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Acura's Response to Excessive Oil Consumption

 
Old 01-29-2019, 06:01 PM
  #441  
SleeperTL
 
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Thanks TLguy2013 for the info! I'm keeping a picture of the letter on my phone just in case .

The dealership managing the oil consumption test is the original selling dealership for the vehicle so i'll get the ISD next time i'm there. They've been pretty helpful so far and i've done all the things you've mentioned... especially checking the level after the initial change to ensure it isn't overfilled. Will do the same after each top up. Not crazy about having to crack the engine open to replace the oil rings as the car runs fine otherwise but on the other hand it may just be a matter of time before one too many low oil levels damages something. Would love to hear from anyone who had the oil rings replaced and if the car performed differently afterwards (better/worse) or if they had anything else done (all rings?) while it was open.

Regards,
LC
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Old 02-11-2019, 12:09 AM
  #442  
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Update-1: Checked the dipstick last Friday morning and oil level was just above the minimum level line, oil life @ 80% and approx 2,000 kms (50/50 hwy/city) from the change. Dropped by the dealership for the first of three checks and oil top ups - they added 0.8L of oil to bring it up to the max level line. Previous monitoring showed that most of the excess oil consumption occurred during city driving. Hwy driving didn't seem to have as large an impact.

LC
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Old 02-13-2019, 01:25 PM
  #443  
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Has anyone in the US received a letter from Acura? I don't want to go into the dealership for this issue without a letter since the warranty is for 6 months from receipt of the letter.
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Old 02-16-2019, 07:56 PM
  #444  
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Just received my letter today stating the warranty has n
been extended to 8/125k. Going to dealership on Monday.
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Old 02-16-2019, 11:34 PM
  #445  
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Just took my car in for the second oil check. Dealership confirmed it is burning oil and have ordered the parts which are on backorder. It will be a month or two for them to come in. It was burning at least 1L every 3000 km. Or so. Seems to burn more oil at a faster rate the further I was from the initial oil change.
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Old 02-16-2019, 11:37 PM
  #446  
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Well I'm sure that will be my same fate. I did a consumption test a fee months back and it was confirmed as eell. Good to know Acura will fix it now FOC ....no money out of my pocket according to the notice.
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Old Yesterday, 01:44 PM
  #447  
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It's good to hear Acura is working to look after this issue for people. It's unfortunate that we have to deal with the issue at all, but at least it's looked after under the warranty extension. Thanks to those that keep us up to date on where things stand - for the benefit of other owners.

One question though - are you finding the Acura service dept. co-operative? Or, are they still resisting and stalling like they were before the warranty was extended?
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Old Yesterday, 01:55 PM
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They are cooperating this far. First step in the process is for them to do an oil consumption test to prove that it is burning more than normal...although it shouldn't be burning any at all. After that if there is proof of it burning in excess....they will do what's necessary to fix the problem.
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