had to take my 2012 tsx to the dealer

Thread Tools
 
Search this Thread
 
Old Oct 24, 2012 | 01:55 PM
  #121  
ceb's Avatar
ceb
Suzuka Master
 
Joined: May 2011
Posts: 5,478
Likes: 1,279
Originally Posted by ceb
I got the car back last night. It seems less noisy over speedbumps but it is really hard to tell.
The noise is improved. Only warm weather will tell if it is gone.

MD has these wonderful grooves in the lane dividers over double yellow lines that cause a vibration if you drift over them. With the old ball joints, the front end would rattle and shake. With the new ones it merely vibrates.

Good stuff.
Reply
Old Oct 24, 2012 | 02:10 PM
  #122  
MC MiYoung3269's Avatar
Drifting
 
Joined: Jun 2010
Posts: 3,387
Likes: 1,002
From: ㅎouston, ㅌexas
Nice! Now if only my dealer will get em....
Reply
Old Oct 26, 2012 | 01:45 PM
  #123  
new TSX owner's Avatar
8th Gear
 
Joined: Aug 2012
Posts: 8
Likes: 1
Called this morning, been told by service department they have been trained and got necessary equipment. just waiting for part, and expect to arrive anytime in the next couple weeks.
Reply
Old Oct 28, 2012 | 01:25 PM
  #124  
savclaude's Avatar
Thread Starter
mugen cu2
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Mar 2012
Posts: 784
Likes: 201
From: coral springs fl
good to know
Reply
Old Oct 28, 2012 | 01:31 PM
  #125  
MC MiYoung3269's Avatar
Drifting
 
Joined: Jun 2010
Posts: 3,387
Likes: 1,002
From: ㅎouston, ㅌexas
Sweet! Now if only my dealer would step their game up about this :\
Reply
Old Nov 14, 2012 | 12:42 AM
  #126  
SinCityTLX's Avatar
Pro
 
Joined: Jun 2010
Posts: 563
Likes: 35
I just checked with my dealer today to see if they have the parts yet and they do not. My car will have 40000 miles here in about a week or so and the clunk is starting to get worse, i can even feel it through my steering column and floorboard. I hope they get these new Ball Joints in soon as this is getting to be very frustrating.
Reply
Old Nov 14, 2012 | 12:44 PM
  #127  
ceb's Avatar
ceb
Suzuka Master
 
Joined: May 2011
Posts: 5,478
Likes: 1,279
I would recommend that everyone with that problem notify their dealer in writing (an email to the service manager is fine - just make sure you get a response) or on a work order "customer complains of clunk in front end" as soon as possible so if the parts don't come in you'll still be on record of having the issue during warranty.
Reply
Old Nov 14, 2012 | 01:36 PM
  #128  
SinCityTLX's Avatar
Pro
 
Joined: Jun 2010
Posts: 563
Likes: 35
Originally Posted by ceb
I would recommend that everyone with that problem notify their dealer in writing (an email to the service manager is fine - just make sure you get a response) or on a work order "customer complains of clunk in front end" as soon as possible so if the parts don't come in you'll still be on record of having the issue during warranty.
Good recommendation. I have already done this so I can be sure I am protected. I will be out of warranty in the next 4-5 months, so this is especially important to me.
Reply
Old Nov 17, 2012 | 12:29 AM
  #129  
1cleantsx2012's Avatar
Special Edition
 
Joined: May 2012
Posts: 19
Likes: 2
From: Canton, GA
Just an FYI my 2012 SE had ball joint replaced after complaining several times and a few other local tsx owners coming to dealer and complaining...still awaiting new part
Reply
Old Nov 27, 2012 | 07:08 PM
  #130  
Asian Candy's Avatar
Instructor
 
Joined: Apr 2012
Posts: 187
Likes: 22
I know mods can void warranty, if they can prove the issue is mod related, but what about a tsb such as this? I've had the issue for quite some time, but have since installed coilovers. Wondering if Acura would give me resistance about replacing the ball joing.
Reply
Old Dec 1, 2012 | 10:27 AM
  #131  
BlackPearlTSX's Avatar
1st Gear
 
