HFL Microphone not working

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Old Sep 25, 2014 | 10:18 PM
  #1  
BandwidthExceeded's Avatar
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From: Seattle Wa
Unhappy HFL Microphone not working

I will admit, I am a tad annoyed that I have had the car less than 6 hours and I already have an issue that someone should have caught. However I understand not 100% of the inventory can be 100% correct, and I will have no problem getting them to fix it.

As my title states, the microphone for the hands free is not working, at all. After having the car for an hour I hooked up my phone and wanted to get some speed dial voice tags set up. In doing the process, it kept telling me it failed to make the voice tag. I assumed as I was just winging it that maybe I was doing it incorrectly and would look at it later.

Tonight I was sitting in the garage, setting up HomeLink and what not, and noticed it said I could do a music search by voice. So I pressed the button and made the command. I was greeted with it saying "I'm Sorry?" and then starting over. I tried again, same result. I tried again with my face right up next to the microphone, same result. All voice commands fail to register.

It seems to me either the microphone is broken, not plugged in, or the software is bugged out for the voice recognition. I sent an email to my sales guy and I will have them take a look as soon as I can.

I work all weekend so I am hoping I can get it resolved before I leave town...
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Old Oct 25, 2014 | 06:32 AM
  #2  
lacrosseguy's Avatar
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Same here, did diagnostics and found that the mic wasn't registering, (no green boxes when I talk). Guessing it is the HFL controller, which is $850 on a Honda Parts discount shop. Thinking I will just link my phone into the Nav system in the trunk using one of the aftermarket harnesses/bridges. Bummed that I bought a used vehicle that has a broken $1000 part, but I guess that's what happens when you don't test every system before buying it.
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Old Nov 2, 2014 | 02:41 AM
  #3  
Rocket_man's Avatar
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From: Houston
Originally Posted by lacrosseguy
Same here, did diagnostics and found that the mic wasn't registering, (no green boxes when I talk). Guessing it is the HFL controller, which is $850 on a Honda Parts discount shop. Thinking I will just link my phone into the Nav system in the trunk using one of the aftermarket harnesses/bridges. Bummed that I bought a used vehicle that has a broken $1000 part, but I guess that's what happens when you don't test every system before buying it.
More likely the mic is just not connected. Hopefully the dealer has fixed it by now.
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Old Dec 18, 2014 | 08:41 AM
  #4  
jasbaker's Avatar
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I have the EXACT same situation on the 07 MDX I just purchased. Mine is marked by "no beep" when pushing the voice button and the "please repeat" or similar response. How did you resolve that?


Honda service want $90 to diagnose. Based on what I have read, the issue is probably the HFL unit which I can get on the web for about $200. So I am looking to place a "good bet".


Can you help me improve my odds of a "win"?
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Old Dec 28, 2014 | 09:48 PM
  #5  
Fozy Bear's Avatar
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I have the exact same problem on my TLX. I just noticed the issue the other day. I will have the dealer look into this when I bring my car in for it's first service.


Thanks for the post!
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