Northshore

I am trying to solve a problem I am having with my Blue Tooth Phone. Before I picked up my RDX I went to the Sprint store to get a new Samsung Blue Tooth phone. When I got to the dealer to pick up my RDX, my delivery specialist set my new phone up to work from the car. It works well sometimes, but in some areas I will get a call, hit my phone pickup button on the steering wheel, the LCD shows that I have picked up the call and then in a second or two my radio comes back on, but the phone is still connected and the person calling me says they hear the music I am listening to and can hear me in the background saying, "hello, hello, etc.." At that point I can not hear them and to end the call I have to hit the end button on the actual phone. Any help on this would be appreciated as I am not sure if this is a phone problem or a hands free RDX problem.

Teledatageek

My bet would be a phone issue or maybe that model Samsung with the RDX. Best thing to do is try another phone. I have had no problems like you're outlining.

scott06512

Something similar happened to me until I listed the RDX Speakerphone as "trusted" in the phones bluetooth setup.

Once and a great while the rdx does not see my phone and I have to turn the phone off and back on to get things working. Unclear if the phone or rdx is at fault. Since my phone never behaved like that with the ear piece, I blame the rdx. I'm using a Blackberry 8700C with Cingular.

chyllintsx

maybe your phone isnt compatible with you car, check on www.acura.com/handsfreelink

if it is then bring it back and have them fix that crap haha

Ride Slow Homey

you might want to program the phone again.. hit the hfl button on the steering wheel and say "phone set up"

if that doesnt work, check the compatability of the phone or ask the dealership

Northshore

Thanks for the advice everyone. I did go on to handsfreelink.com and found that my phone is not compatible with the RDX. They do have a list of those that are. Since I am Sprint, I will try to get a 6600 Katana.

chyllintsx

there ya go bro... i hope that it helped... and hope there was nothing with the car =D

natact

What kind of sprint phone do you have? I'm just curious because I too have sprint and would be interested in the tech package. I have a Samsung ("Blade") A900, and so far the weblink just states that they're testing the phone to see if it's compatible...I hope it works!

EddieT

I have a Katana and it works great in my RDX. You will love it.

dennarda

Before getting that new phone you might want to try the above posters advice. It would be consistent with the problem you are having and might just fix it.

Just because your phone is not on the list does not mean it will not work. Conversely, I had some problems with a phone that WAS on the list for my TL 2005.

newowner5

I have the A900 and it does not work well with my MDX....the RDX may have a better Bluetooth system, but I would not recommend this phone for you hands free link.

I can not use the call waiting feature and often it rings and no one is there. Also- when I hang up it takes a while (a couple minutes) for the radio to come back on.

Northshore

Well here is my update to my phone issue. I was able to exchange my Samsung 640 for a Sanyo Katana phone at The Sprint Store. The new phone has been working great. No issues with picking up calls or calling out. I am a happy owner as this was the only thing I was having issues with on my new RDX. Thanks for the advice to all.

neo1738

On the handsfreelink.com it mentioned that my phone the Motorola Razor V3m was compatible but did not support call waiting. To my amazement I received a call waiting call today and it worked seemlessly, with one exception. After hanging up with one of the callers I was talking to another, when I went to transfer the call to get out of the car all I got was a weird beep like it was trying to answer another call. Otherwise it is great.

BlackAcTSX

My mother has a samsung phone with bluetooth but when she uses the handsfree on her RDX she cannot end a call on the wheel controls, she needs to end it on her phone. We tried it with my phone (nextel i870) and it worked perfectly fine, so we realized it was her phone that was the problem. If anyone is having problems most likely it's the phone.

bobq

My Samsung is the SCH-A950 and I cannot end the call with the wheel button. I just wait until the other party hangs up. Easy enough.

sctlenz

I tried the Samsung Blade,Motorola Razer and the e815 all at the same time . The Samsung was very quite compared to the Motrolas. Went with the Razer and it works good.

sasair

What does "the samsung was very quite compared to the motorolas" mean? Did you mean "quiet" and still what does that mean? Quiet like you couldn't hear it as well so you went with the motorola? or quiet like less ambient noise so it was better sounding than the motorolas?

flar

Is it the norm that if you place a call on the phone that you would have to manually transfer the call to the RDX HFL?

