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My XBOX 360 died died died

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Old 02-06-2007, 09:58 AM
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My XBOX 360 died died died

So I'm playing rainbow with a bunch of idiots online. You know the type, not taking the game serious and running around like morons talking about stupid shit.

I'm bitching the entire time telling them to stfu and play and because the game is becomming very choppy. Of course I think its lag and not my xbox dying.

Anyway, it finally freezes. I power cycle it and get the red-semi-circle of death. I google the problem and see that it means hardware death. Microsoft is going to fix it for free. Total turn around time of 10 business days.

How will I spend my free time for the next two weeks?!?!!?!?!?!??!!!
Old 02-06-2007, 10:04 AM
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Buy a new one from Best Buy or some other store and return the broken one. This will only work if you have the box of the original 360 b/c the serial on the console and box have to match.
Old 02-06-2007, 10:05 AM
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Well that sucks. when was it manufactured, was it one of the very first ones out? I currently have a 360 that was bought in November it's working well, my brother and I share it, but come summer. I'll be buying the updated 360 with digital outputs (HDMI).
Old 02-06-2007, 10:07 AM
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Originally Posted by juniorbean
Buy a new one from Best Buy or some other store and return the broken one. This will only work if you have the box of the original 360 b/c the serial on the console and box have to match.
Does Best Buy or Circuit city take back open items? I thought for console, computers...you can't.
Old 02-06-2007, 10:10 AM
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i guess more AZ posting time
Old 02-06-2007, 10:33 AM
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Originally Posted by ludachrisvt
How will I spend my free time for the next two weeks?!?!!?!?!?!??!!!
Porn?
Old 02-06-2007, 10:35 AM
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Originally Posted by llJrockll
Well that sucks. when was it manufactured, was it one of the very first ones out? I currently have a 360 that was bought in November it's working well, my brother and I share it, but come summer. I'll be buying the updated 360 with digital outputs (HDMI).


I have my eye on that as well... however, even though there are reports and rumors circling the web, Microsoft is still denying this is being released this year.




Originally Posted by llJrockll
Does Best Buy or Circuit city take back open items? I thought for
console, computers...you can't.
All you need to swap out is the console itself.. so if you take out the new console, then put the defective one plus all of the other components still wrapped into the old box, it will look like it was never used.

I happen to have a Best Buy receipt in front of me, and only opened video games are listed under exceptions... and they will be exchanged for the same game. Everything else can be returned... although Consoles may fall under the 14-day policy and not the 30-day policy... so if you do it... do it within a few days.
Old 02-06-2007, 10:42 AM
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Microsoft is supposed to fix the issue. I have the old box. If its still fucked I'll spring for the new one!
Old 02-06-2007, 10:43 AM
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Originally Posted by joerockt
Porn?
I already do that too much
Old 02-06-2007, 11:21 AM
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same thing happened to me the other day, i unplugged evrything, smacked the case a bit (literally), and reconnected... worked like a charm.
Old 02-06-2007, 11:50 AM
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MOH3 crashes my box worse than windows 98.

I guess the disk could be bad, but try taking back unwrapped software you got for Christmas with no receipt
Old 02-06-2007, 12:37 PM
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my system has been freezing alot. Not freezing, but every game i put in at some point becomes "unreadable"
Old 02-06-2007, 01:54 PM
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Originally Posted by juniorbean
Buy a new one from Best Buy or some other store and return the broken one. This will only work if you have the box of the original 360 b/c the serial on the console and box have to match.
Isnt that Fraud?

I was going to do the same thing with my ipod, but got yelled at for fraud....
Old 02-06-2007, 02:10 PM
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Originally Posted by SwervinCL
Isnt that Fraud?

Doesn't sound very legal or moral.

And why go through all that trouble when they are so cheap on ebay
Old 02-06-2007, 02:42 PM
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Get some air and wait 2 weeks....And yes, returning a broken one is not nice and with serial numbers pretty easily tracable...
Old 02-07-2007, 05:36 PM
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I had the same problem, called the xbox support # and they had an automated line that tried to walk me thru some stuff that I could do to hopely reset it. when it didn't work I got transferred to a rep. she sent me a box and it took about 2.5 weeks.

