okay i'm kinda mad right now so bear with me...

for the past couple days, it seemed like my phone wasn't charging right. finally last nite the battery was pretty much dead, and i couldn't get it to charge at all (on the desktop charger). i started looking closely at the back of it (where it touches the charger) and i noticed that there's a ton of green corrosion all over one of those lil copper type things (sorry i don't know the terminology here!). so obviously that was preventing it from making contact and charging.

i took the battery off and couldn't see anything else wrong... even that lil red & white "water sensor" thing looked okay.

so this morning i took it into verizon and the guy took it in the back to look at it. half an hour later he comes back and says "your phone has water damage, that's what caused the corrosion." i just looked at him like he was crazy for a sec, because i've only had this phone 2 months and it has never even been NEAR water, rain, anything... i'm sooo careful with it. so i told him this, and he takes the battery off and shows me the water sensor, which miraculously, in the past half hour, HAS TURNED PINK. (keep in mind that i checked it last nite and it wasn't!!)

so at this point i was already a lil pissed... cuz somehow this idiot just fucked up my phone and is blaming me for it. then he hands it to me and i notice that there's these crazy scratches all over the lower part of my phone because he tried to sand off the corrosion. of course he did this without removing the battery from the phone, so there are 'sandpaper marks' all over the phone itself too.

i'm there staring at my mutilated phone, and he's like "so yea, you're gonna need to buy a new battery, they're $40."

i just got the hell out of there cuz i was sooo mad. it's basically a brand new phone that i've completely babied since the day i got it, and they're tellin me this is my fault? what do i do?? i really don't wanna go back in there and argue with them more cuz i hate confrontation like that.

 

that sucks, im sorry to hear that. the corosion on the connection is from some sort of liquid which is not covered under the warrenty. shoot me a email at brian.berner@verizonwireless.com and ill send you out a battery for nothing.

 

berner i emailed you, did you get it?

 

Getting a new battery is good (props to Berner for that)...but I would demand a new phone. Usually the stores can't really help you out. I would call customer service and talk to someone. If you explain to them (really you need to bitch them out ) then sometimes they will do somthing for you. It's happened to me before and I got credit towards a new phone. I wouldn't settle for a scratched up (possibly damaged more from the rep) phone.

Good luck!

 

slightly off topic, I'm extremely hard on my vx6000. does verizon allow customers to purchase a new phone casing so my phone can look new again?

 

im sure if you bring it to a tech, they will replace it. but they might have to order the parts.

 

They sell full housings now on ebay. Its kind of a PITA to put it on though. Search lg.howardforums.com for "vx6000 full housing" and the instructions are there

 

the store will cahrge you $25 to replace the front housing

 

thanks for the info berner

 

and klepto

 

and slooo97cl

 

i got it today... thank you again sooo much!! givin ya some rep points too