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2010 17" MBP wont boot up?

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Old 08-07-2014, 05:47 PM
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2010 17" MBP wont boot up?

Yesterday I am using my MBP, it was fine, shut it down, few hours later I go to use it. Turns on fine, login fine, then after Apple logo and spinning wheel, I get nothing but a blank gray/white screen. I updated to Mavericks, the only OSX cd I have is the one that came with it when I purchased it, which is like 10.6. Anyone have any ideas on what to try? I do not have another external hd, so time machine is out. Don't know if I can try to boot from cd since the OSX is not the one that I am currently using, tried just about everything I read online with no luck. Thanks for the help. John.
Old 08-07-2014, 06:39 PM
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When did you update to Mavericks?

If its just hanging on that grey screen forever...it could be the hard drive is toast. If you JUST put on mavericks...there might be a bad kernel and you need to reinstall from an external source.
Old 08-07-2014, 06:47 PM
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Originally Posted by Sarlacc
When did you update to Mavericks?

If its just hanging on that grey screen forever...it could be the hard drive is toast. If you JUST put on mavericks...there might be a bad kernel and you need to reinstall from an external source.
Been using Mavericks for awhile, never any issues. Was thinking had is done. Have appointment at Apple Store for Sunday morning. Let me ask you this, if hd is done, I want to get something with more space, 500gb is what's in there now. Figuring 1-2 TB, what are some good ones out there? I have the optical drive, that I use a lot, Ssd's are nice, but don't want to spend a ton of cash. They are more expensive, no? Have not looked in a long time at computer parts. Thanks for the help and quick reply. John
Old 08-07-2014, 08:07 PM
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I prefer and use other world computing for internal drives.

I have their SSD in my older 13" MBP and its awesome.

Should my 15" rMBP's SSD die after the applecare is gone...I'll go the same route.
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yanotkaj (08-11-2014)
Old 08-07-2014, 08:38 PM
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If you're fine with that same hard drive space, Micro Center has a Crucial 512GB SSD listed for $210. When my MacBook Pro wouldn't turn on I reset the PRAM and SMC, but I'm not sure if it would resolve the problems you're experiencing.
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Old 08-07-2014, 09:36 PM
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How hard is it to swap out the hard drive in this? If it's easy,I'll do it myself. If I go with a SSD, is there anything else I need to change? I did reset the PRAM, it did not work.
Old 08-08-2014, 12:08 AM
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Its simple as pie.
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Old 08-08-2014, 01:45 AM
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Very easy to do. An SSD is a must, it'll load programs/start up much faster. Even my '01 G3 iMac has one
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Old 08-08-2014, 11:37 AM
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I just put an SSD in my MacBook from '09 and maxed out the RAM its brand new. I put in a 320GB drive but that is enough for me.

Try this and see if it will help you.

About NVRAM and PRAM
Learn about your Mac's PRAM or NVRAM, and when and how you might want to reset it.
Your Mac stores certain settings in a special memory area even if it is turned off. On Intel-based Macs, this is stored in memory known as NVRAM; on PowerPC-based Macs, this is stored in memory known as PRAM.
Information stored in NVRAM / PRAM includes:
• Speaker volume
• Screen resolution
• Startup disk selection
• Recent kernel panic information, if any

If you experience issues related to these functions, you may need to reset the NVRAM or PRAM. For example, if your Mac starts up from a startup disk other than the one you've specified in Startup Disk preferences, or if a "question mark" icon appears briefly when your Mac starts up, resetting NVRAM / PRAM may help.
Note: OS X does not store network settings in NVRAM / PRAM. If you are troubleshooting a network issue, resetting it will not help.

Resetting NVRAM / PRAM
1. Shut down your Mac.
2. Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
3. Turn on the computer.
4. Press and hold the Command-Option-P-R keys before the gray screen appears.
5. Hold the keys down until the computer restarts and you hear the startup sound for the second time.
6. Release the keys.

After resetting NVRAM or PRAM, you may need to reconfigure your settings for speaker volume, screen resolution, startup disk selection, and time zone information. If issues persist, your Mac's logic board battery (not a portable Mac's rechargeable battery) may need to be replaced. The logic board battery helps retain NVRAM/PRAM settings when your computer is shut down. You can take your Mac to a Mac Genius or Apple Authorized Service Provider to replace the battery on the logic board.

Resetting NVRAM in Open Firmware

If your computer is Open Firmware-based and you are unable to reset NVRAM as described above, you may alternatively reset the NVRAM and Open Firmware settings using the steps in the Solution section of Message “To continue booting, type 'mac-boot' and press return”.

In some cases, an Open Firmware-based computer may not respond to the keyboard commands noted above, and may not allow starting up into Open Firmware by pressing and holding the Command, Option, O, and F keys during startup. If you are unable to get to an Open Firmware prompt (and your Mac supports doing so), try holding the power button held down continuously during start up.
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Old 08-08-2014, 02:28 PM
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Mavericks creates a hidden recovery partition, right? So no CD is needed to reinstall?

Hanging on at that point doesn't sound like a drive failure to me but either memory or "driver" issues.

Pull the battery. Pull the ram. Let it sit for 5 minutes. Reinstall and try it.

Also, HDD replacements are very very easy to do.
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yanotkaj (08-11-2014)
Old 08-08-2014, 07:14 PM
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How weird. My neighbor walked over while I was outside and told me his iMac was having a similar problem. He said he was using it and the screen went black, but still had backlight on the monitor. He rebooted and it went to the login screen and went blank again.

I printed this thread and gave it to him for the NVRAM reset, but I don't know if it'll do any good.
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yanotkaj (08-11-2014)
Old 08-08-2014, 07:53 PM
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When its off, hold down the option / alt key and turn it on. Do you see recovery on it? If so, reinstall Mavericks, if just the white screen, then HD is either bad or needs to be repaired using another boot up drive (google mavericks on USB installer). To put a new drive in it (SSD or not) is easy.
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yanotkaj (08-11-2014)
Old 08-11-2014, 01:17 PM
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Turns out video card/logic board was bad. I'll have it back in a few days. $310 flat rate fee to get this repaired. Hope this is the last time for this. I am going to swap the hard drive out and put a SSD drive in once I get this back. Thanks for the help.
Old 08-11-2014, 01:34 PM
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Ouch...
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