Navigation works but clock not working
#201
Team Owner
Can't believe this was a $2,000 option back in the day. Can't believe I bought 2 of them.
The following users liked this post:
Craig92117 (08-30-2017)
#203
I just called the Acura Line as others suggested and they said they have been getting a ton of calls. He said the most "elegant solution" would be for the clocks to fix themselves. He also said not to bring it in to an Acura Dealer for a fix, which I wouldn't have done anyway. I told him that posts from last year at the beginning of this thread show that the problem corrected itself a month after it happened. He wasn't aware of this thread and said that they are a call center and don't have time to review threads. Too bad. There's some useful information here that could help them zero (get it?!) in on the problem. I guess we will find out on 9/16/17 if this problem corrects itself.
The following users liked this post:
Craig92117 (08-30-2017)
#204
Instructor
GPS Clock Shows 0:00 9 (Copied from a thread in the 2G CL Forum)
Sorry if this has already been posted but didn't see it.
Early 2000 Acura/Honda models with GPS suddenly show time as 0:00, mine inluded (2002 CLS Types S). This suddenly happened in August. Call Acura customer service at (1-800-382-2238) to log your cars VIN# and they will call you, but here is what I have found:
Acura states that the Government update of GPS satellites has affected the data and time that connects to our Acura/Honda GPS units. Acura states that a solution has been found and they are systematically calling everyone who has registered their VIN#'s with them with a procedure.
Early 2000 Acura/Honda models with GPS suddenly show time as 0:00, mine inluded (2002 CLS Types S). This suddenly happened in August. Call Acura customer service at (1-800-382-2238) to log your cars VIN# and they will call you, but here is what I have found:
Acura states that the Government update of GPS satellites has affected the data and time that connects to our Acura/Honda GPS units. Acura states that a solution has been found and they are systematically calling everyone who has registered their VIN#'s with them with a procedure.
#205
This thread was copied from a similar thread posted in the 2G CL Forum since it also affects the 2G TL.
#208
Team Owner
I hope the ICBMs in the silos know what time it is.
#209
Instructor
I read that Ford GPS systems also had this problem. Some thought it might be the feared Y2K issue but the person I spoke to at Acura mentioned it was the GPS satellite that our systems use. But yes, why only these earlier years affected and why aren't all early GPS users having the problem?
#210
Unregistered Member
iTrader: (2)
Sorry if this has already been posted but didn't see it.
Early 2000 Acura/Honda models with GPS suddenly show time as 0:00, mine inluded (2002 CLS Types S). This suddenly happened in August. Call Acura customer service at (1-800-382-2238) to log your cars VIN# and they will call you, but here is what I have found:
Acura states that the Government update of GPS satellites has affected the data and time that connects to our Acura/Honda GPS units. Acura states that a solution has been found and they are systematically calling everyone who has registered their VIN#'s with them with a procedure.
Early 2000 Acura/Honda models with GPS suddenly show time as 0:00, mine inluded (2002 CLS Types S). This suddenly happened in August. Call Acura customer service at (1-800-382-2238) to log your cars VIN# and they will call you, but here is what I have found:
Acura states that the Government update of GPS satellites has affected the data and time that connects to our Acura/Honda GPS units. Acura states that a solution has been found and they are systematically calling everyone who has registered their VIN#'s with them with a procedure.
#212
Today, I called the Acura In-Car Technology Support desk at (888) 528-7876 to follow up on my open case. They told me today that the clock issue is now affecting every 99 thru 04 Honda and Acura with NAVI (6 model years). They have not found a solution but they believe it is satellite related. They said they will contact me back when they find a solution.
If you don't have a case, please call:Good thing these guys were not in charge of Apollo 13 when things went wrong in space.
If you don't have a case, please call:
Acura In-Car Technology Support desk at (888) 528-7876. A representative take your VIN # and give you a case number.
Monday through Friday 6:00 a.m. – 5:00 p.m. PST.
Saturdays from 7:30 a.m. – 4:00 p.m. PST.
Monday through Friday 6:00 a.m. – 5:00 p.m. PST.
Saturdays from 7:30 a.m. – 4:00 p.m. PST.
#213
Today, I called the Acura In-Car Technology Support desk at (888) 528-7876 to follow up on my open case. They told me today that the clock issue is now affecting every 99 thru 04 Honda and Acura with NAVI (6 model years). They have not found a solution but they believe it is satellite related. They said they will contact me back when they find a solution.
If you don't have a case, please call:Good thing these guys were not in charge of Apollo 13 when things went wrong in space.
If you don't have a case, please call:
Acura In-Car Technology Support desk at (888) 528-7876. A representative take your VIN # and give you a case number.
Monday through Friday 6:00 a.m. – 5:00 p.m. PST.
Saturdays from 7:30 a.m. – 4:00 p.m. PST.
Monday through Friday 6:00 a.m. – 5:00 p.m. PST.
Saturdays from 7:30 a.m. – 4:00 p.m. PST.
#217
#218
Team Owner
#219
OK, it's 9/17/17. Drum role please ...
I have an Acura 2001 TL Navi
Clock is partially restored - display is showing correct minutes, but hours are offset by -4 hours (or +8 hours depending how you want to look at it)
Entering clock setup, clock temporarily reverts back to 0:00. I am unable to change time zone, hours, or minutes in setup.
