jacothedog

Hello everyone. I am reaching out to see if anyone here has had the same experience that I recently had.

I received a few emails and then a bailout regarding the Acura "Pull Ahead" program, where they waive the final 3 payments of your lease, forgive mileage and some damage if there is any and waive a security deposit on a new car. I am an appropriate candidate for this program as I am over my mileage and have 3 payments to go, and am interested in a new Acura, specifically the 2019 RDX.

I went to the dealer and they told me that the '19 RDX is not part of that program. So, I went home and reviewed the fine print on the bailout, and there is nothing that indicated that the offer is limited to specific models or model year. The way I see it is that Acura is simply not honoring the offer. I was 100% ready to make this deal! Very frustrating!!!

So, is there anyone else here that has experienced the same thing, or similar? If so, have you contacted anyone at Acura? Any help at all here would be greatly appreciated.

- Jerry

mattski

I would go to another dealer. This was from https://www.bridgewateracura.com/lease-maturity-center/

? Do customers have to sign new AFS lease contracts to qualify for Pull Ahead benefits?
Qualified customers can sign a new AFS lease, retail or LPP contracts on any new Acura vehicle and get Pull Ahead benefits.

? Do clients have to sign new AFS contracts on another ILX, TLX, RLX, RDX and MDX to get the Pull Ahead Program?
No. Qualified customers can choose any new Acura vehicle and get Pull Ahead benefits. They do not have to choose the same model they are currently driving.

pnoi521

+1 for going to another dealership. When I was shopping for the RDX one of the dealerships I went to said a lot of their RDX sales were early release from their current Acura leases, so it's definitely not excluded.

Outfitter

Hou-RL

I was the dealer yesterday looking at a car and the sales guy I was speaking with told me that if I was leasing I use could use the pull ahead program.I dont lease so it doesn't apply to me. Try another dealer!

KeithL

My dealer told me no pull ahead on RDX 19, so not sure what to believe.

JoelEDC

I understand that a forum like this allows people to share thoughts and ask their fellow Acura folks for feedback, but in a situation like yours where you really need more than speculation.....I'd suggest that you simply call Acura Financial Services so you can get the right answer. Then you'll know for sure for yourself and you can share accurate information with everyone else here on the forum. Their office is closed today (Sunday) but you should give them a call on Monday.

Here is the link:

http://www.acurafinancialservices.co...g/end-of-lease

Here is the contact information if you don't want to use the link:

Acura Lease Maturity Center. 1-866-777-6495. They are open Monday through Friday from 9-5.

jacothedog

The dealer told me they tried it with a few customers and it was turned down. I did speak to a few people at Acura Customer Relations who told me that this was true. The 2019 RDX is not eligible for that program. So, I am sure it is not the dealer.

My problem with Acura right now is that they sent me an offer that they will not honor. I'll continue to try to contact people in AFS to see what can be done, but if they don't make good on the offer in the next few weeks, then I will just have to go to another brand.

joshuaren

chickdr

If this is true then how do you explain this post above?

"I got an early release from a 2016 Honda CRV, 10 months early with 42,000 miles on it when we bought our 2019 RDX on 6/2, no penalty and nothing rolled in the purchase price of the new vehicle."

burn1010

I also spoke to a dealer who said Pull Ahead doesn't apply to 2019 RDX. I have 2 payments left on my TLX so may only end up being that they eat 1 payment by the time I'm ready--going to wait for prices to come down which will hopefully be sooner than later.

DWG

I would imagine the dealer worked this out on their own given that it appears the Pull Ahead program does not apply. For better or for worse, individual dealers have a great deal of flexibility to run their businesses as they see fit.

Outfitter

skarface

Sounds like you got the best deal so far...about a $4k discount when you factor in the overage on miles and 10 payments.

Outfitter

JoelEDC

I'm glad they got a good deal, but I'm sorry...no one is discounting a 2019 RDX that had literally just come on the lot $4000.00. Especially when there is about $2000.00 markup in the vehicle. Now it is possible that the dealer treated the lease turn-in as a trade and it ended up being worth more than the payoff. That's what happened on my last two leases. And it helped make the deal on the new vehicle more viable each time. But a $4000.00 discount? I don't think so.

Rexorg

KeithL

I have some dealers asking MSRP and even the dealer I have bought 8 Acuras from said $500 off MSRP and then Acura kciks in $1K loyalty. The RDX is hot car so unitl lots are overflowing with them discounts will be rare. At lease on my 19 TLX I got about $4200 off MSRP

jacothedog

I'm just going to move on from Acura unless I decide to keep the car I leased. I understand the RDX is a hot seller. Acura sent an offer and won't honor it. It's that simple.

KeithL

cruiserchuck

Usually offers sent by email contain a disclaimer that the offer can be withdrawn at any time. I received an email from Acura last week, and the fine print at the bottom states: "Offer valid through March 31, 2019, and may be terminated at any time."

You may be better off waiting a few months. I suspect demand will decrease, and better deals will be available then.

jacothedog

I read every word of the offer - no fine print stating the offer can be withdrawn and no fine print limiting the model or excluding models.