Dealer wants to rip me off
Dealer wants to rip me off
Okay so ever since I got my CLS, which is less than a year. I've been having problems, they replaced the tranny, power steering pump and my check engine light has come on as well as srs. I took the car in for the check engine light the first time they said it was a misfire and they just reset it and its fine. The second time it happened they said the same thing, i asked why they didnt replace the coils they said they checked it and its fine. When I got my car back, two days later it came on again. I took it in today, they call me back and say your coil is fried because you have NGK iridium spark plugs. I told the service guy I never replaced the spark plugs, I bought it from Sierra honda. He said warranty doesnt cover it, first you have to replace all the plugs and replace the coil. This is BS, I told him i'm not paying for it. I bought the car with 6xxxxx miles and I bought a extended warranty for 1900 extra and this is what I get. This is so rediculous that i'm really pissed. I guess i'm just venting to all of you, but this is the first Acura I have bought and its the worst. I dont ever want to purchase another acura, this service honestly is the worst by far. If anybody from Acura is reading this, I hope these messed up auto trannies fall on your head and you realize this isnt customer service.
Originally Posted by peakpowermotoring
this service honestly is the worst by far. If anybody from Acura is reading this, I hope these messed up auto trannies fall on your head and you realize this isnt customer service. 

I feel your pain! They will say anything to get out of fixing something. Just yesterday I had to blow up at an Acura service advisor.
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xsilverhawkx
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Sep 28, 2015 06:51 PM