I had a problem with the original xbox. Bought a new from Wal Mart, swapped the serial # stickers on the consoles and returned it. The lady didnt even ask why I returned it, she just scanned the serial # and gave me my money back but on the 1st system there was a hole in the box that they scanned the serial # right off the console
Old 02-08-2007, 09:04 PM
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Mine died last week too, it sucks. They want 140 to fix it and I don't care enough about it to do it. I returned my PS3 this week at walmart so I don't want them to get scared if I buy a 360 and return it right away. It doesn't help to know some of my friends parents work there.
Old 02-10-2007, 10:03 PM
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My 360 freezes up at least once an hour and it's very annoying. I guess I'll call MS.
Old 02-10-2007, 11:34 PM
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bestbuy has a stocking fee. walmart doesn't
Old 02-11-2007, 04:45 PM
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wii
Old 02-12-2007, 10:26 AM
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Originally Posted by SwervinCL
Isnt that Fraud?

I was going to do the same thing with my ipod, but got yelled at for fraud....
It's not exactly the right thing to do... but technically you're not doing anything illegal as long as the serials matchup on the box and the console..

I know I personally would rather have a newer X360 then to have the broken one fixed. I've read about people having them fixed multiple times. So why bother with that? Just get a new one and take the defective one out of your hands in one shot. It's not something I would do more then once and probably would give MS a shot to fix it the first time... but not something I would completely rule out if you keep getting screwed with a broken machine.



Originally Posted by mr5parkle
bestbuy has a stocking fee. walmart doesn't


I have a BestBuy receipt right in front of me... the policy mentions nothing about a restocking fee except on laptops, projectors, camcorders, digital cameras, radar detectors, GPS/Navigation systems, and in-car video systems. It also says if they are defective, then there is no restocking fee.

So aside from the fact that it doesn't even mention video games or game systems, if it's a defective return, there's no fee regardless...

.

Last edited by juniorbean; 02-12-2007 at 10:34 AM.
Old 02-12-2007, 10:31 AM
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Originally Posted by Silver™
Doesn't sound very legal or moral.

And why go through all that trouble when they are so cheap on ebay
Why should be be forced to buy a second console b/c Microsoft can't make a working system?
Old 02-12-2007, 10:32 AM
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Originally Posted by juniorbean
technically you're not doing anything illegal.
actually, i'd wager it's definitely illegal.
Old 02-12-2007, 10:37 AM
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Originally Posted by Astroboy
actually, i'd wager it's definitely illegal.
Not sure I'd say definitely. You're a buying an XBOX360, then returning a defective XBOX360. It's not the same exact one, but it's the same product as indicated on the receipt and contains everything it should. It's not like you're putting a gutted system filled with paperweights to scam the store or anything. You're returning an intact system with all accessories... just not the same exact system. And you're returning it as defective, so they will not resell it to someone else. So while it may be deceptive and possibly immoral, I don't think it is illegal.
Old 02-12-2007, 12:16 PM
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Originally Posted by juniorbean
Why should be be forced to buy a second console b/c Microsoft can't make a working system?

Let me say, that I am not taking the moral high ground here since I did the same thing once before with a PS1. But I was 19, broke, and dumb.

That being said, would you apply your logic to anything else you buy?

Stores have a stated return policy, if you return a different item than you bought you are committing fraud.
Old 02-12-2007, 01:12 PM
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Originally Posted by Silver™
Let me say, that I am not taking the moral high ground here since I did the same thing once before with a PS1. But I was 19, broke, and dumb.

That being said, would you apply your logic to anything else you buy?

Stores have a stated return policy, if you return a different item than you bought you are committing fraud.
It has been done by many, many others, including myself, at several different stores regarding a variety of products (though never a big ticket item like this... well, except for once, but it wasn't defective).

