Reboot infotainment system?

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Old Feb 9, 2022 | 07:40 AM
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Reboot infotainment system?

How does one reboot our system? In older Acuras holding down the power button does it, but not with ours.
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Old Feb 10, 2022 | 08:09 AM
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Originally Posted by oldsnwbrdr
How does one reboot our system? In older Acuras holding down the power button does it, but not with ours.
I believe to reboot infotainment you need to shut the car off. Open driver's door briefly, then close, then restart the car. Are you having apple carplay problems?

I have found that starting the car, waiting for the head unit to fully boot up as well as the nav (about 20 seconds; you will know the nav is booted up if you don't have the map screen up in your head unit already by the compass indicator appearing in your instrument cluster down next to your mileage), then connecting the phone and waiting for carplay to fully boot up (which visually for me is when the google maps satellite view fully loads), then starting my tunes - mitigated most issues but not all. I still do this out of habit now that I have a better USB cable. Perhaps if the system is being forced to boot everything up at the same time when hitting the ignition (internal head unit and nav, bluetooth detection, detecting phone is connected and cancelling bluetooth in favor of carplay, then ingesting a flood of data from a phone for carplay to work, is simply a bit too much for the car's CPU to handle more often than not - so glitches ensue.
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Old Feb 10, 2022 | 05:49 PM
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Originally Posted by Flapjackura
I believe to reboot infotainment you need to shut the car off. Open driver's door briefly, then close, then restart the car. Are you having apple carplay problems?

I have found that starting the car, waiting for the head unit to fully boot up as well as the nav (about 20 seconds; you will know the nav is booted up if you don't have the map screen up in your head unit already by the compass indicator appearing in your instrument cluster down next to your mileage), then connecting the phone and waiting for carplay to fully boot up (which visually for me is when the google maps satellite view fully loads), then starting my tunes - mitigated most issues but not all. I still do this out of habit now that I have a better USB cable. Perhaps if the system is being forced to boot everything up at the same time when hitting the ignition (internal head unit and nav, bluetooth detection, detecting phone is connected and cancelling bluetooth in favor of carplay, then ingesting a flood of data from a phone for carplay to work, is simply a bit too much for the car's CPU to handle more often than not - so glitches ensue.
+1

I replied in another thread that the car door needs to be opened. The thread starter probably thought I was crazy.

This is the only way to properly reboot the infotainment, unfortunately.

I use the infotainment nearly every day and it's a chore to use most times. I will probably give up my lease for something a little more reliable.
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Old Feb 10, 2022 | 07:53 PM
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That. Is. Stupid. Thank you Acura.
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Old Feb 11, 2022 | 08:21 AM
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Generally I think the infotainment is fine in this car, in theory. Less so in practice. I am biased, I actually don't like touchscreens. No fingerprints on my dashboard screen, please. The problem is the system's ability to multitask on startup seems to be kind of poor; it just seems to be too easily overwhelmed. One really should not have to wait to let absolutely everything boot up, then plug in your phone, then wait more for everything from the phone to load up before starting the music up. Infotainment should not require a convoluted, OCD-ish procedure every time to work properly.
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Old Feb 14, 2022 | 07:32 AM
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Agreed! About 1/4 of the time I have to reboot it (turn off car - open door) to get Android Auto to work.
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Old Feb 19, 2022 | 11:45 PM
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Patiently awaiting the next over the air update. While I appreciate the complexity of the Infotainment System, these are Rookie mistakes in a $50,000 car. Boot times suck. Car Play significantly better in a five year old Chevy or Dodge (rental cars have never left me this unsatisfied). Can never tell if I’ll be able to use Apple Maps to get to my destination …. Half the time I arrive before the iPhone 11 is recognized.

Looking forward to this system (2022 TLX-Type-S) joining the ‘90s.

Lemon Lawed a BMW 650i Cab for less ……

No chance I’ll buy the MDX Type-S till this gets better.
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Old Feb 20, 2022 | 07:48 AM
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Originally Posted by KidK
Patiently awaiting the next over the air update. While I appreciate the complexity of the Infotainment System, these are Rookie mistakes in a $50,000 car. Boot times suck. Car Play significantly better in a five year old Chevy or Dodge (rental cars have never left me this unsatisfied). Can never tell if I’ll be able to use Apple Maps to get to my destination …. Half the time I arrive before the iPhone 11 is recognized.

Looking forward to this system (2022 TLX-Type-S) joining the ‘90s.

Lemon Lawed a BMW 650i Cab for less ……

No chance I’ll buy the MDX Type-S till this gets better.
Judging by the class action suit against the RDX infotainment, they have no choice but to modernize for the future gen cars. I'm wondering what type of phones/tablets were powered by the same gen Android OS as in the current lineup of Acuras.
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Old Apr 6, 2022 | 02:17 PM
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Infotainment DIED!

Coming home from work today; the speakers started crackling
Eventually, the Apple , & Amazon Music, just died
Tried, Sirius/XM, FM, USB, etc., no luck
Restarted the car, but it's pretty much hopeless
Called Acura service, & I'm going tomorrow
They said another car was there with the same problem
Head unit failure; hope they have one in stock; gotta have my MUSIC!
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Old Apr 6, 2022 | 06:24 PM
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Originally Posted by CPR
Coming home from work today; the speakers started crackling
Eventually, the Apple , & Amazon Music, just died
Tried, Sirius/XM, FM, USB, etc., no luck
Restarted the car, but it's pretty much hopeless
Called Acura service, & I'm going tomorrow
They said another car was there with the same problem
Head unit failure; hope they have one in stock; gotta have my MUSIC!
Just got my car back after being in the shop for 2 weeks (for something else). I think I would blow a gasket if this happened to me now!
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Old Apr 7, 2022 | 01:29 PM
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Wink The Fix is in!

Acura TSB 21-032

Install the FAKRA Connector Set
Replace the Harness
Anyway, 2 hours later EVERYTHING works!
Hallelujah
Service Tech told me there were 2 other cars with the same problem
in the last week
This morning I almost cancelled my appt:
good thing I didn't
I told them about this problem last Summer; it was denied, because of no TSB
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