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Consoles, Computers, Mobile: Technical Support Thread

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Old 05-21-2013, 11:36 PM
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Consoles, Computers, Mobile: Technical Support Thread

I was playing a computer game, and it froze. I reset the computer and then the driver for the video card says "This device cannot start. (Code 10) Click Troubleshoot to start the troubleshooter for this device." under the device manager - display adaptors.

I have an NVIDIA GE Force 8800GT. It's at least 4 years old I believe.

I uninstalled and reinstalled the driver. When I rebooted, the PC detected the video card, but still the same error, even with the latest drivers installed.

I have tried windows rollback and that didn't work either.

Any more ideas?? Is it possible that the driver got old and simply crapped out? If that is the case, what is a decent upgrade without spending more than $100 or $150?

thanks.
Old 05-22-2013, 12:16 AM
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on the windows start up screen, instead of an all black screen with the windows logo, there are light blue dots all over the screen...leads me to believe the video card is busted.
Old 05-22-2013, 04:46 AM
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Sounds like a bad card. Try booting into safe mode, remove all the card drivers there and then try to reinstall it.
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Old 05-22-2013, 02:58 PM
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bought a new card, radeon. installed it and the screen was black. wtf?? i don't know much about hardware and i thought you can just plug it in and install the drivers and it will work. so frustrated right now. i disabled the "broken" video card and had to plug it back in so i at least have a computer to work on.
Old 05-22-2013, 03:01 PM
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what card did you buy?
Old 05-22-2013, 03:07 PM
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Originally Posted by Rounder
bought a new card, radeon. installed it and the screen was black. wtf?? i don't know much about hardware and i thought you can just plug it in and install the drivers and it will work. so frustrated right now. i disabled the "broken" video card and had to plug it back in so i at least have a computer to work on.
You should be able to plug it in and boot up, windows should see it and start installing stuff.
Old 05-22-2013, 03:15 PM
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What card did you buy? You don't even get BIOS posting? Make sure it is installed right, make sure you have enough power running for it, make sure your cables are connected right and monitor is on, lol
Old 05-22-2013, 04:01 PM
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no it is a completely black screen cant get to BIOS. i installed it correctly. there is no power plug for it like the Nvidia. (6 hole plug) Radeon HD 6450 i bought.
Old 05-23-2013, 02:19 AM
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Something is not connected.
Old 05-23-2013, 03:00 PM
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probably my brain i returned it to the store and will be buying a better one off newegg.
Old 06-03-2013, 10:46 PM
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PC graphics super laggy...

Installed a new video card (Radeon). Deleted all the NVidia drivers and now my computer is super laggy typing and loading graphics. I'm worried I deleted some NVidia program that I needed, under the add/delete programs in the control panel and that's whats causing the problem. Dell XPS 630i, Win XP. Any ideas would be helpful.
Old 06-03-2013, 11:40 PM
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Sorry to hear that. Usually downloading and installing the latest driver from the website takes care of this kind of thing. If that doesn't work, you can consider restoring Windows to a previous state before you made those changes, if that option is available to you.

Let us know how it goes.
Old 06-04-2013, 12:13 AM
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ran my antivirus and malwarebyes so it's not a malware problem. i tried system restore and it did not work/could not restore to a previous point.... I have the newest drivers for the Radeon but I do not know what the NVidia program was I deleted off the program list and whatever it was, messed my computer up. I tried to download the original nvidia motherboard drivers but that did nothing.
Old 06-04-2013, 01:00 AM
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That wouldnt cause the slowness. Make sure the card is in correctly, boot to safe mode to see if its still slow. Disable the on-board graphics if needed in BIOS.
Old 06-04-2013, 01:24 AM
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And make sure the fan on the card is working. Be sure if it has an external power source, it is connected.
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Old 06-04-2013, 10:36 AM
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speaking of power, how much power does the card require? Keep in mind, what it says on the box for minimum is probably not going to be enough.

Have you looked to see if the card is supported by XP?
Old 06-04-2013, 10:36 AM
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couldn't find the onboard graphics in BIOS. i looked at the device manager and there is a yellow "?" next to "non plug and play drivers" ... "NVR0FLASHDev" would this have anything to do with it?