Joined: Nov 2012
Posts: 1
Likes: 0
From: Fayetteville, NC
I took my TSX to the dealer (Fayetteville, NC) today to get the ball joints replaced. I guess I may not know if the new ones do the job until it warms back up.
Reply
Old Dec 27, 2012 | 09:04 PM
  #132  
alpha2beta's Avatar
Instructor
 
Joined: Dec 2010
Posts: 133
Likes: 37
From: WI
Check it out guys, Acura finally released a TSB for our cars on the suspension clunk in hot weather.

https://acurazine.com/forums/showpos...5&postcount=17
Reply
Old Dec 27, 2012 | 10:42 PM
  #133  
SinCityTLX's Avatar
Pro
 
Joined: Jun 2010
Posts: 563
Likes: 35
none of those links work.
Reply
Old Dec 28, 2012 | 07:20 AM
  #134  
alpha2beta's Avatar
Instructor
 
Joined: Dec 2010
Posts: 133
Likes: 37
From: WI
1st page of the TSB

Applies To: 2009–12 TL – ALL
2009–12 TSX – ALL
Front Suspension Clunk in Hot Weather
SYMPTOM
A clunk is heard in the front suspension while driving
over irregular surfaces and in hot weather. The noise
goes away temporarily when the vehicle is lifted in the
air (the suspension is allowed to hang) and then
returned to the ground.
PROBABLE CAUSE
The lower ball joint in the knuckle can make noise
during hot weather conditions.
CORRECTIVE ACTION
Replace both of the front lower ball joints with the
service parts made to address this specific symptom. If
prior replacement, then replace both front knuckle
assemblies; press out the new lower ball joints from the
new knuckles, and press in ones listed in this bulletin.
Attached Thumbnails had to take my 2012 tsx to the dealer-capture.png  
Reply
Old Dec 29, 2012 | 11:15 AM
  #135  
gonzo08452's Avatar
Pro
 
Joined: May 2012
Posts: 652
Likes: 62
From: Yorba Linda, Ca
Originally Posted by BlackPearlTSX
I took my TSX to the dealer (Fayetteville, NC) today to get the ball joints replaced. I guess I may not know if the new ones do the job until it warms back up.


Which is why I think I will wait until summer. Hopefully parts are readily available and not on back order.
Reply
Old Dec 31, 2012 | 09:14 AM
  #136  
Asian Candy's Avatar
Instructor
 
Joined: Apr 2012
Posts: 187
Likes: 22
I know mods can void warranty, if they can prove the issue is mod related, but what about a tsb such as this? I've had the issue for quite some time, but have since installed coilovers. Wondering if Acura would give me resistance about replacing the ball joint.

Anyone know if the issue would still be covered?
Reply
Old Dec 31, 2012 | 08:23 PM
  #137  
ceb's Avatar
ceb
Suzuka Master
 
Joined: May 2011
Posts: 5,478
Likes: 1,279
Originally Posted by Asian Candy
I know mods can void warranty, if they can prove the issue is mod related, but what about a tsb such as this? I've had the issue for quite some time, but have since installed coilovers. Wondering if Acura would give me resistance about replacing the ball joint.

Anyone know if the issue would still be covered?
This is an interesting (but fairly common) conundrum and depends upon your relationship with your dealer.

It is well documented that a lowered suspension can cause additional strain on non-modified suspension parts, so the dealer could argue (and possibly prevail) that your mod caused the issue.

Your contention will be that the problem is well documented and that unmodified cars have this issue so it is immaterial if your suspension was modified.

This is where your relationship with the dealer is vital. If you get along well with them then you may get lucky - otherwise you may have issues.

