EXCITEMENT!...turns to ... ... disappointment!

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Old Oct 14, 2011 | 07:36 PM
  #1  
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EXCITEMENT!...turns to ... ... disappointment!

very disappointed with Curry Acura.

ordered the rear diffuser and front lip spoiler for the RDX as per email below:

================================================== ======
On Oct 5, 2011, at 9:20 AM, Discount Parts <discountparts@curryacura.com> wrote:

Hello and thanks for contacting us,

We have both items in stock.

The 2008 RDX Rear Diffuser ( part # 08F03-STK-200 ) is sold on our Ebay store at a usual discount price of $ 295 plus

$12.00 shipping fee to locations in Canada

The 2008 RDX Front Lower Spoiler in WDP ( part # 08F01-STK-210 ) is sold on our Ebay store at a usual discount price of $249 plus

================================================== =====

BUT....they sent me the spoiler in ASM...not WDP as requested. ugh!!!
i can only imagine the headache i'm going to have shipping this back to New York from Vancouver, B.C. Canada.



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Old Oct 14, 2011 | 09:37 PM
  #2  
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Originally Posted by Acura604
very disappointed with Curry Acura.

ordered the rear diffuser and front lip spoiler for the RDX as per email below:

================================================== ======
On Oct 5, 2011, at 9:20 AM, Discount Parts <discountparts@curryacura.com> wrote:

Hello and thanks for contacting us,

We have both items in stock.

The 2008 RDX Rear Diffuser ( part # 08F03-STK-200 ) is sold on our Ebay store at a usual discount price of $ 295 plus

$12.00 shipping fee to locations in Canada

The 2008 RDX Front Lower Spoiler in WDP ( part # 08F01-STK-210 ) is sold on our Ebay store at a usual discount price of $249 plus

================================================== =====

BUT....they sent me the spoiler in ASM...not WDP as requested. ugh!!!
i can only imagine the headache i'm going to have shipping this back to New York from Vancouver, B.C. Canada.



All I gotta say is, nice wood floors! Good luck with the product return/exchange.
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Old Oct 15, 2011 | 11:58 AM
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Sounds like a simple mistake to me. Contact them to arrange for them to pay for return shipping. Yeah, it's a pain that you have to go to a shipping place again, and I can see why excitement turned to disappointment, but at least it's not the biggest deal in the world.
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Old Oct 15, 2011 | 03:38 PM
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Originally Posted by Carbon2008RDX
All I gotta say is, nice wood floors! Good luck with the product return/exchange.
Plus one - I like your nice wood floors! ~

Make Curry Acura send you a prepaid return label for their mistake.
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Old Oct 15, 2011 | 11:06 PM
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Acura604, I sent you a hotmail.
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Old Oct 17, 2011 | 11:17 AM
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Originally Posted by hhrdx08
Acura604, I sent you a hotmail.
Thanks again for taking this spoiler off my hands so i can avoid the shipping hassle back to the USA.

post pix of the car after install!!! we need to get the pix section of this forum going...
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Old Oct 17, 2011 | 11:55 AM
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Wonder if Curry Acura can offer you a little discount now that you save them the trouble and shipping fee of sending back the incorrect item.

Doesn't hurt to try asking them.
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Old Oct 17, 2011 | 12:22 PM
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Originally Posted by JCRDX11
Wonder if Curry Acura can offer you a little discount now that you save them the trouble and shipping fee of sending back the incorrect item.

Doesn't hurt to try asking them.
yup..i asked..so we shall see...!!! i'll probably order some more stuff though...dunno yet what i want..but the oem step bars looked great.
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Old Oct 17, 2011 | 12:58 PM
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Thank you and you are welcome. It's a win-win-win situation.

Will post pictures once stalled...

Originally Posted by Acura604
Thanks again for taking this spoiler off my hands so i can avoid the shipping hassle back to the USA.

post pix of the car after install!!! we need to get the pix section of this forum going...
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Old Oct 17, 2011 | 04:03 PM
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..on a side note, no responses to my email(s) from last friday and tried calling 3 times today but was told the original order taker was busy / unavailable at moment, please try again later. *sigh*.. i just want my front spoiler damnit!
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Old Oct 26, 2011 | 02:25 PM
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GOT my 'WDP' spoiler this morning... slated for installation saturday afternoon along with the roof rack. Will install the running boards myself over the weekend as well.

but sheesh..no apology or nothing from Curry Acura.
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Old Oct 26, 2011 | 06:25 PM
  #12  
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Looking forward to the new look soon.

Did Curry charge shipping for the additional items? Just curious.
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Old Oct 26, 2011 | 10:09 PM
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come on, just be glad that it worked out well for you. You found a buyer, didn't loose any money in the deal and got the product you wanted in the end
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Old Oct 27, 2011 | 05:56 PM
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There is a dealer name curry?
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