AlCan

I'm wondering if anyone in this forum has successfully used CAMVAP (in Canada) or lemon law (US) to get Acura to buy back the new car for engine pinging?

I have a 2010 ZDX that has a ringing noise under moderate/heavy acceleration and Acura says there is nothing they can do at this moment.

CAMVAP: http://http://www.camvap.ca/

I'm in Canada. Any help would be appreciated.

phee

iTrader: (5)

Warranty?

AlCan

What good is a warranty if even the manufacturer says there is no fix for it? It's basically defective but Acura thinks I should live with it until a fix comes out... whenever that may be.

Moog-Type-S

This thread must be a hoax!!!

Nobody purchased a ZDX.....the buyers are a myth!

Crazy Bimmer

Does the dealer at least agree that theres an issue, just no fix for it?

If so get it documented and go after them to fix it, or lemon it.

fsttyms1

AlCan

Both Acura HQ and dealership say there is no fix for now. According to the client rep in HQ, I cannot escalate this any further, which is why I'm bringing the CAMVAP or lemon law thing up.

Pete2010

Contact a lawyer in your area who is familiar with the CAMVAP laws. In the US if they can't fix the issue after 3 attempts, you can proceed with the lemon law. Make sure you take it in and you're having them document the visits (and that you document the visits).

mcflyguy24

Did they acknowledge the problem and put it on a repair/diagnostic bill? If so go after them with lemon law if they can't fix it. You won't get it resolved through them. What engine is in the ZDX btw? J-series? If so that's pretty rare at low mileage and should be easy to lemon law on.

AlCan

They acknowledged the problem but said this noise will not damage the car. The dealership has an open work order on it. Both times I was there for the issue the dealer did not give me any paperwork as they claimed it's not completed yet.

It is a J-series engine.

J37A5
2010+ Acura ZDX
Displacement: 3,664 cc (223.6 cu in)
Bore and stroke: 90.0 mm (3.5 in) x 96.0 mm (3.8 in)
Compression: 11.2:1[2]
Power; torque: 300 hp (220 kW) @ 6300 rpm; 270 ft·lbf (366 N·m) @ 4500 rpm
Valvetrain: 24v SOHC VTEC (intake and exhaust)
Fuel control: Multi-point fuel injection; PGM-FI

jasonwdp10

Is there actually a problem with it other than noise?

If not, then is this similar to me trying to lemon law my TL because it has an invasive dash rattle?

mcflyguy24

My TL is a rattle trap in a half. I had an old ass Dodge Spirit that was quieter inside than the my TL.

AlCan

Sorry Jason, a rattle in the dash is not in the same category as a potentially damaging and expensive engine or transmission problem down the road.

I had an 09 TL Tech (which I traded for this ZDX) that rattled but I never considered CAMVAP or lemon for that.

bwzr1

My wife has a 2010 mdx. Same pining/rattling noise. Dealer says “pinging and needs software update and Acura (Japan) thinks owners are not using 91 octane fuel” they referred me to Acura Client Relations…the story there was that this noise only happens in Western provinces and that only Shell sells “true 91 octane fuel”.
I don’t believe that one bit. In BC (where we are) the small claims limit is $25K. so if your unit is leased and the sum of the remaining lease payments (don’t count the buyout) is less than $25K, you could try going after Acura (Honda Canada) for breach of contract. Small claims is a much less expensive option for litigation.
it's nice to see that this issue is not "limited to Western Canada" as Acura has claimed...I wonder if lying to your customers is a legitimate marketing strategy.
I have to tell you, we will NEVER buy from Honda again. They have no intention of standing behind their product and they should rename “Acura Client Relations” to “give no information and make no commitments”.