Am I being rippied off my a mechanic?

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Old Oct 9, 2023 | 09:52 AM
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Am I being rippied off my a mechanic?

I started my 2016 ILX last Friday and when pressing the gas nothing would happen not even a real rev. I took it to Firestone which was right there and they charged me 210 for battery and 110 for a "diagnostic" which they say I need a fuel pump and fuel rail. And that the total is 1900$ ( believe including battery/diagostic). I have not told them to get parts just yet and want to bring the breakdown to another mechanic to see what they think, but again, if I cannot drive it, towing might be pricey.


is it normal to need both, or for both to go bad at once? I feel like I probably only need one of the two, but they are "recommending" things. I have no idea about this stuff and feel like I am getting robbed. Is there no way to just "fix" what is existing, without needing a brand new fuel pump and fuel rail at 58k miles

I change the oil at ever 3-4k miles, use premium gas and get serviced.
In the last few months I have had my tires rotated, oil change, alignment. Then my calipers locked up so I got all new brakes, rotors and back calipers. Then a week later this happens. I feel like I ONLY have issues right after I take it in for maintenance.

What should I ask, should I take it somewhere for a second opinion?
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Old Oct 9, 2023 | 10:05 AM
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The forum where you originally posted, the AcuraZine User Help, Support & Suggestions Area , is meant for problems, comments, and suggestions for the website itself, so I moved your thread to the car specific forum applicable to your vehicle.

This was explained in the sticky thread at the top of that forum, or click here if you can't find it, which will explain why you shouldn't have posted your thread there.
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Old Oct 9, 2023 | 10:11 AM
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Yes, second opinion is never a bad idea
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Old Oct 9, 2023 | 10:24 AM
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Originally Posted by thoiboi
Yes, second opinion is never a bad idea
Thanks, I am just not sure how often the pump and rail need replaced together. If I cannot drive it, and need to have it towed for a 2nd opinion, then I may pay more if the second opinion is the same.
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Old Oct 9, 2023 | 01:53 PM
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So I just got back from the shop - firestone says it is required that all three parts be replaced to fix the issue

Fuel Pump
Fuel Rail
Some Engine Sensor

This does not sound right to me whatsoever but I am gambling if I tow it somewhere and get charged the same or more + the tow.

He said the you cannot just change one, because they rely on each other or some SH$T. I do not believe this at all. Called another mechaninc I see and he says they never have to change fuel rails unless they are damaged.
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Old Oct 13, 2023 | 11:14 AM
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Where are you located? I would do some quick research to find a reputable independent shop near you, call them on the phone, and ask them the total cost to replace the pump. I seriously doubt you need a new fuel rail. There is a chance you don't need a pump either, if it only has 58k miles on it, but at least you will know the cost before having it towed. I will say that the car starting and then not being able to rev at all sounds like a potentially bad pump.

Firestones are typically horrible for anything other than slapping on tires, so try to find good local independent and stick with it.

-Matt
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Old Oct 18, 2023 | 11:07 AM
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Originally Posted by Matt_ATX
Where are you located? I would do some quick research to find a reputable independent shop near you, call them on the phone, and ask them the total cost to replace the pump. I seriously doubt you need a new fuel rail. There is a chance you don't need a pump either, if it only has 58k miles on it, but at least you will know the cost before having it towed. I will say that the car starting and then not being able to rev at all sounds like a potentially bad pump.

Firestones are typically horrible for anything other than slapping on tires, so try to find good local independent and stick with it.

-Matt
Thanks, Matt. Now, after they replaced the fuel pump, battery and sensor - they say the emissions light is on now. I told them that it WASN'T on when I took it in, and that it is a fuel related error code (according to acura) and that THEY just "fixed" my fuel pump. I am not leaving that damn store with a fuel related error code on my car that was'nt there when I took it in. Friggin guy calls and says "it's done! But there is an emissions light on that I am not sure about".
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Old Oct 22, 2023 | 09:41 PM
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Im not sure why you would be throwing a code. Ive never heard of these issues on the ilx especially being all 3 at once. What parts did they use to replace the faulty original OEM.
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Old Oct 23, 2023 | 11:28 AM
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Originally Posted by visi_d
Im not sure why you would be throwing a code. Ive never heard of these issues on the ilx especially being all 3 at once. What parts did they use to replace the faulty original OEM.
He said they used OEM parts I dropped if off Friday and they "said" they took apart and found no leaks - but STILL reeks of gas and cranks for about 4 seconds before starting after sitting all night. I am so irritated. They told me if it continues to take it elsewhere, but I just paid them 2k - they changed my battery, fuel pump and sensor and now it smells of gas, AND cranks for 4 seconds before starting. Sounds like THEY screwed up. Just wait til I catch fire lol then I will own firestone.
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Old Oct 23, 2023 | 11:59 AM
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What a mess.... You already have the car?

In the morning, try just turning the key to on without starting it to let it pressurize the lines. Then see if it starts without the 4 second delay.

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Old Oct 31, 2023 | 08:44 AM
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Originally Posted by Matt_ATX
What a mess.... You already have the car?

In the morning, try just turning the key to on without starting it to let it pressurize the lines. Then see if it starts without the 4 second delay.
Sorry, I just saw this and will try that. It still does the same exact thing. When it sits, and I start it it sounds like a car struggling to start, then starts. I will try your suggestion but I really shouldn't have to do this since I just paid over 2k for a pump/censor/battery. They told me to take it to the dealer if it continues - after I just paid that much money they want me to go elswhere to pay more. I wish there was something I could do - I feel like I am being taken or already have been.
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Old Oct 31, 2023 | 09:48 AM
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That tow sounds cheap now
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Old Oct 31, 2023 | 12:54 PM
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If you shut the car off and immediately restart it, does it fire right up? You need to call Firestone and get the exact brand and part numbers they used.

I hope you end up getting this worked out, but it's probably going to be an expensive lesson to avoid Firestone (Meineke, Midas, etc) when it comes to car repairs. You'll quickly get into a "throwing good money after bad" situation.
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Old Mar 13, 2024 | 11:19 PM
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Stop taking it to the burning rock and find a mechanic that knows Honda
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