You can ask on your local board for recommendations of mod-friendly dealers in your area.
Reply
Old Jan 3, 2013 | 02:44 PM
  #138  
MC MiYoung3269's Avatar
Drifting
 
Joined: Jun 2010
Posts: 3,387
Likes: 1,002
From: ㅎouston, ㅌexas
Anyone have isues with the stealership saying they cant reproduce the noise? I mean they should be smart enough to at least read the dam TSB and see that it says in "Hot Weather" ... It's ranging from 50F-65F here... Does anyone know if there are VIN matches to this TSB?
Reply
Old Jan 5, 2013 | 04:11 PM
  #139  
savclaude's Avatar
Thread Starter
mugen cu2
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Mar 2012
Posts: 784
Likes: 201
From: coral springs fl
Finally got the new balljoints installed today let's see how it goes,i will give an update a week from now
Reply
Old Jan 5, 2013 | 10:25 PM
  #140  
SinCityTLX's Avatar
Pro
 
Joined: Jun 2010
Posts: 563
Likes: 35
A week!!! Mine will clunk before I leave the parking lot. I could let you know it it worked in 5 minutes lol.
Reply
Old Jan 7, 2013 | 07:16 PM
  #141  
ecko508's Avatar
Racer
 
Joined: Oct 2007
Posts: 267
Likes: 9
From: Boston
@Savclaude How did you get your replaced? My dealer said they can't reproduce the sound but yet I hear it often after I've been driving it for awhile.
Reply
Old Jan 11, 2013 | 06:26 AM
  #142  
savclaude's Avatar
Thread Starter
mugen cu2
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Mar 2012
Posts: 784
Likes: 201
From: coral springs fl
^^ i went to two dealers,first one said it was a normal characteristic of the car so i waited a couple months later went to another one then they told me that they were aware of it and that Acura was working it and that they would call me as soon as they receive the parts, i do have a copy of what they did if that wold help you maybe
Reply
Old Jan 13, 2013 | 12:35 AM
  #143  
new TSX owner's Avatar
8th Gear
 
Joined: Aug 2012
Posts: 8
Likes: 1
I had my replaced yesterday. it seems work since I can tell from past on a regular trip with few stops.
Reply
Old Jan 14, 2013 | 04:37 PM
  #144  
savclaude's Avatar
Thread Starter
mugen cu2
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Mar 2012
Posts: 784
Likes: 201
From: coral springs fl
so far so good for me too it rides great
Reply
Old Jan 16, 2013 | 03:58 PM
  #145  
Asian Candy's Avatar
Instructor
 
Joined: Apr 2012
Posts: 187
Likes: 22
Finally had my ball joints checked out....
Attached Thumbnails had to take my 2012 tsx to the dealer-image.jpg  
Reply
Old Jan 16, 2013 | 05:16 PM
  #146  
MC MiYoung3269's Avatar
Drifting
 
Joined: Jun 2010
Posts: 3,387
Likes: 1,002
From: ㅎouston, ㅌexas
Reply
Old Jan 16, 2013 | 06:17 PM
  #147  
iSeeYouTwo's Avatar
Drifting
 
Joined: Jun 2012
Posts: 2,969
Likes: 657
From: City of Champs, MA
That's pretty ridiculous. LOL
Reply
Old Jan 16, 2013 | 06:24 PM
  #148  
BigMikeSA,TX's Avatar
4th Gear
 
Joined: Dec 2011
Posts: 4
Likes: 0
From: Port Hueneme, CA
You would think they would get it right the first time!! Good luCK!!
Reply
Old Jan 16, 2013 | 06:50 PM
  #149  
savclaude's Avatar
Thread Starter
mugen cu2
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Mar 2012
Posts: 784
Likes: 201
From: coral springs fl
Reply
Old Jan 16, 2013 | 08:10 PM
  #150  
Asian Candy's Avatar
Instructor
 
Joined: Apr 2012
Posts: 187
Likes: 22
What's so funny??? That wasn't what everyone else's problem was? Lol
Reply
Old Jan 16, 2013 | 11:16 PM
  #151  
gonzo08452's Avatar
Pro
 