And is there a way to perform voice dialing on your phone from the HFL (not using the HFL voice dialing feature).

I have a Blackberry Pearl (8100). It is not listed on the RDX compatibility list, but I have had no troubles with using it once I get it to transfer to the HFL (which is a tricky process at best). I'm pretty sure that I would be able to get it to work if I wanted to go to the trouble of entering names and numbers into the HFL address book, but I haven't bothered yet as I'd rather get access to my phone's voice dialing instead (see below).

With my previous car I had installed an HCB-300 handsfree and I could place a call from the phone and as soon as the call went through (started ringing) it would transfer to the HCB-300. With my RDX it doesn't transfer until I manually transfer it either using the phone menu or the RDX HFL voice command button. Also, there is no sound on the handset during the ringing phase and I can't do the transfer until the other party answers. Very annoying.

Also, with my HCB-300 I could hit the "call" button on the control pad and my phone would pick up and say "Say voice command" just like if I hit the call button on a BT headset. With the RDX if I hit the HFL button it goes into the main menu. If I do a transfer voice command it says "no call in progress". I'd love to be able to just hit the button (possibly say a command, but that would be an extra annoying step) and then just use the voice commands on the pearl - full integration with the phone's extensive 482 entry address book as well as some other commands. "transfer" doesn't let me do this, but maybe something else will? Does anyone else get access to their phone's voice recognition to originate calls?

SolidState

This has one of my biggest complaint along with crappy musiclink interface. The transfer is not auto whether you gettting in the car, out the car or initiate the call on your phone. What is Fng anoying is if you are out side your car, just standing by it while it's engine is off, the RDX BT will still trys to block the audio on your phone. The BT is active while the car is off. I try not to stand next to the car while making a phone call.

flar

Is that all the time or just immediately after you shut the car off. I remember reading that you could still use the BT after you shut the car off, but I figured it meant "if you are already using it when you shut the car off", also opening and closing the drivers door should be a signal to the car to detach (if not currently active)...

sasair

Mine doesn't do that....

Digits

Neither does mine. If that was the case I wouldn't be able to answer my phone in the house most of the time.

When I first got my RDX, I was out in the car fooling around with the settings (with the car on) and my phone, which was in the house, rang and all of a sudden I hear..."you have an incoming call."

mickie

Yup same thing happened to me.

jbinnyc

just a quick comment about samsung. i have samsung a990 with verizon & it works perfectly with my rdx hfl.

btw, it is also the best cell phone i have ever owned! even better than my last phone, motorola e815, which is rated as one of the best.

flar

Question about your phone - if you use the phone to place a call and hit "send" on the phone, does it transfer the audio/mic of the call to the HFL automatically or not?

My Blackberry Pearl works great for incoming calls and calls I originate from the RDX systems (Nav and HFL phonebook). But I cannot get calls placed by the phone to come through on the HFL without issuing a manual transfer, nor can I use the HFL to access the phone's voice dialing (more complete than the HFL version)...

Does your phone have the same limitations with the HFL?

sasair

all phones must manually transfer. there is no automatic transfer in the RDX. I like it this way though, because sometimes I don't want it to automatically transfer. If I have a car full of people, especially business people, and I get/make a personal call, I don't need them to hear my coversation, and it seems a little weird to transfer it out of speaker mode to the handset while everyone in the car is listening. It so easy to make a call and hit the button and say transfer it has become routine.

flar

I agree that there will be times when a conversation should be held privately, but this is a weak reason for defending the current behavior of the system for several reasons.

