Cracking Driver Leather seats???
11-18-2003, 07:32 AM
#1
Cruisin'
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Location: Arlington, VA
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Cracking Driver Leather seats???
I just bought a used 01 CLS with 35k on the dial. The drivers seat leather is cracked along the left side that comes up near your back. I was wondering if the warranty covers that. I wouldn't think leather would crack only after that long. seems odd to me. Besides that I can't see anything else wrong with it. Thanks guys.
11-18-2003, 07:35 AM
#2
take it to the dealer, if you have cracks they will do a "one time goodwill" exchange of the cracked portions. Not all dealers will honor this, so you gotta shop around. I'm in the same boat as you, but the dealer said my cracks weren't as serious, so he told me to come back a bit later and he would exchange it. Hope this helps.:P
11-18-2003, 01:16 PM
#4
DC Cruiser
I've never been to Pohanka, but they are supposed to be pretty good-
I go to Tischer in Laurel, MD. Brandon is my service advisor, and they do a great job for warranty work-
Tischer Acura (off Rt. 198 between BW pkwy and Rt. 1)
301-498-3322
I go to Tischer in Laurel, MD. Brandon is my service advisor, and they do a great job for warranty work-
Tischer Acura (off Rt. 198 between BW pkwy and Rt. 1)
301-498-3322
That is not the case for most people.
11-18-2003, 01:42 PM
#7
Burning Brakes
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I recommend Tischer as well. Lenny's approach towards customer service made me switch permanently from Frankel (and you don't need to schedule stuff 2 weeks in advance for a loaner).
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11-18-2003, 08:36 PM
#9
My Member is Registered
I just had a nice initial experience with Chevy Chase Acura service, I hope it works out. They have a new service manager that just came on board and he seems eager to help folks. His name is Rick.
11-19-2003, 05:46 AM
#10
Three Wheelin'
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I got my brakes changed (new rotors for free) at Acura West in Ellicott City. Asked them about seat wear and steering wheel...they are giving me a cold shoulder on that....told me that I have to come by when Factory rep will be there....so he could take a look at it.
11-20-2003, 10:12 AM
#12
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reading acura has been pretty good about replacing leather and headlamps. i have one more leather seat to replace. the rear passenger side has 3 natural cracks prob from sun or being dried out
11-20-2003, 11:10 AM
#15
Black is a ***** to Clean
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Originally posted by Cruz_msl
I just had a nice initial experience with Chevy Chase Acura service, I hope it works out. They have a new service manager that just came on board and he seems eager to help folks. His name is Rick.
I just had a nice initial experience with Chevy Chase Acura service, I hope it works out. They have a new service manager that just came on board and he seems eager to help folks. His name is Rick.
10-18-2007, 03:26 PM
#17
I now drive an accord....
Dude this thead is super old, so when these guys were getting there seats replaced their cars were almost new. There is no way the stealership is gonna replace the seats on a 4+ year old car
10-18-2007, 03:36 PM
#18
says "hello to my TLX".
Originally Posted by spdy0001
Dude this thead is super old, so when these guys were getting there seats replaced their cars were almost new. There is no way the stealership is gonna replace the seats on a 4+ year old car
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