Joined: May 2012
Posts: 652
Likes: 62
From: Yorba Linda, Ca
I thought dlrs used 'chassis ears' to isolate noises. My 09 Maxima had a noise that was barely noticeable and the advisor had me fill out a 'Noise/Vibration' sheet which was essentially a questionaire to assist the tech in isolating the source. He hooked up these 'chassis ears' and was able to isolate the lower steering joint as the primary failed part. I was pretty happy they found it in one shot.
Reply
Old Jan 25, 2013 | 05:38 PM
  #152  
kaller's Avatar
2nd Gear
 
Joined: Jan 2013
Posts: 2
Likes: 0
I have a 2011 TSX Wagon with 7500 miles suffering from the clunking front-end problem. The vehicle was at the dealer for two days and the ball joint replacement specified in Service Bulletin 12-041 was done. When the warm weather returns, I'll let everyone know if the remedy was successful, or if we need to return for the knuckle assembly replacement. Thanks for everyone's comments!
Reply
Old Jan 25, 2013 | 05:41 PM
  #153  
kaller's Avatar
2nd Gear
 
Joined: Jan 2013
Posts: 2
Likes: 0
Originally Posted by MC MiYoung3269
..... Does anyone know if there are VIN matches to this TSB?
Service Bulletin 12-041 "Front Suspension Clunk in Hot Weather" dated 12/22/2012 applies to 2009-12 TL - All and 2009-12 TSX - All with no VIN range specified.
Reply
Old Jan 25, 2013 | 09:28 PM
  #154  
ed_423's Avatar
SeeYou2Crew #2
 
Joined: Mar 2009
Posts: 8,574
Likes: 825
From: Socal 626
Haha!
Reply
Old Jan 26, 2013 | 12:56 AM
  #155  
FJY787's Avatar
7th Gear
 
Joined: Jan 2013
Posts: 7
Likes: 0
Anyone have this problem after having the car for more than 2 years/20000 miles? I haven't heard any noise yet.
Reply
Old Jan 26, 2013 | 11:33 AM
  #156  
MC MiYoung3269's Avatar
Drifting
 
Joined: Jun 2010
Posts: 3,387
Likes: 1,002
From: ㅎouston, ㅌexas
^ it's mainly on the 2012's, some get lucky and some don't
Reply
Old Apr 21, 2013 | 12:42 PM
  #157  
krnboy817's Avatar
Instructor
 
Joined: Apr 2013
Posts: 112
Likes: 10
From: ft worth
just got a 2012 tsx wagon with 3000 miles on it and been only 3 weeks driving it and heard the noise. to make it worse i started to feel it under braking and acceleration from dead stop.

thanks for the tsb guys i will talk to my dealership and see what happens. currently my dealership only gave me one key and told me to come back in a week for the other. so far i went back and didnt have it ready. so now i have to go back in 3 days and ill be sure to mention this as well.
Reply
Old Apr 28, 2013 | 07:07 PM
  #158  
tsxuser's Avatar
Instructor
 
Joined: Jan 2010
Posts: 193
Likes: 2
From: Maryland
Originally Posted by FJY787
Anyone have this problem after having the car for more than 2 years/20000 miles? I haven't heard any noise yet.
Mine is 41000 miles. I had this problem since I own the car, but they can not tell me what it is. even with TSB, they still try to brush off until I told them there is a TSB. Now I feel ride is so much smooth. I did hear loose or clunking sound while on the bad road.
Reply
Old Apr 28, 2013 | 07:09 PM
  #159  
SinCityTLX's Avatar
Pro
 
Joined: Jun 2010
Posts: 563
Likes: 35
my 2010 clunked over uneven surfaces while turning, I just got a new 2013 and it is tight as a drum. I guess acura got the problem fixed, yay.
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
jriv7
2G TSX (2009-2014)
23
May 8, 2020 05:50 PM
IndycarFaster
2G TSX Audio, Bluetooth, Electronics & Navigation
0
Sep 11, 2015 02:52 PM
nash3222
Car Talk
1
Sep 10, 2015 09:46 PM
kuzdu
5G TLX (2015-2020)
3
Sep 10, 2015 08:42 PM




All times are GMT -5. The time now is 10:49 PM.