I checked my minutes used on Friday and yesterday, and since then the system shows 850 extra minutes (peak) that I have incurred.

I called them 3 times, and finally they have checked that their billing system is fucked up accross the board, and are working to fix it.

Cingular customers, just in case, check those minutes used.

 

I had AT&T and the knew about me quitting their service from all the complaints i had from my service so they threw on an additional 200 min's that i didnt use and it took my bill from $45/mon. to $120 for my last month..pissed me off..i called them and they said they cant do anything about it.. they said they can only do something about it if i sign on another yr w/ them..i hung up on them.. now i got sprint and am happy w/ it..good luck guys..

Ram

 

lol, i had a big fuk up on my sprint account too this month. still trying to resolve it.

 

Glad I don't work in the "billing" department.

 

Its the month of fuckups or what. At least they agreed to have a billing problem, and that it is not me making all those calls.

 

Seems that they fixed the problem,

from 850 used to just 89 mins.

 

Now their system is showing that all my minutes are pulled from the peak package.

No nights and weekends, no mobile to mobile.

They are "investigating".

How is it possible that a call at 10 pm is considered as "peak" in their system.

Some fucked up shit is going on