Honda/Acura Customer Email List Compromised?
12-23-2010, 08:29 PM
#1
Torch & Pitchfork Posse
Thread Starter
Honda/Acura Customer Email List Compromised?
I just recieved an email from American Honda...
Dear Customer,
American Honda Motor Co., Inc. recently became aware of unauthorized access to an email list used by a vendor to create a welcome email to customers who have an Owner Link or My Acura vehicle account. The data that was obtained included your email address, your name, Vehicle Identification Number (VIN) and User ID. Your password was not included and no other sensitive information was contained in that list.
We apologize for any inconvenience this may cause. As a company, we believe that all customer relationships must be built on trust. That is why we believe it is important to inform you of this incident. You may be aware of attacks on email marketing systems, therefore we want to assure you that we take the safeguarding of your information seriously and that the appropriate authorities have been contacted regarding this incident. Additionally, we have taken steps to minimize this type of exposure in the future.
As a Company, we encourage you to continue to be aware of the increasingly common email scams that may use your email address to contact you and ask for personal or sensitive information -- Be cautious when opening links or attachments from unsolicited third parties. Also, know that American Honda Motor Co., Inc. will not send you emails asking for your credit card number, social security number or other personal information. If ever asked for this information, you can be confident it is not from us.
Again, let us reassure you that we are taking necessary steps to safeguard your personal information.
If you would like further information on this topic please visit honda.com/info/b
Thank you.
American Honda Motor Co., Inc.
Dear Customer,
American Honda Motor Co., Inc. recently became aware of unauthorized access to an email list used by a vendor to create a welcome email to customers who have an Owner Link or My Acura vehicle account. The data that was obtained included your email address, your name, Vehicle Identification Number (VIN) and User ID. Your password was not included and no other sensitive information was contained in that list.
We apologize for any inconvenience this may cause. As a company, we believe that all customer relationships must be built on trust. That is why we believe it is important to inform you of this incident. You may be aware of attacks on email marketing systems, therefore we want to assure you that we take the safeguarding of your information seriously and that the appropriate authorities have been contacted regarding this incident. Additionally, we have taken steps to minimize this type of exposure in the future.
As a Company, we encourage you to continue to be aware of the increasingly common email scams that may use your email address to contact you and ask for personal or sensitive information -- Be cautious when opening links or attachments from unsolicited third parties. Also, know that American Honda Motor Co., Inc. will not send you emails asking for your credit card number, social security number or other personal information. If ever asked for this information, you can be confident it is not from us.
Again, let us reassure you that we are taking necessary steps to safeguard your personal information.
If you would like further information on this topic please visit honda.com/info/b
Thank you.
American Honda Motor Co., Inc.
12-23-2010, 09:49 PM
#2
Back From The dead
I just got the same, but it doesnt seem like a major issue
12-24-2010, 09:55 AM
#6
Senior Moderator
Good on Honda/Acura for notifying us ASAP.
12-28-2010, 01:25 PM
#7
AZ Community Team
Join Date: May 2007
Location: N35°03'16.75", W 080°51'0.9"
Posts: 32,488
Received 7,771 Likes
on
4,342 Posts
Honda/Acura Customer Email List Compromised? (Merged)
Or is this a scam email? Recieved a couple days ago:
Seems legit - it's not asking for any reply or info. Anyone else get this email?
(Searched and didn't see anything. Link me if I missed an existing thread.)
Dear Customer,
American Honda Motor Co., Inc. recently became aware of unauthorized access to an email list used by a vendor of customers who receive special offers and newsletters from Acura. We want to assure you that the only information that was obtained was your email address.
We apologize for any inconvenience this may cause. As a company, we believe that all customer relationships must be built on trust. That is why we believe it is important to inform you of this incident. You may be aware of attacks on email marketing systems, therefore we want to assure you that we take the safeguarding of your information seriously and that the appropriate authorities have been contacted regarding this incident. Additionally, we have taken steps to minimize this type of exposure in the future.
