bbsitum

Love when things goo smoothly. Entered once this tread in August and forget about it. Entered again before 10 days and right above me was phone nr to call. Call for 5 minutes, get CD for free, sit in car for 10 minutes till it fix itself. Done.

eddiepants

The blank screen issue can be fixed with an update to the newest firmware update and the latest maps. The problem is you will need to force the firmware update the nav will not do it on its own. I was at Acura yesterday courtesy of Acura customer care. The tech and I tried everything I had already tried and nothing worked until the tech offered to do a ram wipe. He had to connect the diagnostic tool to do this. After the wipe he was able to update the firmware to the latest and install the 2.A0
maps.
Now the nav works as it should. If i turn the car on and them off and back on the nav boots up like it should , no more blank screen , and the clock works as well.

Hopefully this helps some one.

bbsitum

^^^ Well as I celebrated smooth install and jump in car everything was ok till I went somewhere. Jump in car again and I get black screen. However after a few start offs etc it come back and work again. Will let you know if something will happen again. Update is obviously not stable and act like updates for windows 95 back than. Honestly do not care much if it will not mess with auto climate control. Maybe that "firmware update" is already in my CD as I get it at 4/9/17.

fasTLane

One more quick question if I may. Which disk version did you upgrade from when you successfully installed the fix and v2.A0 disk?

bbsitum

Exactly same problem exactly same disc 2.50 . Exactly same I spoke to soon. Half of time working is better than none. "No reason" is boot time mistake. Probably related to RAM clock. Tm it is software mistake and we can not do anything about it. Mirin join date 2001.

fasTLane

I tried to get the same fix from Acura but they say I have the wrong version on my car for this method. ?? Which version did you have before your fix? Seems I could upgrade to that version and go from there. Unless I am missing something...

TheWeez

My original disc was 2.05B. They sent me 2.40 to upgrade to first (it runs a software upgrade in addition to having the newest maps) and then I installed the clock fix disc. After I was done, I kept the new maps disc they sent me in there and it works fine.

fasTLane

Thank you so much for that information but I am still confused. You wrote that you had received 2 discs. Is 2.40 the same disc as the 2013 V2.A0?

btw, I also used the 2.05 disc until I upgraded several years ago to 2.20. The only new disc I received was a fix disc that only partially worked. Wish I had your luck.

TheWeez

They sent me 2 discs. Maps 2.20 and the fix disc.

fasTLane

2.20? You meant 2.40?

TheWeez

Whatever the very latest is, released in 2013.

fasTLane

Thank you! Could you tell me what version your fix disc shows on the printed surface? I dont mean to annoy you but this could be important.

TheWeez

2.12.80

Applies to 2.80, 2.90, 2.A0

fasTLane

It is so cool that this method worked for you.
In my case the clock fix worked but when my unit is off for less than 20 seconds and powered up I get no boot up with a blank screen. If it is off more than 20 seconds it boots up like it should.

Jim O'Hare

I think i have figured out a work around for the folks who updated their NAVI and got the clock working again but now reported the screen is blank. Someone posted the screen comes on if you turn the key on but then goes out when you start the engine. This got me thinking and I was able to figure out that if i turn off the engine and wait 18 seconds then start the car everything works fine. Here is the key to making it work - First after waiting 18 seconds with the key in the OFF position then simply start the car but do NOT Pause when the key is in the on position...just turn the key hard and fast from OFF to start and the screen should work as normal. If you pause when the key is in the on position but before the starter kicks in the what is happening is the NAVI is trying to boot up and loses power while the starter is grabbing all the voltage from the battery but since you are required to wait 18 seconds after powering off before trying to power on again this is causing the situation. I assume that Acura could fix the problem with another update disk where they fix the problem they introduced by fixing our clocks but i feel like this is a good enough work around for me! Hope this helps! Basically the fix is to turn the key quickly when you start the car and the navi will boot up after the starter releases the 12 volts it uses to turn the engine over. Voila! I love both my Acura vehicles and if this is the only thing i had to worry about after 16 years and 140,000 miles I can live with it. Mine is an Acura tl type -S 2002.

