dnd2984

iTrader: (6)

Anyone know how there service dept is. I know back home is Ocala the acura dealer there was really nice, and the one in gainesville sucked.

Since i moved to tampa I dont have much time to go back to Ocala. Since my tranny is acting funny again I was gonna just take it here. Hope they arent dicks here since I am young.

JJ4Short

They were kinda dickish to me and service varys. They had my car for a fucking month to replace my stolen headlights but only one day for my tranny

1killercls

Crown Acura in Clearwater ownz. never any problems.

frenchcu

They have a great selection of donuts and snacks but that is about it. I bought my TL there and took it there for service a few times and every time I had more problems when I picked up my car then when I dropped it off. I have never had a good or even decent experience with their service department.

I bought my old CL at Crown and tried to buy my TL there but they would not make my deal. But I always had the CL serviced there and never had an issue, They were friendly courteous and never left my car in a shambles after servicing it. I am going to start taking my TL there on it's next service visit because I have given Ferman enough chances.

VX1

I'm sorry to say, but Ferman Acura on Florida Ave. is a poor excuse for an Acura dealership. If I didn't like Acura cars as much as I do, they would have turned me off of Acura forever. The last time I was there for a simple oil change. About 500 miles later, the engine was sounding like a diesel, and that's when I found they had overfilled it by at least two quarts, and they didn't respond to E-mails about the situation. I don't remember ever getting out of there without a problem. Previously, they replaced a leaky headlight, and left it aimed upwards into oncoming traffic; it took several visits for them to simply aim the headlight anywhere near specifications. I won't waste you time with the other incidences, but I just plan to take it to the Honda delearship for minor work, and maybe I'll try the Clearwater one for anything major.

Such a shame. Coming from Nashville, Gary Force Acura was an example of what all Acura dealerships should be.

CBRTLS47

I agree, I took my car there when i first got it they charge an arm and a leg. They also stole my acura keychain, even though they replaced it it still took them a long time to get it. I also got the usual kid treatment. They just didnt treat me like a paying customer and had my car for almost 6 hours for an oil change. id stay away from them if i ever had my car back in flordia.

dnd2984

iTrader: (6)

how far is clearwater.

JJ4Short

Same thing happened to me but I never took it back in because I don't want to deal with them...you think a regular place can do it or I can do it on my own pretty easily. Now that I think about it yea don't bring it there. They left oil smudges on my leather from some guys greasy hand and when they did a repaint there was dust all over the interior of my car barely wiped off.

JJ4Short

30 to 40 minutes but can be way longer if there is traffic

ianbiz

fountain acura is the shit. there parts department is great. They always give a loaner if you call. We usally get an 04 TL or older RL. And i stopped by one day on the way to the mall (driving my mom's TL) they treated me pretty cool, but the only i bought was an oil filter.

1killercls

From where?