detailersdomain

A very good customer of ours picked up his new Subaru STI, at delivery he already noticed that it was in pretty bad shape, but he knew he was coming in for a new car prep and Opti Coat so all was well.

That being said I'm still surprised at how dealers just don't understand how to deliver a car. Why not train your crew to do it right?

Exterior

- Wheels were prepped with Sonax Wheel Cleaner and cleaned up with various brushes
- Tires were spritzed down with Adam’s All Purpose Cleaner and washed down
- Wheel wells were cleaned up
- Washed with Adam's Car Wash
- Decon with Auto Finesse Iron Out
- Wash down and rinsed
- Door jambs were cleaned up
- Nano Scrub AutoScrub
- Dried
- Tires dressed
- Masking
- Paint Measurement
- Compound - Adam's Paint Correcting Polish and Meguiar's M100
- Final Polish - Sonax Perfect Finish 4/6
- Last step - Opticoat
- Inspection with Fenix, Brinkmann, and natural sunlight
- Wheel wells were cleaned - polished - Opti Coat
- Rubber and Plastics Treated
- Exterior windows and mirrors cleaned and sealed
- Exhaust tips cleaned
- Windows were auto scrubed, cleaned, and sealed

Products used:
Adam's Car Wash
Auto Finesse Iron Out
Stoner's Tarminator
Auto Finesse Oblitarate
Sonax Multi Star
Sonax Full Effect Wheel Cleaner
NanoSkin AutoScrub System
Adam's Paint Correcting Polish
Meguiar's M100
Sonax Perfect Finish
Opti Coat
Optimum Bond Tire Gel
Auto Finesse Crystal Glass Cleaner

Tools used
Uber Wool Wash Mitt
Uber Quick Detail MF Towels
Uber All Purpose MF Towels
Rupes LHR75E
Rupes BigFoot LHR 21ES Random Orbital Polisher
Rupes BigFoot LHR 15ES Random Orbital Polisher
Flex XC3401VR
Uber Buffing Pads
Meg's MF Cutting Pad
Defelsko Paint Meter
Fenix TK35
Kranzle Pressure Washer
Uber Foam Canon
2 Grit Guard Buckets with Caddies
Adam's Firehose Nozzle
Metro Air Force Blaster

Before





Prep - wheels, tires, wheel wells cleaned up - car washed, decon'd, and clayed.











Using the Uber Wool Wash Mitt for the tops and the Uber Yellow Wash Sponge for the bottom of the car. We do this to prevent dirt getting into the mitts and potentially scratching the paint.




Paint correction




















Using the Flex XC3401 to get linear scratches off the wing and rear deck lid.
Using an Adam's Orange Pad and Adam's Paint Correcting Polish.



50/50 shots - left side before - right side after.


Surprising how dull the paint was on a brand new car.


Customer requested to debadge, since the car was new it was quite easy to remove. We used dental floss and remove the emblems. We removed the leftover adhesive with Auto Finesse Obiltarate. Ghosting was remove with the Rupes LHR12 and Sonax Perfect Finish.





Results after compound and polishing












After prepping the paint we applied Opti Coat Pro



After














Hope you enjoyed this one.

If you have any questions please post below or feel free to email me at phil@detailersdomain.com

NSXNEXT

iTrader: (2)

Wow...
1) did the dealership dry the car with sandpaper?
2) the end result is just ri-dam-diculous!!!

detailersdomain

yes I believe they did LOL

NSXNEXT

iTrader: (2)

That car needs some Head and Shoulders to get rid of all that flake.

When I picked up my Genesis I put a big sign on the windshield that said....

DO NOT WASH OR DETAIL

I then proceeded to drive straight to Oakes Detail for the full monte.

stogie1020

Dealership prep wash consists of a floor push broom, a 55 gallon drum of month old and filled-with-sand wash water and the same un-laundered drying towels they have been dropping on the floor and picking up for weeks...

Awesome work and results and thanks for taking so many pictures!

Moog-Type-S

Nice work!

Undying Dreams

iTrader: (3)

Awesome work!

hhrdx08

Great job!

twigglius

iTrader: (6)

I really hope the owner took these pics to the dealership and the receipt for the detail and asked for the money. I would have lost my fucking mind if I bought a band new car and it looked like that.

detailersdomain

Thanks for the feedback.

I believe the customer did show the dealer.

The outcome I'm not sure, have not followed up.

terdonal

Nice work.

SlowLane

Great job on the STI. The white Porsche looks good too.

03-6/6

this.

plus, the detailers at dealerships arent getting paid but maybe .5 hour for a pdi wash. they arent gonna spend all day on 1 car. they could care less. stack em deep do em cheap.

detailersdomain

thank you.

MaxMike93

Wow, I'm surprised a new car would come like that. Pretty much all the new cars at my job look good, but the CPO ones are another story. If they don't have swirls, they have plenty of holograms. The guys that prep the cars are far from professional.

Steven Bell

iTrader: (2)

Wow, your customer should sent this thread to the dealership!!!!

350

iTrader: (4)

That's kinda shocking how bad it was from the dealer...definitely didn't look like a new car. Good work.