I have the latest drivers installed from the AMD website.
Old 06-04-2013, 10:38 AM
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requires 450 W and apparently my PC has 750 W according to specs
Old 06-04-2013, 10:45 AM
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try something like drivermax
Old 06-04-2013, 10:52 AM
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What Radeon card you have? Is there external power connected to it? Windows XP? Really?

Give me the Radeon model...
Old 06-04-2013, 11:02 AM
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no external power and no power cord plug in slot. it is a HD 6670. maybe i just need a new computer at this point. XP is done as of april 2014.
Old 06-04-2013, 11:20 AM
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The only thing it can be are bad AMD drivers for Win XP... I'd clean nstall Windows 7 just to have full benefits of better DirectX and faster processing. Did you install the latest AMD Catalyst drivers? if yes, see if you can find old drivers for your card from 2011. Something is not compatible :/ Safe mode the card works well?
Old 06-04-2013, 11:44 AM
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interesting. i just uninstalled the radeon drivers and the browser speed picked up. i will reinstall from the disc and see what happens.
Old 06-04-2013, 11:48 AM
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It can definitely be a driver issue - if you are saying when you are running the computer WITHOUT any video drivers installed, its running OK, then the latest drivers may just have an issue with your computer. See if you can locate an older (maybe 2 or 3 releases older) version of the driver and try installing that.
Old 06-04-2013, 02:59 PM
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When I installed a video card in my XP, it barely ran, till I read that I should try different versions of drivers. The newest drivers ended up not being compatible, and a rather old set worked just fine. Oddly enough this video card is the only reason I cant go windows 7, since it wouldnt support it.
Old 06-06-2013, 12:39 AM
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Want the quick fix?

Boot into safe mode and DELETE THE PCI BUS and restart machine

voilla
Old 06-06-2013, 12:44 AM
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Back in the day, I had to use a Nvidia driver removal tool from Nvidia. Google will take you to what I'm talking about, might be worth a try.
Old 06-15-2013, 01:20 PM
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Exclamation Harddrive space hiberfil.sys

I guess this is the best place for this thread.

so in my build I have two SSD 100GB on with windows 7 and one with XP.

I have been scratching my head over what happened to all my harddrive space since the only thing on each drive is pretty much the OS and that is it. (I have a 3TB network drive for storage) what was really bugging me is the windows 7 drive had a lot more space free when looking at it in XP

so after getting treesize to take a more indept look I found a file called hiberfil.sys not in any folder. researching this file it is system reserved space for the purpose of hibernating the computer and proportionate to RAM size. on my sys that is 64GB but that means 64GB of space I will never use (I don't hibernate)

using the steps on this site http://www.howtogeek.com/howto/15140...o-i-delete-it/

I disable the hibernate function which auto deletes the file

I went from having 9.6 gb free to 57.5gb of free space in less than a min. and later I will do it for the xp side of the house.
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Old 06-15-2013, 01:40 PM
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ok I just restarted my computer in XP and then 7 both had updates but now I can confirm doing this doesn't mess anything up critically

oh and correction 2 90GB SSDs but who is counting... oh wait I was

and if anyone can tell me why my XP drive looks almost full in 7 and plenty of space in XP let me know

Last edited by RJANACONDA; 06-15-2013 at 01:42 PM.
Old 06-15-2013, 03:00 PM
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Okay...created a single thread for tech-support questions!
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Old 06-15-2013, 06:21 PM
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Originally Posted by RJANACONDA
ok I just restarted my computer in XP and then 7 both had updates but now I can confirm doing this doesn't mess anything up critically

oh and correction 2 90GB SSDs but who is counting... oh wait I was

and if anyone can tell me why my XP drive looks almost full in 7 and plenty of space in XP let me know
Sounds like when it boots into Windows 7 its using the drive more than in XP. Page file?
Old 06-16-2013, 04:12 AM
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That file is only in 7. Its works with hibernation, and if you dont use it you dont need it. You need to run the dos command or it comes back.
Old 06-17-2013, 11:09 AM
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Originally Posted by Ken1997TL
Sounds like when it boots into Windows 7 its using the drive more than in XP. Page file?

yup pagefile on that drive is 64GB when in 7 when I boot in xp its only 1.5GB

I want to delete it completely but the file is always in use even though I disabled the hibernation

edit: got it! damn auto virtual memory settings

Last edited by RJANACONDA; 06-17-2013 at 11:18 AM.
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