Ferman Acura in Tampa, FL.
Ferman Acura in Tampa, FL.
Anyone know how there service dept is. I know back home is Ocala the acura dealer there was really nice, and the one in gainesville sucked.
Since i moved to tampa I dont have much time to go back to Ocala. Since my tranny is acting funny again I was gonna just take it here. Hope they arent dicks here since I am young.
Since i moved to tampa I dont have much time to go back to Ocala. Since my tranny is acting funny again I was gonna just take it here. Hope they arent dicks here since I am young.
They have a great selection of donuts and snacks but that is about it. I bought my TL there and took it there for service a few times and every time I had more problems when I picked up my car then when I dropped it off. I have never had a good or even decent experience with their service department.
I bought my old CL at Crown and tried to buy my TL there but they would not make my deal. But I always had the CL serviced there and never had an issue, They were friendly courteous and never left my car in a shambles after servicing it. I am going to start taking my TL there on it's next service visit because I have given Ferman enough chances.
I bought my old CL at Crown and tried to buy my TL there but they would not make my deal. But I always had the CL serviced there and never had an issue, They were friendly courteous and never left my car in a shambles after servicing it. I am going to start taking my TL there on it's next service visit because I have given Ferman enough chances.
I'm sorry to say, but Ferman Acura on Florida Ave. is a poor excuse for an Acura dealership. If I didn't like Acura cars as much as I do, they would have turned me off of Acura forever. The last time I was there for a simple oil change. About 500 miles later, the engine was sounding like a diesel, and that's when I found they had overfilled it by at least two quarts, and they didn't respond to E-mails about the situation. I don't remember ever getting out of there without a problem. Previously, they replaced a leaky headlight, and left it aimed upwards into oncoming traffic; it took several visits for them to simply aim the headlight anywhere near specifications. I won't waste you time with the other incidences, but I just plan to take it to the Honda delearship for minor work, and maybe I'll try the Clearwater one for anything major.
Such a shame. Coming from Nashville, Gary Force Acura was an example of what all Acura dealerships should be.
Such a shame. Coming from Nashville, Gary Force Acura was an example of what all Acura dealerships should be.
Originally Posted by VX1
I'm sorry to say, but Ferman Acura on Florida Ave. is a poor excuse for an Acura dealership.
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Originally Posted by VX1
I'm sorry to say, but Ferman Acura on Florida Ave. is a poor excuse for an Acura dealership. If I didn't like Acura cars as much as I do, they would have turned me off of Acura forever. The last time I was there for a simple oil change. About 500 miles later, the engine was sounding like a diesel, and that's when I found they had overfilled it by at least two quarts, and they didn't respond to E-mails about the situation. I don't remember ever getting out of there without a problem. Previously, they replaced a leaky headlight, and left it aimed upwards into oncoming traffic; it took several visits for them to simply aim the headlight anywhere near specifications. I won't waste you time with the other incidences, but I just plan to take it to the Honda delearship for minor work, and maybe I'll try the Clearwater one for anything major.
Such a shame. Coming from Nashville, Gary Force Acura was an example of what all Acura dealerships should be.
Such a shame. Coming from Nashville, Gary Force Acura was an example of what all Acura dealerships should be.
fountain acura is the shit. there parts department is great. They always give a loaner if you call. We usally get an 04 TL or older RL. And i stopped by one day on the way to the mall (driving my mom's TL) they treated me pretty cool, but the only i bought was an oil filter.
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