As a company, we encourage you to continue to be aware of the increasingly common email scams that may use your email address to contact you and ask for personal or sensitive information. -- Be cautious when opening links or attachments from unsolicited third parties. Also know that American Honda Motor Co. Inc. will not send you emails asking for your credit card number, social security number or other personal information. If ever asked for this information, you can be confident it is not from us.
Again, let us reassure you that we are taking necessary steps to safeguard your personal information.
Thank you.
American Honda Motor Co., Inc.
Please do not reply to this email.
See our Privacy Policy.
©2010 American Honda Motor Co., Inc., 1919 Torrance Blvd., Torrance, CA 90501.
American Honda Motor Co., Inc. recently became aware of unauthorized access to an email list used by a vendor of customers who receive special offers and newsletters from Acura. We want to assure you that the only information that was obtained was your email address.
We apologize for any inconvenience this may cause. As a company, we believe that all customer relationships must be built on trust. That is why we believe it is important to inform you of this incident. You may be aware of attacks on email marketing systems, therefore we want to assure you that we take the safeguarding of your information seriously and that the appropriate authorities have been contacted regarding this incident. Additionally, we have taken steps to minimize this type of exposure in the future.
As a company, we encourage you to continue to be aware of the increasingly common email scams that may use your email address to contact you and ask for personal or sensitive information. -- Be cautious when opening links or attachments from unsolicited third parties. Also know that American Honda Motor Co. Inc. will not send you emails asking for your credit card number, social security number or other personal information. If ever asked for this information, you can be confident it is not from us.
Again, let us reassure you that we are taking necessary steps to safeguard your personal information.
Thank you.
American Honda Motor Co., Inc.
Please do not reply to this email.
See our Privacy Policy.
©2010 American Honda Motor Co., Inc., 1919 Torrance Blvd., Torrance, CA 90501.
Seems legit - it's not asking for any reply or info. Anyone else get this email?
(Searched and didn't see anything. Link me if I missed an existing thread.)
Trending Topics
12-28-2010, 02:03 PM
#8
Not Registered
http://s1.securityweek.com/american-...ns-data-breach
American Honda Motor Co. Warns of Data Breach
The American Honda Motor Co., has alerted Acura and Honda Customers that have established an online account for features such as Honda Financial Services or Acura Financial Services, of a recent data breach. Additionally, people who provided information to an authorized dealer during a vehicle transaction or Requested more information through an American Honda Motor Co., Inc. web site likely had information compromised.
The breach was a result of unauthorized access to an email list used by a vendor that the company uses to send emails to customers. The company said that no financial information was compromised, and that based on the information that was accessed, it would be difficult for identities to be stolen. The company has notified law enforcement and has initiated a investigation.
It was not clear, and the company did not mention, if the breach was connected to a similar breach that McDonalds recently experienced through third party email provider Silverpop Systems. Walgreens also recently experienced a data breach related to its email marketing services.
The following email was sent to disclose the breach to customers:
Dear Customer,
American Honda Motor Co., Inc. recently became aware of unauthorized access to an email list used by a vendor to create a welcome email to customers who have an Owner Link or My Acura vehicle account. The data that was obtained included your email address, your name, Vehicle Identification Number (VIN) and User ID. Your password was not included and no other sensitive information was contained in that list.
We apologize for any inconvenience this may cause. As a company, we believe that all customer relationships must be built on trust. That is why we believe it is important to inform you of this incident. You may be aware of attacks on email marketing systems, therefore we want to assure you that we take the safeguarding of your information seriously and that the appropriate authorities have been contacted regarding this incident. Additionally, we have taken steps to minimize this type of exposure in the future.
As a Company, we encourage you to continue to be aware of the increasingly common email scams that may use your email address to contact you and ask for personal or sensitive information -- Be cautious when opening links or attachments from unsolicited third parties. Also, know that American Honda Motor Co., Inc. will not send you emails asking for your credit card number, social security number or other personal information. If ever asked for this information, you can be confident it is not from us.
Again, let us reassure you that we are taking necessary steps to safeguard your personal information.
If you would like further information on this topic please visit honda.com/info/b
Thank you.
American Honda Motor Co., Inc.
