 plus labor of 168 bucks). Depending on how strong a case I can make I'll see where it goes from there. I know if I bring a formal claim in small claims court, it will cost them a LOT more for legal fees than it will to just pay me but I want to "win" this on merit, not cost of litigation.

Here's the tally:

2430.32 for 2 axles, labor; timing chain and water pump; new plugs; inspection and replace ABS modulator (which I supplied at a cost of 690 bucks).

I figure the whole shebang cost 3048 incl gas I had to replace in loaner.
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Old Nov 22, 2005 | 09:23 AM
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Originally Posted by Chief F1 Fan
I figure the whole shebang cost 3048 incl gas I had to replace in loaner.
That's nuts.
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Old Nov 22, 2005 | 09:38 AM
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damn that is a nice chunk of change right there. My ABS/VSA lights have been coming on intermittently now for the last year, they replaced a relay switch and that took care of it the first time around. I am just going to deal with it for the winter and probably trade it in next year anyway so i am not spending the $700 on the new module. No car payment is nice, i haven't had one in 3 yrs, but i guess 6 yrs is long enough to keep this car.
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Old Nov 22, 2005 | 09:55 AM
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what dealer in NY are you using?
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Old Nov 23, 2005 | 05:42 AM
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From: Haudenosaunee Land
Ray Laks Acura
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Old Nov 23, 2005 | 02:51 PM
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Originally Posted by CleanCL
their only a phone call away.

Acura Client Services at 1-800-382-2238
Dont even bother calling them with that complaint. They will not care. I mean of course its always worth a shot, but everytime i have talked to them, i get no sympathy and they could care less.
Tell them i hate acura because of all the defects, ill never buy one again! They will tell you either 1) There is nothing we can do about that 2)(if your lucky) Sorry to hear that, blah blah.....
I honestly have not heard an apology from them. And ive talked to them at least 5 times till now!
How hard can it be to be nice to people, especially if you are 'client services' for such an expensive item?
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Old Nov 24, 2005 | 05:02 AM
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From: Haudenosaunee Land
No customer service, I'm going straight to claims department. Don't forget, the reason the bill was so high was b/c they did the timing chain, water pump, changed the plugs, did a 105K tuneup, and changed out the abs modulator in addition to doing the axles.
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Old Nov 24, 2005 | 11:14 AM
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damn $3k is like having a $500/month car not for a year...that is terrible.
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Old Nov 24, 2005 | 11:27 AM
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Originally Posted by njzprettyboy
damn $3k is like having a $500/month car not for a year...that is terrible.
It's actually more like 250/mth, but with the maintenace he's done, the car should be good to go for (at least) another 50K miles... Making one year of payments for having a car for another 50-100K probably isn't a bad investment.

"The cheapest car to buy, is usually the one in your driveway"
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Old Nov 25, 2005 | 08:19 AM
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From: Haudenosaunee Land
mileage on the car will be about 5K/year tops now but still, it was work that had to be done or the value of the car would be diddly.
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Old Nov 25, 2005 | 09:06 AM
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Originally Posted by Chief F1 Fan
mileage on the car will be about 5K/year tops now but still, it was work that had to be done or the value of the car would be diddly.
Scott, are you using the CL as your "winter beater" ??

With the other cars in your stable, that's what I would do
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Old Nov 26, 2005 | 06:01 AM
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From: Haudenosaunee Land
Yeah, pretty much but I also use it when I'm on trial and overnight trips around the state for business. The ZR is resting comfortably in a nice barn w/ its cover on and I still buzz around in the Wrangler when it's really bad out.
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Old Dec 12, 2005 | 03:28 PM
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I was having the same issue for quite some time. The last time they were able to get a code off of it, said it needed an ABS relay switch, only $26 though.
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