Has anybody had trouble getting their ILX to receive text messages via their phone? I have a Droid Razr (not Maxx, I'm still hissing at Verizon for releasing the Maxx a month after I bought my Razr) and it keeps saying "cannot receive message when HFL is busy" or something along that line. Any advice?

 

Of course as soon as I resort to crowd sourcing for help, I turn on my ILX and it announces I have text messages. Issue seems to be operator error.

 

Glad you figure it out. I'm just waiting for the iPhone to become compatible.

 

sometimes my phone/handsfree acts up to the point where I can't access texts, but other times I can. What sucks is that with my Droid 2, I can't see who sent the message...it just says null. But, at least it reads out the text messages...it's funny to hear it swear.

 

WTF? How is the iPhone not compatible? Was Acura waiting to be sure it was popular amongst consumers? Geez.

 

When I upgraded my Blackberry from the Bold to the Torch it broke my bluetooth connection to the TSX. I completely removed all other bluetooth profiles and started from scratch. It did connect initially, but once the link is dropped it doesn't automatically connect any longer. The old Bold did just fine, every time for years. So it is not necessarily Honda, but the phone manufacturer needs to make their end of the interface work. RIM somehow broke it in the Torch.

 

lol i have issues getting it to even work. Apparently it wasn't compatible with my android phone and for some reason geared towards Blackberries? If that is the case I have no idea why they would do that. If I am wrong..someone PLEASE correct me cause i really want to use this text feature.

 

Not sure if anyone saw this thread regarding handsfree link in the new RDX (which hopefully will behave the same as in the ILX) and iOS6.

 

Anyone else having issues w/ Handsfreelink and an iPhone 5 (IOS 6.01)? Specifically I am having issues answering incoming calls. When I answer I can't hear the other line and they can't hear me. This happens about 60% of the time calls are coming in. It is obviously frustrating and seems to be an issue that is discussed in the RDX forum .

I can make outgoing calls normal and text messages are received and read normally. It is only when I place calls.

Please don't turn this into an iPhone vs Android debate. Just looking for some guidance here.

 

You need to examine the other variables. Is your USB connected when the problem happens? What source are you listening to? I created a short video to help my customers understand what (I think) is going on here, you can see it here. I'm not sure if it answers your specific question but it does discuss this a little bit.

 

Sorry this should read It is only on INCOMING calls.

Colin, thanks for posting the video link, I actually watched that video a few days ago. As for when this occurs: it is either while listening to XM or while listening to Bluetooth Audio. I have only used the USB port just to test it out and see what it does. IMO bluetooth audio is just too easy and convenient, but that's not the issue at hand.

So my phone is either in my pocket or plugged into an adapter in the center console.

 

Intermittent pick up of an incoming phone call would be an irritation for sure. I am more than a little amused at that hissy fit being thrown in the RDX forum regarding compatibility with the iPhone. Apple is notoriously secretive about new product and software launches. It's not as if the guys at Johnson controls get early access to prototype hardware and software. Putting aside all discussion of the SMS text message feature which is not supposed to work with the iPhone, the pick up feature should. I am wondering if it isn't some kind of situation where the phone is auto answering the incoming call and when you hit the pick up but it's already on the call muting the sound. Is this with a text package or premium package?

 

It is a hybrid tech. I don't have it set to automatically answer and it rings until I answer via the button on the steering wheel.

 

We need to keep an eye on this. Unfortunately I don't have a iPhone 5 and I (personally) don't have a Tech to try it out with.

 

Below is the response I got from Acura North America HandsFreeLink Supoort. I guess the only positive to come from it is that they are aware of the problem, otherwise their solution is basically for me to have Apple fix the problem. I won't hold my breath.

Thank you for contacting us in regards to your HandsFreeLink system.

At this time the iPhone 5 has not yet been tested. We cannot say whether or not the phone is compatible until it completes the testing process. When a new phone is released, it is up to the carrier to send the phone in to be tested with the HandsFreeLink system. Once a phone is recieved, it generally takes between three and six weeks to complete the testing process.

In addition, we have heard of the issue that you are describing and we are not aware of a fix at this point. Any kind of change that will resolve this issue will need to be made to the phone and would come from Apple or your carrier. We apologize for any inconvenience.

If you have any additional questions or comments, please feel free to contact us at 888-528-7876. We are available Mon-Fri from 7:00am-8:00pm CT.

Sincerely,

HandsFreeLink Customer Service

 

Your note prompted me to give a call to HFL myself. The representative I spoke with confirmed that there is a problem that is isolated to the iPhone 5. The iPhone 4 and 4S with iOS 6.1 do not exhibit the same difficulties as the 5.

Like in the old days when you had a problem with your Dell computer, Microsoft and Dell point fingers at each other saying "it's your problem". I did confirm that they are in discussions with Apple trying to figure out what is going on. Considering the popularity of the iPhone, I cannot see a situation where they wouldn't figure out what is happening. Since the iPhone must be backwards compatible to other accessories such as AppleTV, they must have unintentionally altered something in this device. Digging a little deeper, I found this teardown report. It seems they have changed just about everything inside the phone. Sometimes, I amazed this technology even works at all.


http://www.ibtimes.com/apple-iphone-...in-same-795807

 

Well I'm glad that they are talking to Apple about it. I am sure it will get worked out I just wonder when and if it will be through Acura or w/ the next IOS update.