American Honda Motor Co. Warns of Data Breach
The American Honda Motor Co., has alerted Acura and Honda Customers that have established an online account for features such as Honda Financial Services or Acura Financial Services, of a recent data breach. Additionally, people who provided information to an authorized dealer during a vehicle transaction or Requested more information through an American Honda Motor Co., Inc. web site likely had information compromised.
The breach was a result of unauthorized access to an email list used by a vendor that the company uses to send emails to customers. The company said that no financial information was compromised, and that based on the information that was accessed, it would be difficult for identities to be stolen. The company has notified law enforcement and has initiated a investigation.
It was not clear, and the company did not mention, if the breach was connected to a similar breach that McDonalds recently experienced through third party email provider Silverpop Systems. Walgreens also recently experienced a data breach related to its email marketing services.
The following email was sent to disclose the breach to customers:
Dear Customer,
American Honda Motor Co., Inc. recently became aware of unauthorized access to an email list used by a vendor to create a welcome email to customers who have an Owner Link or My Acura vehicle account. The data that was obtained included your email address, your name, Vehicle Identification Number (VIN) and User ID. Your password was not included and no other sensitive information was contained in that list.
We apologize for any inconvenience this may cause. As a company, we believe that all customer relationships must be built on trust. That is why we believe it is important to inform you of this incident. You may be aware of attacks on email marketing systems, therefore we want to assure you that we take the safeguarding of your information seriously and that the appropriate authorities have been contacted regarding this incident. Additionally, we have taken steps to minimize this type of exposure in the future.
As a Company, we encourage you to continue to be aware of the increasingly common email scams that may use your email address to contact you and ask for personal or sensitive information -- Be cautious when opening links or attachments from unsolicited third parties. Also, know that American Honda Motor Co., Inc. will not send you emails asking for your credit card number, social security number or other personal information. If ever asked for this information, you can be confident it is not from us.
Again, let us reassure you that we are taking necessary steps to safeguard your personal information.
If you would like further information on this topic please visit honda.com/info/b
Thank you.
American Honda Motor Co., Inc.
12-28-2010, 02:35 PM
#9
AZ Community Team
Join Date: May 2007
Location: N35°03'16.75", W 080°51'0.9"
Posts: 32,488
Received 7,771 Likes
on
4,342 Posts
Well, guess it's not a scam/junk email.
12-28-2010, 02:39 PM
#10
Back From The dead
REPIZZLE....Last edited by NJ SHAWD; 12-28-2010 at 02:43 PM.
12-28-2010, 02:56 PM
#12
AZ Community Team
Join Date: May 2007
Location: N35°03'16.75", W 080°51'0.9"
Posts: 32,488
Received 7,771 Likes
on
4,342 Posts
I claim it's not, strictly, a re-post. The referenced thread is in the wrong sub-forum.
(that's my story and I'm sticking to it)
01-02-2011, 08:02 AM
#14
The Box
Either make an online account or give your service adviser your e-mail address next time you're in for service.
That will get you into their system and you'll probably start receiving quarterly coupons or service reminder coupons, etc.
That will get you into their system and you'll probably start receiving quarterly coupons or service reminder coupons, etc.
01-03-2011, 09:54 AM
#15
I got the "email only" email... my spam is minimal at best still... still kinda messed up since email addresses are windows into your life or business... I do have some friends and associates with computers that have been zombies for months and are having a time fixing it...
01-08-2011, 11:49 AM
#16
אני עומד עם ישראל
Thanks Honda, now I get nothing but credit card offers.
Thread
Thread Starter
Forum
Replies
Last Post
navtool.com
5G TLX Audio, Bluetooth, Electronics & Navigation
31
11-16-2015 08:30 PM
detailersdomain
Wash & Wax
3
10-09-2015 10:13 PM
navtool.com
1G RDX Audio, Bluetooth, Electronics & Navigation
1
09-25-2015 05:15 PM
access, acura, acuracom, company, compromised, email, hack, honda, hondaownershacked, link, list, owner, ownerlink, owners, unauthorized