In fact, a couple of times I have purchased a game on eBay (go figure ) but it was scratched or didn't play for some reason, and I have gone to the local GameStop, explained that to them and asked if I could swap it out for a new and working one, and they have done it. They typically open the new one so it can't be returned as new... but they have done that for me. Best Buy did it for me once as well... and on a game that I scratched b/c I moved the system, but did not buy from them.

So if stores are willing to do that when they KNOW the item was not purchased from their store, then buying an item and returning the same exact item containing all of the correct parts (except the defective console) in a box where the console and box serial numbers match cannot be illegal.

Immoral? Yes, but that's subjective. Illegal, I'm leaning towards no.

.

Last edited by juniorbean; 02-12-2007 at 01:15 PM.
Old 02-12-2007, 01:13 PM
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Of course all of this is moot since I believe luda is having MS repair his system.
Old 02-12-2007, 01:56 PM
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Originally Posted by juniorbean
It has been done by many, many others, including myself, at several different stores regarding a variety of products (though never a big ticket item like this... well, except for once, but it wasn't defective).

In fact, a couple of times I have purchased a game on eBay (go figure ) but it was scratched or didn't play for some reason, and I have gone to the local GameStop, explained that to them and asked if I could swap it out for a new and working one, and they have done it. They typically open the new one so it can't be returned as new... but they have done that for me. Best Buy did it for me once as well... and on a game that I scratched b/c I moved the system, but did not buy from them.

So if stores are willing to do that when they KNOW the item was not purchased from their store, then buying an item and returning the same exact item containing all of the correct parts (except the defective console) in a box where the console and box serial numbers match cannot be illegal.

Immoral? Yes, but that's subjective. Illegal, I'm leaning towards no.

.


To each his own.

But you are a fairly rich guy, I don't know why you would need to repeatedly take advantage of the system.

If I broke/scratched something, why should I take advantage of a store and make them take a hit for my mistake?

Even though stores may sometimes be lenient on their polices, I don't think you need to continually take advantage of it, just suck it up
Old 02-12-2007, 02:00 PM
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good grief Jr, listen to yourself.

it's fraud no matter how you look at it. I can't beleive you, the new small business owner can't see this for what it is
Old 02-12-2007, 02:28 PM
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Originally Posted by Silver™
To each his own.

But you are a fairly rich guy, I don't know why you would need to repeatedly take advantage of the system.

If I broke/scratched something, why should I take advantage of a store and make them take a hit for my mistake?

Even though stores may sometimes be lenient on their polices, I don't think you need to continually take advantage of it, just suck it up


I've had them say no also and had to re-purchase games. I'm a good customer at GameStop and Best Buy and have spent quite a bit of money at each locale, especially Best Buy. So, because of that, they go out of their way for me... and that kind of service is why I keep going back and spending money there. When they say I cannot return something... I just repurchase it if I really still want it. Not seeing the big deal here...
Old 02-12-2007, 02:40 PM
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Originally Posted by Astroboy
good grief Jr, listen to yourself.

it's fraud no matter how you look at it. I can't beleive you, the new small business owner can't see this for what it is
As mentioned above, I'm not seeing the big deal. I've never done it on a level like this... I only posted the suggestion as a possibility. I used to work retail at Babbage's many, many years ago... well before it became GameStop, and people did this all of the time. But, they had their receipt, and the item they were returning was the item listed on the receipt, so we had no way to prove they swapped out a defective one to get around the return policies and we had to do the transaction.

I can see both sides of things as well. From the consumer standpoint they don't feel like they should be hassled, so they do this to take the easy way out, but from the reseller standpoint, they are accepting defective merchandise that technically they should not be responsible for.

So my only point in continuing to reply was just to say that I do not think it's illegal. I wouldn't do it, I'm not recommending it be done, but just saying that people do it and I'm not sure that it is illegal. Even if it is it is very difficult to prove. That's all. When my 360 breaks (b/c I'm sure it will), I will do the same thing luda is and have MS fix it through the channels that they offer.
Old 02-12-2007, 03:05 PM
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Originally Posted by juniorbean


I've had them say no also and had to re-purchase games. I'm a good customer at GameStop and Best Buy and have spent quite a bit of money at each locale, especially Best Buy. So, because of that, they go out of their way for me... and that kind of service is why I keep going back and spending money there. When they say I cannot return something... I just repurchase it if I really still want it. Not seeing the big deal here...