HisHeirness23

Just performed the update on my 2001 CL and noticed this exact same behavior. Attempted to turn on the car without pausing in ACC and the screen came right up! Appreciate the info!

DJF

HisHeirness23

Took your advice and called Acura to follow-up on the correction disc and how it introduced that issue. I now have an appointment tomorrow at the Acura dealership to have them remove the GPS and send out to the OEM manufacturer to fix. Will keep this thread posted, but wanted to thank everyone with all of the great advice!

HisHeirness23

Final Update:

The dealer installed the Navi unit back in my CL and found that the issues were not corrected. They sent the unit back to Alpine and I waited a few more weeks before hearing back. Recently, they reinstalled the Navi unit and now it works! No need to turn the key in the ignition super fast or to wait 30 seconds in between shutting off the vehicle, before restarting. Thank you, everyone, for your advice!

sunland man

My clock just started working again ...I think it’s been exactly three years ago when it stopped working. ��

cmb1579

I found out last year that Acura was aware of the problem and was slowly issuing repair DVDs for particular models and model years. I called them and they placed me on a wait list to be mailed a repair DVD once they made one for the 2nd gen CLs. It took several months, but sure enough, they did mail a disc to put in the Nav. It included instructions on how to install. Very easy. Didn’t cost anything. I’d highly suggest calling and requesting the DVD to save yourself any more issues, in the event it happens again!

Kmizzal00TL

Same with me. It just started working again out of the blue about 3 weeks ago and it's been on ever since. I didn't do anything to it either...no switching out discs, no replacing nav. units, no nothing. Go figure...

SuperGreg

Hah! Same here, clock is working. It's my backup car and has sat for a couple months unused so I wasn't sure if that's what solved it. I guess it was just another magic date.

Homestead12

The DVD Acura sent me to fix it gave me an error (if course it did). Thanks Acura! It miraculously fixed itself (the clock) in my car as well a few weeks ago. I just wish the other problems that come with a car it's age would fix itself also.

Truth be told, their customer service reps should search these forms for answers when they get a call. This forum is the t1ts!

vperkins2

Add me to the list of "Suddenly my clock started working again!" It happened back around Sept-Oct of 2019. I was so happy I forgot to come back here and say something. No change was made to my car so I have no clue why it started behaving again.
WooHoo -- I'm just glad to see something other than 00:00 🤣🤣🤣

Warzau

I ended up selling my MDX oh well. No one from Acura got back to me, or Alpine. It's too bad.

bbsitum

So what is new here. Did someone installed back old CD now when old CD work again or Ziners live with on/off navy unit?

cad2335

I have a 2006 acura TL. My clock on the upper dashboard works fine but the clock setting in the nav screen is set to 0:00 and I am unable to reset the time since it is grayed out on the screen. Also my calender is set to Jan. 2002 and the "go to" today button is grayed out. I am guessing these two items are linked. Any ideas as to why this is happening?
Thanks

DJF

Since a few years have lapsed since this debacle started, your best bet is to contact Acura Customer Service. They will give you a case # and they can help arrange a service call with your local Acura dealer. My dealer removed my radio, sent it away, and reinstalled it. Before you leave the Dealer, ask them to confirm that your State has been set in the Nav. By default mine was set to another state and I couldn’t figure out why my address input made no sense.

cad2335

• I have a 2006 TL and the nav clock is at 0:00 and can not reset time. The clock in upper dash is correct time. This happened a week ago. Also the calendar in nav screen set to Jan. 2002. I am wondering this is related to clock issue.

DJF

The time clock memory chip in your NAV system expired. It needs to be replaced by the mfg of you NAV system. You need to call Acura Customer Service (it should be referenced at the begging of this thread) and they will advise you. Thousands of Acura customers have had this done already. You should do it too.