• The passengers will hear one side of the conversation no matter what you do.
• It's not likely to be the case on the majority of calls most people make so it shouldn't be the default behavior - with no option to change it. It should be the optional behavior if offered at all.
• If you are going to place a private call then you should pull over to place it (it's not likely such a call will be something simple like "we're on our way home shall we get some milk?"). After you do that, it would be easy to select a different "private call" option or cancel the automatic transfer.
• I'll grant that one could point out that if you have to use the UI on the phone to place a call that this is also another "pull over" scenario, but actually my phone can initiate calls in many cases that are not very distracting to trigger - Voicemail messages are often accompanied by a page request which is easy to tell when you glance at the phone and 3 blind key presses can trigger the phone to call back that page request. It's also easier to use "one touch dialing" on the phone for the majority of my calls than to say the person's name. Holding the 1 key for half a second is just as convenient and less involving/distracting as hitting the HFL button and saying "call Bob" and then dealing with the potential for voice recognition failure.

flar

Also, I wanted to ask - is it really this easy for you?

For me, it has never worked this way. I can't just place a call and then do a transfer - I have to wait for the other party to answer before I can do the transfer. If I try to transfer too early then the car tells me "no call in progress" and aborts the transfer. Perhaps that part is a bug in my particular phone that it doesn't do the bluetooth "call in progress" handshake until the other party answers, but clearly it does connect to any other BT handsfree or headset device as soon as the ringing starts so the phone is doing "something" with BT, the HFL just isn't having any of what it is doing.

That means I have to place the call and then use a free hand (not safe) to hold the phone to my ear (and somehow the HFL seems to prevent the phone from making ringing feedback sounds so I also have to worry at this point if the call is failing or if it is still ringing until I hear them answer). When they answer I have to tell them to wait while I fiddle with the car a bit and then I can start talking to them over the HFL.

Meanwhile I can get a ticket for all of that because it's illegal to use a cell phone without a handsfree device in this state.

This isn't easy and even if I found that operation 'useful in some situations' it would still have problems because the HFL can't even get out of the way and just let my phone do the normal "ring sounds" thing.

sasair

I guess my thinking is different from yours in that I would rather have it default to not transferring automatically for that 1 in 50 chance that my brother might answer the phone by saying "hey mother f'er" while my mom is sitting next to me. I can control what my end of the conversation is, but not always the other end.

And yes it is that easy for me to transfer. I dial a call from my cell phone and hit the send button, and immediately hit the handsfree link button and say transfer. Before the first ring it is transferred to the speaker. I have used 3 different cell phones in the RDX, all motorolas and all verizon and all have worked like this. I can see how it would be much worse if I had to wait till the other end answered the call.

jbinnyc

flar. not sure. i programed all my frequent numbers into the hfl phonebook, so i don't recall ever calling someone that wasn't programed. i will be driving it on wend & i will let you know.

i know that my call waiting works fine (just hit the phone connect on the steering wheel) and the hfl connects automatically as soon as i enter my rdx (assuming i have my blue tooth on the samsung on).

i let you know on thursday.

jbinnyc

flar, i think sasair just answered your question to me. now that i am thinking about it, i have called direct a number or two directly from my cell phone & simply hit the hands free link button & said transfer. worked fine. since i programed most of my friends & colleagues names into the hfl phonebook, that doesn't really bother me.

joe

mickie

Sasair: You're not crazy. Do you have verizon in house? I wonder how many calls I miss that never ring in the house...seroiusly! Both house and cell are verizon. Don't know if there's a link there, but...darn...that's annoying!

mickie

In retrospect, maybe it was because the phone was in the house, behind a closed door, but only 30 from the car?

sasair

I think I must be crazy because I have no idea what you are talking about. Do you mean you miss calls on your cell phone while you are in the house because it is paired with your RDX outside? When my phone is paired with the RDX, and I have a call come in it rings on both the RDX and the cell phone, and I can answer it on either one just fine.

Dang I've read your post like 10 times now and I still have no idea what it means....but thanks for saying I'm not crazy....

econman

Me either??

I have a RAZR and everything is automatic. If I want privacy I simply open my phone and then click the HFL off on the steering wheel. I have all important contacts programed (voice activation rocks!) into the phone book, and I experience no problems or hassles at all using Bluetooth with my RDX. I don't have to do anything with my phone as once I "paired" it it stays paired.