So when you go to Best Buy or GameStop, you then make them aware that you purchased it from somewhere else and/or damaged it yourself and/or are outside of their normal return policy? Because if they then knowingly take it back since you are such a good customer that is one thing, but if you (as you seem to have implied) do not make them aware that is shady.
Old 02-12-2007, 03:07 PM
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Originally Posted by Silver™
So when you go to Best Buy or GameStop, you then make them aware that you purchased it from somewhere else and/or damaged it yourself and/or are outside of their normal return policy? Because if they then knowingly take it back since you are such a good customer that is one thing, but if you (as you seem to have implied) do not make them aware that is shady.


Originally Posted by juniorbean
In fact, a couple of times I have purchased a game on eBay (go figure ) but it was scratched or didn't play for some reason, and I have gone to the local GameStop, explained that to them and asked if I could swap it out for a new and working one, and they have done it. They typically open the new one so it can't be returned as new... but they have done that for me. Best Buy did it for me once as well... and on a game that I scratched b/c I moved the system, but did not buy from them.
Old 02-12-2007, 03:14 PM
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Originally Posted by juniorbean


You weren't clear on what you said to them, but hey, if they knowingly agree to take a hit, that is there problem.
Old 02-12-2007, 03:24 PM
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Originally Posted by Silver™
You weren't clear on what you said to them, but hey, if they knowingly agree to take a hit, that is there problem.
Yeah. When I said "I explained that to them" I meant that I explained it was purchased off of eBay and had a problem and they agreed to swap it out for me anyway.

So yeah, it's their problem... although all they do is return it to the distributor and get credit for it... so it really doesn't hurt them in any way, and they can look like the good guy by taking care of me.
Old 02-12-2007, 03:34 PM
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Originally Posted by juniorbean
Yeah. When I said "I explained that to them" I meant that I explained it was purchased off of eBay and had a problem and they agreed to swap it out for me anyway.

So yeah, it's their problem... although all they do is return it to the distributor and get credit for it... so it really doesn't hurt them in any way, and they can look like the good guy by taking care of me.

That and your initial post made it confusing...

https://acurazine.com/forums/showpos...32&postcount=2

But hey, next time my daughter scratches one of my games, I'll send it to you so you can work your magic
Old 02-12-2007, 04:22 PM
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^ hehe. I'll see what I can do
Old 02-12-2007, 06:08 PM
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Originally Posted by Silver™
That and your initial post made it confusing...

https://acurazine.com/forums/showpos...32&postcount=2

But hey, next time my daughter scratches one of my games, I'll send it to you so you can work your magic
Nah, Just go rent the game from your friendly neighborhood video game rental place and return it with the scratched one.... Not that I have ever done that before, but just a suggestion...
Old 02-12-2007, 06:13 PM
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Junior, i'd do what you are suggesting
Old 02-12-2007, 07:03 PM
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Originally Posted by juniorbean
As mentioned above, I'm not seeing the big deal. I've never done it on a level like this... I only posted the suggestion as a possibility. I used to work retail at Babbage's many, many years ago... well before it became GameStop, and people did this all of the time. But, they had their receipt, and the item they were returning was the item listed on the receipt, so we had no way to prove they swapped out a defective one to get around the return policies and we had to do the transaction.

I can see both sides of things as well. From the consumer standpoint they don't feel like they should be hassled, so they do this to take the easy way out, but from the reseller standpoint, they are accepting defective merchandise that technically they should not be responsible for.

So my only point in continuing to reply was just to say that I do not think it's illegal. I wouldn't do it, I'm not recommending it be done, but just saying that people do it and I'm not sure that it is illegal. Even if it is it is very difficult to prove. That's all. When my 360 breaks (b/c I'm sure it will), I will do the same thing luda is and have MS fix it through the channels that they offer.
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