Dealer Screwed Up, Do I Have to Pay???
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Dealer Screwed Up, Do I Have to Pay???
Ok so I took my truck to the dealership. They did some repairs, found something else wrong, fixed that, found something else, etc…$5000 and a month later I get it back and it had some fresh dents and scratches that they said would be fixed for free. I drive 40-50 miles and it broke down. It went back to the dealer, and they found another $2000 worth of repairs related to things they supposedly fixed the week before. If I had known it would cost that much to begin with I wouldn’t have bothered to fix anything. Another month later I spoke with the manager and the service advisor and they both said my total cost was $220. I picked up my truck and paid the cashier $220 and was on my way. Now, 3 weeks later, I got a call from the manager saying they screwed up the paperwork and they need to collect the balance. So do I have to go back and pay or can I tell them to eat the difference since they screwed up?
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Originally Posted by cls6
Ok so I took my truck to the dealership. They did some repairs, found something else wrong, fixed that, found something else, etc…$5000 and a month later I get it back and it had some fresh dents and scratches that they said would be fixed for free. I drive 40-50 miles and it broke down. It went back to the dealer, and they found another $2000 worth of repairs related to things they supposedly fixed the week before. If I had known it would cost that much to begin with I wouldn’t have bothered to fix anything. Another month later I spoke with the manager and the service advisor and they both said my total cost was $220. I picked up my truck and paid the cashier $220 and was on my way. Now, 3 weeks later, I got a call from the manager saying they screwed up the paperwork and they need to collect the balance. So do I have to go back and pay or can I tell them to eat the difference since they screwed up?
The dealer: Mr Cls6, When should we expect you to pay the remaining difference.
You: how much is it?
The dealer: $xxx.
You: I already paid. CASH, MOTHERFKER.
The dealer: No you didn't.
You: Prove it! *hang up*
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#8
If dealership did the work and got your authorization for it, you are responsible for the bill. Just because they made clerical error on the balance, will not relieve you from paying it.
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Originally Posted by odessa
If dealership did the work and got your authorization for it, you are responsible for the bill. Just because they made clerical error on the balance, will not relieve you from paying it.
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