Midgard

Same exact thing happened on my 2006 TL two weeks ago. Nav clock shows 0:00 and will no longer sync wi the dash clock. It is very frustrating not having the correct clock. However! I did find that disconnecting and reconnecting the battery sets the dash clock to 1:00 by default (like a microwave after the power goes out). I set an alarm on my phone and reconnected the battery at 1:00pm to the second, so now at least the dash clock is correct!

B Sc

I keep getting blocked from replying.... 'token error' despite log ins and reloads... if this goes through I will respond

B Sc

I noticed that the '99 units saw the prob in late 2016.
A hoard of us '04 owners are seeing the EXACT PROB in late 2020
Kinda like both models had a similar timed 16-17yr mean fail time.

Things that make you go HMMMMMMMMMMMMMMMM

B Sc

totally agree... as my 04 got hit with it, like a few other canadian TLs that Ive seen so far, in late 2020.
All this 000 stuff sure seems to be a 16-17 yr 'end date for use'.... didnt they used to call it 'planned obsolescence'?

Also beyond any 'coincidence', is how the calendars seem to all be two yrs before the yr of the car manufacture date...
a 99 owner said theirs was 97 in the menu, my 04 shows 02 in the calendar, and just like all the rest the calendar app never changes from Jan 1/02

too bizarre and common across too many yrs of same models to be unplanned

B Sc

(well I dont know how to delete my posts that i forgot to use the quote feature)
so will just agree in saying I hope it fixes itself like I saw you earlier model owners seemed to get.
Otherwise the whole thing looks set up... the same 16-17 yr end life, the same 'calendar app shows two yrs earlier than car manufacture date and never changes', and the same 000 time.... my 04 TL got almost 17 yrs before it hit...like the guy in BC who commented outside of the thread but i didnt book mark his post....

B Sc

I tried this first, preceded with a neg cable pull on the battery, overnite system purge while battery was on smart charger, and no joy.
Its an 04 TL 5sp Auto w/Navi, came with an 03 nav disk and was updated in 06 with the 3.60 v of the orange disk navi.

When that didn't work....

I tried the .bin renaming for yucks and to see if the Honda (didnt like the startup screen) mod or the TSX mod (back to the Acura screen PLUS the Trip/AC info add on to main screen) would work ... they did... and went back and forth one more time to latest 3.60 nav disc just to see if flashing the other two cars' BIN files would have cleared out the flash mem. Nope it didnt. Only a few more days to make it an even month of 0:00, or HOPEFULLY a self fix if the leather seat gods are in on it for me....

So final flash went back to TSX BIN mod... may as well 'score' something with all this tinkering around...

B Sc

I noticed a degradation in audio quality TOO. And no it was not from the TSX .bin rename and flash move, I saw how to get back the center and sub and those are back on. Its just a muddier lower quality sound. You are the only one else I know mentioning this.

04 Auto 5sp TL w/navi

B Sc

Can you pop it in a puter and tell us whats on the disk? Im surprised they would need to use a dvd medium for just a patch updater, waste of storage space I figure.
If its like the CD .bin mods also on this site, then maybe... but again, why would there be 9 bin files for just one simple patch of code that SHHOULD tackle all Nav units equally?

Sooooooo whats the file contents look like?? anyone?

Robert B

I am new to Acurazine, but certainly not to the navigation DVD player failure and clock issue. I've just finished going around, and around, and around with both. I found a solution to both and wanted to share what I found out in hopes that it saves others a lot of time and headaches. First of all, the DVD player. I own a great 2005 TL and about 5-6 years ago the nav went out. Not a big deal since my wife/I use Waze on our phones for navigation. However, more recently (a month ago), we had to replace the battery. Because power was pulled during the installation, the tech told us we had to reset the navigation with its code and the radio with its code. Resetting the radio was easy ... just used the preset button (1-6) to enter the radio code and bingo, the radio was back. HOWEVER, we also wanted to reset the clock ... and since those controls cannot be reset unless you have a nav screen working, we were dead in the water. I decided to see if I could repair the DVD player itself. Here's what I found:

1. None of the 3 Acura dealers in the Seattle area had any idea on solutions other than to estimate a repair would be between $800 - $1,200 and that was if 'Acura' (really Alpine) could fix it.
2. I called Alpine on my own. They continue to want you to ship your unit and then charge a $50 bench test/diagnostic fee to tell you whether it can or can't be fixed. If it can be fixed, they charge $358. If it can't be fixed they will mail it back to you as it was ... or, if you are lucky, and they happen to have a rebuilt unit in stock, they will sell that to you for $458. No matter what, with shipping it was going to about a $400-$500 fix (and certainly much better than what the dealerships would charge).
3. I then found THE ANSWER ... OEM Car Audio in Minnesota. They charge $35 to bench test (you pay for mailing it to them). If the unit is repairable (most are), they charge about $175-$200. Sure enough, mine was repairable and OEM turned it around in one week for a cost of $200 (shipping included)! Their head tech, Jon, was super to work with ... very knowledgeable about radios, stereo systems, DVD players, etc. I sent my original DVD that came with the car in 2005 and the DVD player and when I plugged it back in, it worked perfectly ... my navigation screen lit up, all access to settings including stereo (balance, fader, sub-woofer, etc.) were restored. I was so pleased!
4. However ... the ONE thing that didn't work was the clock reset screen/buttons. The nav screen produced a "0:00" clock versus the upper dashboard digital clock that read 1:00. I went back in and tried to increase or decrease by the + or - buttons the hour(s) or minutes ... no movement/response. I read Accurazine blogs about this happening to many owners back in 2017 for no apparent reason. Again, the Acura dealers did not have a clue on how to fix it. So I called the owner, Jon, of OEM back to let him know everything was working great and how pleased I was to have my nav system back (but no clock). He told me that his company has been dealing with this issue, not only on Acuras, but GM has a similar problem and that it is all linked to a bug in the satellite/GPS system files. He told me that calling Acura Owners (Technology Support Line) will be a fruitless endeavor and that they will take my issue down, give me a case number and then never have a solution. Sure enough ... I called they did exactly that ... they do NOT have a solution. They do not (as some have suggested) have a magic DVD you can insert which will resolve it .... at least not one for my series of 2005-era TL's. Some have also suggested that if you buy the latest updated mapping Orange DVD disc done in 2014) that this will solve things. Jon from OEM told me that it will absolutely NOT fix the clock issue ... but if having the 'latest' mapping GPS that is now 7 years old is of high value, it will do that. That's when I found another solution for the clock matter (see #5 below).
5. The solution to the clock issue suggested by someone else was effective ... and simple. Since the clock always seemed to reset to exactly 1:00 when the battery was reconnected ... I simply disconnected power one night and the next day, at 12:59 p.m. reconnected the terminals ... and bingo ... my clock read 1:00! Problem solved.

So ... to summarize: 1. Older DVD Nav units can be repaired (you can spend $358 with Alpine or $175-$200 at OEM); 2. You can hopefully 'fix' your 0:00 clock issue (as I was able to) by simply disconnecting battery power and then reconnecting at 1:00 p.m. The only down side will be that once daylight savings time starts/ends in spring/fall, you'll need to repeat the process (which took all of 5 minutes).

One final thing ... I am grateful to other folks who posted information on AcuraZine as well as YouTube for things about repairing/removing the DVD player in the trunk. It took me perhaps 30-minutes to remove the carpet and pull back the gray carpet material on the right side trunk area to get access to the DVD player. Then you simply pull the wire harnesses out from the back of the unit and remove 4 screws and the unit pops out ... quite simple.
I hope this helps someone out there. I can't say enough about OEM and Jon. Here's their information:

OEM Car Audio
website: cd4car.com
952-707-6200