 

It's unlikely that this is proprietary information, but it seems there is a provision to flash the firmware in the car with the USB connection. However, they remain convinced that the problems must be with in the hardware or software of the phone itself. They are basing this conclusion on the fact that the iPhone 4 and iPhone 4S work fine with the current software.

 

There is an article on CNET.com where the author talks about problems with Bluetooth audio interfering with the USB connection. Interestingly, his "work around solution" is the same as mine.

http://reviews.cnet.com/8301-13746_7...rsus-iphone-5/

 

Thanks for that video/tip regarding the workaround! I made use of that this weekend (just picked up an ILX Friday night).

Oh, and also as a software engineer, I have to say that when you get to see the inner workings of technology, I'm surprised anything works at all...

 

OMG ! Exact samething is happening to me as well with my Iphone 5 (6.0/6.0.1 both have this problem). My friends' look at me as if I am retarded that I can't seem to pick up the phone. The only way so far that i discover was to click transfer twice. To be honest... It is REALLY frustrating.

 

It is extremely frustrating. At least Acura is aware of the problem and according to the response Colin and I got, they are communicating with Apple and working on a fix.

 

Looks like the Handsfreelink site has officially declared the iPhone 5 as not compatible with the ILX. The following is on the comments section of the page for the iPhone5.

Comments: Due to the phone software, incoming calls will not be received at random occurances on the Hands-Free system. We have communicated these issues to the device manufacturer. Please check back for updates.

 

This is most unfortunate. It makes me wonder, what is different with iOS6 on an iPhone 5 versus iOS6 on an iPhone 4S? I guess in an "ass backwards way" I am happy that AT&T's upgrade cycle kept me in my 4S for now.

 

Anyone else have the problem where you receive a text and when you reply using the preselected messages, you send the message that you just received?

 

I haven't ever tried the text message feature because nobody in the company has a BlackBerry.

 

I guess being old school with the cell is not bad for this old man. My cell doesn't even have blue tooth. I have thought occasionaly about up grading my cell but I just don't use it enough to make it worth while and with the issues that some have with the different phones I guess I will just stick with my older Nokia.

 

I'm using the Droid DNA and text messages are coming in just fine. As an aside, it's a great phone *BUT* there is no micro-SD slot, something I just assumed would be there since every other Droid made has had one so if you are going to use your phone for a lot of music or video, you might want to choose another model.

 

I can confirm that with the iPhone 5 and iOS 6.1 beta 3, the only features that do not function are:

Data Connection
Send Message

IE: The same support level as found with previous versions of the iPhone. So, apparently Apple has made some changes for the good. iOS 6.1 is rumored to be released early in the new year.

 

I have an IPhone 4s with the latest IOS and so far no problems. Except that the auto reply function doesn't work. I was told by the dealer that the SMS function only works with blackberries, but apparently that's not true. Also the turn by turn directions from my phone are only heard when I'm listening to music from my phone, but not in XM

 

Just curious if anyone has an iPhone 4S with the latest iOS software and has tried to use the SMS reply feature? There's a thread on the RDX forum where people are saying that they can now use the SMS reply feature with iOS 6.1. I've had no such luck tonight though with my ILX (non nav)!

 

I updated my iPhone 5 to iOS 6.1 the other day and now I can receive incoming calls via Handsfree Link in my 2.4 ILX. I was not able to do so before. I could call out with no problem, and still can.

The SMS function still doesn't work.

 

Hello,
I own an ILX premium level but a loaner car with the technology package and I was able to receive and read text messages with my iphone 4. However, it doesnt work with my car. Did anyone else have the same problem?

 

I have the hybrid tech and my experience has been that, we can receive texts and have them read to us when in drive, but we cannot respond. While the car is in park, the text body of the message will appear on the screen.

 

Wow...how did you get that to work? I have the iPhone 4S and the text definitely doesn't work. It also mutes my text message tone when incoming messages come in so the only I know if I've gotten messages is to check at a red light or feel the vibration in my pocket for incoming text. What iOS version are you using and what settings did you use?

 

I have an iPhone 5 running IOS 6.1.3.

I think to turn on the notification you need to turn it on in your phone.

In your phone Go to Settings -> Bluetooth -> Hit the arrow next to "HansFreeLink" -> Show Notifications -> On

Hope that helps

 

That did the trick. Thanks!

 

It's a cool feature, but sometimes it is laughable to hear the car speak out a text message.

I have gotten really frustrated with all of the restrictions put in place while the car is driving.

 

The bluetooth on my car has been really wonky, my phone is listed as a long code and the phone is always asking for permission to link to the car...it's weird. Also, I dont know if it's my phone or the car, but I get a terrible crackling sound when I hear things through the speakers.

 

Thank you!!! I didn't know such a menu existed! This type of information should go on the hfl site!
After a month of driving the car, I get a cool new feature