Hey all!! I've been a SprintPCS customer for over two years now and just upgraded my phone (to Sanyo PM-8200). But I noticed at the store that if you are a new Sprint customer, you get an additional $30 off on that particular phone. But I am not able to get that deal on the phone because I am an existing customer. I know it's their marketing strategy to get new customers, but what about their existing customers? Why can't I get that deal? Anyways, I called up customer service and the guy pretty much just told me that if I don't like it, I don't have to stay with Sprint Some customer service...
Am I getting worked up over nothing here?

 

Its the same with most companies right? I remember wanting to switch my plan and got told by nextel it was only for new customers

 

Older customers get a deal after staying with Sprint for an extended period of time. If you've been with Sprint for awhile, there's a deal for you. Call up and ask then about it, I believe the time is 18 months but don't quote me.

 

Just tell them you want to quit since your current plan sucks. They will give you better rates.


Im so brown

 

if you already upgraded and passed the trial period. then just forget about it.

 

http://www.sprintpcs.com/?movieID=ad005a

 

my phone (samsung A460, it's old, i know) keeps messing up...

i get these error messages:
1) service unavaliable, try analog
2) network is busy, try again
3) phone doesn't ring at all
4) calls getting dropped
all of the above can happen even w/ full signal

i took it to a sprint store to get it checked out, they said nothing wrong w/ it and just updated the software, but the same shit continues but just less frequently. what's wrong w/ my POS phone?

 

Yeah, Sprint sucks major ass.... I was with them for almost 4 years and when i wanted a better deal they started to disconnect my phone.... i told them not to and went right to Verizon and got my new plan...

I am getting a second line and was considering the Motorola V300 and also T-Mobile as the provider....

Yo, bro if your beef is just $30, PM me and i will see if my friend who is a rep there can hook you up with a $30-$50 'credit'....

 

Sprint sucks in south FL in certain places. I had them for 2 yrs+. I switchted to Cingular and I get calls in my house which I didn't get before. I got friends with old Cingular phones that get reception in my house.

 

Update: No luck with getting any type of service credit... I guess I'll just have to drop 60 calls

 

Sprint is a giant pain in the ass when it comes to customer loyalty.

I called and was like ive been a loyal customer since 99. What are you willing to do to keep me as a customer in regards to getting a new phone?

at first they like to try and play games. finally it was $100 off any phone.

 

here is wut u do... you open up a new line... u loose your number tho... get the great deal... then 14 days later you callin and cancel your old line.... ( which you should be on a month to month basis by since contract is up) wholla.... u get the best deal.

 

at least you got something... They keep telling me that I'll recieve special plans later on...I still have yet to hear about them...

 

Yeah...I'd have to sacrafice my number for that..

Though they have a deal where you buy one accessory and get half off the second...or buy two and get the third one free. I bought a charger from them a week ago and realized I needed a headset. So I went back and asked them since I bought it a few days ago if I could get another accessory for half off.. Of course they told me no, but since I just bought the charger less than 14 days ago, I just returned it and bought it back along with the headset (though they wouldn't sell me the charger I returned at a discount since it was opened )

 

CHURN...........