wahooo12345

I bought an Alphawerks header from a ebay seller called "jomacapa"
I recieved a defective items. AW and the ebay seller refused to replace it.

This is my seller's latest auction on ebay:
http://cgi.ebay.com/ebaymotors/ws/eB...tem=8009157047

In this week, I've called AW seveval times; no one answers call at all.
Alphawerks' number Ph.# is 800-758-9105
The greeting says they are "Automotoring".

Today, I checked the address and phone number of my ebay seller on the box. I found that the sender's name is also "Automotoring". It is shipped from FL. And the phone number(786-331-2969) is actually connect the alphawerks 1-800 number.

I am so surpised. The MSRP in Alphawerks site is $750.
I bought it for $350. However, the headers are shipped from Alphawerks and it is defective.

I can't stop thinking about that Alphawerks is using eBay to sell their bad batches.

On their auction, it stated that "No return"

If you think I am wrong, please tell me what is going on?

NSXNEXT

iTrader: (2)

What makes you think they are defective?

I copied from the auction you posted... "There is a warranty with alphawerks for one year"

wahooo12345

My previous post about my defective headers


I have contacted Alphawerks before. They refused to replace my headers.

Response from Alphawerks
----------------------------------------------------------------------------------------------------
From: Nexusindustry <info@nexusindustry.com>
Date: Oct 20, 2005 12:36 PM
Subject: Re: Problems with my alphawerks headers
It will case a leak if the gasket is not on there right, or if they don't tighten well.
----------------------------------------------------------------------------------------------------

My local muffler shop and Midas said that it will cause a leak anyway.

BTW,
I've confirmed that "Automotoring = Alphawerks"
If anyone doesn't trust me, you could call the 1-800 number on Alphawerks site.
The greeting said they are Automotoring.

My ebay seller are using the same company name(Automotoring) and telephone number with Alphawerks.
Don't tell me they are not related

"No return ... There is a warranty with alphawerks for one year ..."
This is right. They shipped me a crap. Crap dosen't need to return or warranty of course

I am sooooo pissed

kwelling12

Did they mention anything in the auction about the headers not being in working condition? If they didn't you might try contacting eBay and telling them that the product you received was not as it was advertised on the auction. Just an idea.

mrsteve

iTrader: (1)

You get what you pay for

wahooo12345

Yes, I have learned a lesson.
I've just started to save money for my comptech


But I can't believe Alphawerks did that to me

I think they suppose not to sell anything (crap) on ebay, right?

shastsmae

ya doesnt that shit piss you off. i had just gone through the the same thing. paypal said sorry and so did AW and excelerate. i bought them in the group buy and they were defective

m&b6speed

I've been drinking all night, and most of your posts don't make sense

Bottom line, you get what you pay for.
if it's that good of a deal, its too good of a deal, something is wrong.

wahooo12345

Scam is scam.
It doesn't matter how much I pay for.

I think Comptech will NOT sell/ship their defective product directly to the ebay buyer, right?

belcom

iTrader: (1)

Check out what nexus is saying about their headers in this post. It's a bit old but still...

http://www.acura-cl.com/forums/showthread.php?t=162575

duckman2000

If you paid by credit card (even if it was a credit card through PayPal), call the credit card company (not PayPal) and put the charges into dispute. The description states "There is a warranty with alphawerks for one year." You bought them with this understanding and if AW says no warranty, then the product was advertised incorrectly. You did not get what you paid for.

I noticed he also said "as-is" in the description, but since he also listed a statement of "There is a warranty with alphawerks for one year," the implication is that the item is sold as-is but with a manufacturer's warranty for one year. The seller made a mistake by listing the warranty offer.

Hopefully you did use a credit card. Even if PayPal says thet can't do anything, your credit card company can if you contest the charges. Also, be sure to leave negative feedback for that seller.

shastsmae

well i bought my crappy ones off excelerate and i did use my visa check card but the money has already gone thru... what can i do about it?

wahooo12345

Just don't use check/debit card (or money order) for a big purchase next time
It is very hard to dispute.

But, You should contact your seller first before you dispute the charge.

shastsmae

ya i contacted the seller and he said you cannot return them

shastsmae

Aw Cut Lots Of Corners To Make These Headers Cheap Pieces Of Crap

wahooo12345

I have already filed a dispute with Paypal and my CreditCard company.


I want my back

belcom

iTrader: (1)

damn, what the hell am I gonna do... one thing for sure is this matter will not be left alone.

415ua5

damn...i went through a similar mess on ebay, but luckily it was only for a 100 dollar intake


i was under the impression alphawerks headers were legit, geuss not

for now im sticking with megans, maybe if i win the lottery ill get comptechs

TeamMidnightinvasion

Thanks for the info, I will never buy from any of these companies. If you receive problems such as these you should post it, so other members are aware.

Also, it's understandable if the headers are cheap and low quality in which they do not last, but it's a whole different scenario when a defective product is purposely sold and its labeled fraud.

TeamMidnightinvasion

This set-up is the course of action you would probably want to pursue.
If I didn't know any better, I would assume this person works in law and has their J.D. . .
This is the advice you want to listen to.

Also, if you’re positive the eBay seller that sold you the product is the alphawork company then you may want to pursue contacting the FTC or even go into litigation.
Many companies do not get involved with eBay do to risk of lawsuits. This is because companies have greater risks.

If alphaworks is notorious for this type of fraud the court may grant punitive damages, which may cause the company into bankruptcy. Courts will not hesitate to make a poster boy out of an eBay fraud based company, which is causing corruption on e-commerce.

