Congrats! Which color combo you go with?

 

V Good choice.

 

Congrats! I drove a V last week and I didn't want to get out of it

Be sure to post pictures whenever you get it!

 

Raven Black.....for some reason, though black cars are a pain in the butt, I always go with them.

...they also look the best when clean!

 

Something like this one....



It's one of the lawyers in our office building.

 

<---Jealous

 

God damn..... so sinister looking in black. Please tell me you got those suede Recaros and if you do, post pics or a mod will ban you!!!!

 

Yes, sir! The regular seating was not very supportive. Totally different ballgame with the Recaros.

Thursday is slowly approaching!

 

Well.....It's Thursday......Where are the pics?

 

Grrrrrrrrr....


I worked last night so I'm asleep when the car dealer calls at 10:30.

They had to do a locate to get the car I wanted (Raven Black/Recaro/loaded) and I was fully expecting them to be calling let me know I could come pick up.

Apparently, the other car dealer sold the car out from under them last night.

They didn't call this AM to let my car dealer know -- and their driver/truck had left at 0300 AM to get it and be back in time today.

I had already put a significant amount of money down.....

Now the awesome financing deals in June are over. ($2k back + 0% financing)....and I don't have a car.

New July deal: $3k back OR 0% financing (otherwise 2.9%).

They are working with GM and working to find another Black sedan....apparently, they are almost all gone.

Cliff's:: Got screwed by another dealer. No car. Deal not as good.

They do say that there is a white one closeish by that has everything I want but I'm not sure about white...


Help?

 

You put down a deposit and they didn't hold the car? Somethings fishy on one end of the story.


Don't get white.
White is disgusting.

 

I agree. My dealer said it is because it is a locate - "technically" it isn't mine until the transport/driver guy signs for it and loads it up.

I'm furious because I put the money down on a specific VIN and along with that the financing/etc.

I don't see how the other dealer could legally sell it right from under me when I had already signed for it!

 

just get the white one with more incentive or wait for the right one

 

that really is a fishy situation though

 

Weird, typically you can lock the rate in when they ran your credit for the car. Hm maybe thats just for BMW?

Also if you had gotten the car today then wouldnt you still get the July rates...?

*edit*Oops, i read you had already done the paperwork for the car.

Yea fishy indeed.

 

You missed a key item ... Dealer A is the one he put the deposit on ... Dealer B is the one with the car.

Dealer A had its pants pulled down and got rodgered by Dealer B.

Nothing fishy ... Dealer B probably got MSRP for the car and so they said "F U" to Dealer A.

 

I think that is exactly what happened. I was getting a good deal and Dealer B probably got MSRP for the car and a happy ending.

The big issue I have is that I have everything towards that specific VIN.

I'm also likely to lose several thousand in savings as I was able to greatly benefit from the $2k back to the dealer and the 0% - the 0% interest was several thousand in savings right there and also meant I could take my sweet time paying it off.

My dealer (Dealer A) also said they have opened a case with GM customer care....and I called and there is no record/case opened according to what they could see.

I just spent 30 minutes on the phone in a futile conversation...basically no help.

:thumbsdow

 

in for pics when this all uncoils!

 

i would go with a CTS-V if i wanted to save some money... otherwise... CPO C63 AMG or a Lexus LS for a family sedan...

 

So, after multiple phone calls:

1. Apparently, there are very very few CTS-Vs left in the Southeast -- even fewer with Recaros, etc.
2. GM will not honor the previously signed financing deal/incentives even though it was signed and dated in June.
3. The new incentives are terrible and I would lose $1000s even if a V could be found.
4. GM has no customer service skills.

So, it looks like my CTS-V is gone. Today was supposed to be a fun day.

Oh, well.

 

Wow

 

IMO you should take your business else where

 

How's the GM dealership experience usually? I'm just curious as I've never visited any of its dealers.

I've been to Ford dealership once when my best friend was shopping for the Mustang GT back in 2006, and all the salesmen were just like this . They were probably wondering wtf are those asians doing in Ford dealership??

 

First, let me say i'm sorry that GM screwed you over on the CTS-V deal, second, you now get to look at CPO CLS63s! I'll shut up about them now...

 

You should tell GM to go screw themselves. 550i?

 

I think I'm missing something ...

You can still get 0% financing but not the additional $2k now, right?

So the most you're out is $2k on a car that costs like $65k?

It sucks you missed the deal but it's not the end of the world is it?

It's like 3% of the MSRP.

 

First of all the Nissan GTR is not 70K (new anyway), more like 84+K and secondly, I'd get a M3 or used M5 (reliability risk without warranty..who cares, its a M5!)

 

The extenuating circumstances are what make this a particularly sour experience. The representatives of GM (the dealers) f'ed over the customer by pulling the rug out from under him, AFTER he had a signed deal. ....LAME.

Johnsteph10
Do a wider search for the V. There has to be a dealer somewhere within 500 miles that would love to sell you a car. Sorry for your troubles.

 

Agreed with Charlie.

If that fails then you can always get the M3 for $500 over invoice and at 1.9% for 60months...

 

Who is offering that deal?

 

Bastids.


M3. Maybe throw in a Euro delivery while you're at it.

 

This goes back to the old "dealers are franchises and GM has no control over them" blah blah blah blah.

I'm not saying he shouldn't be pissed. I'm just saying if he loves the CTS-V don't let 3% of what he's paying come between what him and what he really wants.

 

Anyone i bring to my salesguy will get $500 over invoice. Plus others on the forums have been able to get that at other dealers. Not EASY but can be done.

1k over is the norm.

 

Exactly.

In the overall scheme of things, $3,000 isn't that much money on a car with an MSRP of $70k; it is, however, the principle of the matter. They may be able to find a car but it is further than 500 miles away and they won't go any further than that.

You would think that GM would be bending over backwards to make this sale; they instead basically say screw you with the way I have been treated. Customer Service was no help and it was obvious that they could not wait to get me off of the phone as quickly as possible.

Dealer A was apologetic, of course, but could do nothing else.

$500 over invoice for an M3 is pretty decent as BMW doesn't have a holdback. Coupled with decent financing...not a bad deal.

 

check out the XF R Jag!

 

Sorry to hear but that dealer B had the car and it's their call. A friend in Austin bought a G8 GXP a few months ago and he decided to deal directly with the Pontiac dealer in El Paso that had the configuration he wanted (color/options) instead of going through a local dealer since he was afraid if he dealt locally the same situation could have happened to him. He did have to fly SouthWest to El Paso and drive it back but got a better deal than dealing locally in Austin.

 

It may be their call but it is EXTREMELY bad form to do something like that...especially when my dealer sends a covered trailer/driver to pick up that car and they don't bother to notify them to cancel the deal prior to their arrival.

THAT is just bad business.

 

Genesis Sedan and save the rest for your kids college...

 

Looks like I may be getting a 2011 CTS-V for an amazing price.

GM opened an investigation into this series of events as I filed a customer complaint and escalated it up pretty far to the people that can actually do something.

I would just have to wait a few weeks or so....if I want to stick with GM/Cadillac.

I just played around with a colleague's iDrive on his 2011 5 series....definitely not intuitive by any means.

 

I entirely agree it's bad business and bad form, but I'd like to hear dealer B's version of the story. I've heard some tales in the past were the dealer is contacted and a saleman OK's the swap deal before clearing it with the sales manager or owner.

BTW, this happened to me in 92 when I contacted a Honda dealer out of state for a CBR900RR. He agreed to my price ($7400, list $8299), and I was all set to pick it up on a few days later and the dealer called and said they sold it a couple days later even after we agreed on a price. I know it sucks.