After exiting clock setup, within a minute clock reverts back to showing correct minutes and offset hours.
I have an Acura 2001 TL Navi
Clock is partially restored - display is showing correct minutes, but hours are offset by -4 hours (or +8 hours depending how you want to look at it)
Entering clock setup, clock temporarily reverts back to 0:00. I am unable to change time zone, hours, or minutes in setup.
After exiting clock setup, within a minute clock reverts back to showing correct minutes and offset hours.
#220
Well, today is 17 Sep 2017, and my 2002 MDX has not reset its clock. It still reads "0:00"?
#221
From my previous post,I should add that I'm on East Coast.
Clock setup is stuck on PacificTime Zone.
So accounting for lack of an auto DST change, its reporting a correct time for Pacific Standard Time.
I'm going to give it another day, then try disconnecting battery to see if that resolves the inability to execute any functions under clock setup
Clock setup is stuck on PacificTime Zone.
So accounting for lack of an auto DST change, its reporting a correct time for Pacific Standard Time.
I'm going to give it another day, then try disconnecting battery to see if that resolves the inability to execute any functions under clock setup
#223
Instructor
My '01 MDX clock is back in action. All on its own.
#225
Update from my 2 posts of 9/17.
I removed battery for about 10 minutes.
Powering Nav system on, it went through 10 minute setup acquiring GPS.
This set TimeZone correctly to Eastern.
Clock is now behind by 1 hour - assume DST thing.
Entering clock setup, clock temporarily reverts back to 0:00. I am unable to change hours or minutes in setup.
After exiting clock setup, within a minute clock reverts back to showing correct minutes and EST hour (off by 1 hour).
I removed battery for about 10 minutes.
Powering Nav system on, it went through 10 minute setup acquiring GPS.
This set TimeZone correctly to Eastern.
Clock is now behind by 1 hour - assume DST thing.
Entering clock setup, clock temporarily reverts back to 0:00. I am unable to change hours or minutes in setup.
After exiting clock setup, within a minute clock reverts back to showing correct minutes and EST hour (off by 1 hour).
#226
Some cars may experience clock issues past the date advised. As a previous post stated its probably Sept 2017. Just give it time and Im sure it will slowly correct itself as it did on the harddrive units. Could try doing what the previous post did and see if that resolves the issue.
#227
latest info on clock reading
I called Acura today. The best # is 888-528-7876. It is the Acura In-Car Technical Support line.The clock in my 2003 TL with Navi went to 0:00 when i went to the car on 8/17/17 and has not corrected itself. The Tech Rep said they are aware of the problem, that it exists for some cars but not all even in the same year, make or model. They are working on it, but had no specific info on what the exact problem is. I am the original owner so he had all of my info including VIN and home address / telephone #. He opened up a Case File (I asked him for the Case File #). He said that at some point they would contact me when they have more info (hopefully on how to repair it). He did not know anything about the US Gov't updating any satellites as being the cause. Honestly, i tend to agree because i know i have to manually adjust the hour when i switch in and out of Daylight Savings Time. It seems to me that if the clock were controlled through my Navi and the GPS system, the clock would adjust itself since i have it set to Eastern Time. Personally, I wonder if it is just a software glitch in the Navi clock. I also don't know if people are having this problem ONLY with the Navi units or also in the radio clocks as well. I just thought i would share this info.This is kind of a bummer, but not the end of the world. My car is like new so it does bother me. But i certainly would not spend a lot of money to fix it ---- IF there really is a fix anyway.
The following users liked this post:
luckyrandy2003 (09-19-2017)
#231
Three Wheelin'
yup, navi clock. It stopped working when everyone else's did last month.
Left for a trip on friday and the car sat all weekend until I fired it up last night around 7pm eastern. Worked fine without touching it.
Left for a trip on friday and the car sat all weekend until I fired it up last night around 7pm eastern. Worked fine without touching it.
#234
Clock at 0:00 since 8/16/17
I am one of the early posters whose clock went to 0:00 on 8/16/17. I have a 2003 TL type S and it's still showing 0:00. I will give it to the end of the month but I have a feeling that it should have started working yesterday as Acura mentioned. I didn't realize how much I missed my clock until not having it for a month.
#236
Update from my 2 posts of 9/17.
I removed battery for about 10 minutes.
Powering Nav system on, it went through 10 minute setup acquiring GPS.
This set TimeZone correctly to Eastern.
Clock is now behind by 1 hour - assume DST thing.
Entering clock setup, clock temporarily reverts back to 0:00. I am unable to change hours or minutes in setup.
After exiting clock setup, within a minute clock reverts back to showing correct minutes and EST hour (off by 1 hour).
I removed battery for about 10 minutes.
Powering Nav system on, it went through 10 minute setup acquiring GPS.
This set TimeZone correctly to Eastern.
Clock is now behind by 1 hour - assume DST thing.
Entering clock setup, clock temporarily reverts back to 0:00. I am unable to change hours or minutes in setup.
After exiting clock setup, within a minute clock reverts back to showing correct minutes and EST hour (off by 1 hour).
#239
Clock 0:00
I have a 2003 Acura TL. The navigation clock some how got reset to 0:00 on August 18th. I saw a post a week after that to wait for a month and the clock should be back to its normal time . Yesterday 09/18 afternoon surprisingly saw the clock back to its normal time . I am not sure what was the root cause. But, I came across so many blogs on an month on this.