Sorry if this doesn’t make sense. Just came back from the brewery

Nexusindustry

Let’s get things straight here.

1# Alphawerks does not sell anything on ebay! ! ! ! !
2# Did you contact any body from alphawerks? Did you leave a message?
3# Please show me where it states, that alphawerks sells on ebay!
4# Did you know that we offer drop ships for our dealers.
5# Alphawerks does warranty there products!!!!!!!!!!!!!!!!

1killercls

01clsblackUOP

i check some of his previous sold items and a few has been alphawerks hearders. just a thought

leolebo28

You guys must really believe and stand behind your product and its quality with that comment

belcom

iTrader: (1)

I had mine machined and they still fit very bad, the bolts broke in the process and now they leak because of the fitment issues. It's ebmbarassing to drive my car right due to that fact that it was a defective header in the first place. And you just sent it back to me "supposedly" fixed. I want a replacement header that will fit and sound properly without any fitting issues. Is that too much to ask?

wahooo12345

Ans:

2# I did call Carlos several times(no one answer calls) and I've left messages; no one call me back.
I did send email to Alphawerks. Your REP just asked me to tight it up instead of replace it ; you can check your mailbox and voicemail to see if you can find my record.

1# 3# 4# So, you meant you shipped my headers for my ebayer seller, right?

5# I have never installed it; Could you replace it for me now?

If yes, please reply me here, I will pm you my information

TeamMidnightinvasion

What about this persons headers? This person bought straight from a vendor and still no refund?

The company probably doesn’t want to warranty a header that may have been improperly installed. So take the headers to a certified muffler shop and have them installed.
(2-513. Buyers right to inspection of Goods)

If the certified shop claims the headers have fitment issues it is now documented.
(2-515. Preserving Evidence of Goods in dispute)

Try contacting the company for warranty (2-601. buyers rights on improper delivery). If the company still avoids contact then this is when you want to push for litigation. (2-602. Manner and Effect of Rightful rejection) (2-603 Merchant Buyers Duties as to reightfully rejected goods) Homework time. This is the time to find all the people that have been ripped off by alphaworks. Take down everyone information who wants to join the class action suit. Class Action lawsuit would probably have better results. Except you would then have to split the punitive damages among the other plaintiffs.

One suit would probably go under breaking contract.
The promisor is breaking contract to the promisee.

The problem is that as a promisee(plantiff(you)) you expected to buy a product that fitted your car, yet you never received the product you were promised. This puts the promisor liable for breaking contract.

I don’t care if the product said sold as is. The product was defective, and it’s seller responsibility to notify the buyer of the impaired product.
If seller sales a defective product he is fair game to be sued. (2-609 Right to adequate assurance of performance) Look up this Uniform Commercial Code this is the core

TeamMidnightinvasion

Here it is

TeamMidnightinvasion

Looking at this Exelerate looks as if they were also obligated to hold contract.

The buyer may sue Excelerate and Alphaworks.

Execlerate then could sue Alphaworks for not holding contract

Excelerate

iTrader: (1)

Actually, don't involve me in this. First of all, that person had already installed the headers on their vehicle and had exhaust run through them. Therefore they are used and not able to be returned. I wasn't aware Alpha Werks had an issue so if there is an issue take it up with the manufacturer. I have already allowed people to return these headers if they were bolted up or didn't want them without any fees/penalty, but if exhaust was run through them then I cannot take them back. So I have already gone above and beyond the call and taken losses for a product I didn't manufacture.

TeamMidnightinvasion

Sorry excelerate I was just going by what i heard. Also I was thinking you kind of stiffed the customer. I thought you stiffed the customer because you never chimmed in and said your side of the story.

But, see this is good you responded, so the other members can see what you offered. If you never responded then this could of hurt your image.

Sometimes you get placed in B.S. because of problems between manufacture and customer, but thats the risk when being a seller.

shastsmae

lets get in like a group, everyone who got screwed and all try and get our money back somhow... theres no way to really tell if they are going to suck unless you install them so fuck them i want my godamn money back for these shitty ass headers. i would have rather bought obx or megans if i would have known this.

:rippedoff

dongkeeekong

I just sent my defective headers back to alpha werks and am waiting for a reply on what they are going to do for me...As for Josh at excelarate, he's been very helpful and professional. I don't think anyone can or should blame him for alpha werk's faulty product.

As for taking action, I would much rather get my money back then AW send me a new set that may have the same problem. I think we stand a better chance if we come together as a group...if some one knows where to go from here......

Nexusindustry

People like you need help. Think before you speak. GROW UP. If there is a problem contact us. Also let me ask you something how did alphawerks make more power than obx, and megans?

brianlin87

iTrader: (1)

NexusIndustry-

As the manufacturer for these headers, it's only common sense for companies like you need to stand next to your product. Don't go off criticizing someone's statement about your product because the driving factor of his statement is that your quality control is beyond subpar. Thoroughly research and develop your product prior to realeasing it. Apparently you guys over there missed that step.


You say to contact the Company directly, but your customer support/HR sucks. Moreover, it was proven only on a handful of cases that AW headers produced "more" power than OBX/Megans -- for the most part all "power" increases were nearly the same. Only difference is the welds on all three of those companies have had problems of cracking.

Once again proven itself, Comptech > *

NexusIndustry what a joke of a product.

leolebo28

Very well said

mrsteve

iTrader: (1)

Prove it.

shastsmae

i want my money back for this crap

J32A

TacoBellSauce

umm...didnt these people already try that

how about you guys try to respond


either sell the customer legit products or fix it