Dumb service guy

Thread Tools
 
Search this Thread
 
Old 11-18-2007, 10:17 AM
  #1  
Sprayallday
Thread Starter
 
xclaudio24's Avatar
 
Join Date: Aug 2007
Location: new york
Age: 41
Posts: 77
Likes: 0
Received 0 Likes on 0 Posts
Dumb service guy

I went to the dealer the other day to have them look at my d5 light. it was blinking so i wanted to find out what it was. it ended up being the auto trans temp senor so i said ok how much. they said about $150 for labor i aid why so much the other dealership told me $190 including th sensor that was $100. Then he told me because sometimes the sensor breaks off in the tranny and they have to fich out all the parts. I just laughed and was like that is what you tell a customer we might break parts off in your park and charge you to fix it. One of the guys from my paintball team works for them i tolf him and he said that is great customer service and laughed. i am having one of my friends that is a tech for honda do it for $50 and the part through him is $42 instead of $100. Anyone ever been told that before?
Old 11-18-2007, 11:26 AM
  #2  
Suzuka Master
 
mclarenf3387's Avatar
 
Join Date: Feb 2004
Location: Charlotte
Posts: 8,620
Received 7 Likes on 5 Posts
I do this all the time when I sell repair work on older cars (well, not sell it but tell the adviser). Parts breaking is not always the techs fault. As stuff gets old it gets brittle and certain parts are more likely to break than others and techs know this. Thats why they include extra time to cover themselves incase something does break.
Old 11-19-2007, 06:35 PM
  #3  
Former Sponsor
iTrader: (1)
 
rondog's Avatar
 
Join Date: Oct 2001
Location: yonkers, NY
Age: 45
Posts: 8,320
Received 129 Likes on 101 Posts
Originally Posted by mclarenf3387
I do this all the time when I sell repair work on older cars (well, not sell it but tell the adviser). Parts breaking is not always the techs fault. As stuff gets old it gets brittle and certain parts are more likely to break than others and techs know this. Thats why they include extra time to cover themselves incase something does break.
Yeah, maybe, but I'm sure if it doesn't break, he'll still be charged the potential fee. They will not come around and say, "well, here's your $ back, it didn't break!"...
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
cm561
2G CL (2001-2003)
9
01-27-2016 10:17 PM
BlkTxAcuraTypeS
Member Cars for Sale
3
10-18-2015 08:05 PM
wusty23jd
3G TL Audio, Bluetooth, Electronics & Navigation
4
09-24-2015 11:41 AM
asahrts
Member Cars for Sale
0
09-04-2015 05:55 PM
Nicho863
3G TL Tires, Wheels & Suspension
0
09-03-2015 09:16 PM



Quick Reply: Dumb service guy



All times are GMT -5. The time now is 01:52 AM.