9AT Hard Shift 1-2 and 2-3

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Old Jul 12, 2016 | 04:36 PM
  #2041  
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Originally Posted by mondster
Whats the last 4 of your vin and trim? Fwd or shawd? The vins in 15-040 were interchanged.
2WD Tech - Dealer has the car, but remembering it is in the 8000s. I think around 8700
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Old Jul 12, 2016 | 05:56 PM
  #2042  
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Originally Posted by moontz
2WD Tech - Dealer has the car, but remembering it is in the 8000s. I think around 8700
Yours should be covered. 2wd vins up to 21489 are included. Shawd up to vin ending 7728. Tell your rep that the vin range for 2wd and shawd were interchanged in 15-040, and reference the vin range in tsb 16-012 for the correct one. Check out both sb's and be prepared to point it out in case your rep doesnt get it.
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Old Jul 12, 2016 | 06:46 PM
  #2043  
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Originally Posted by mondster
Yours should be covered. 2wd vins up to 21489 are included. Shawd up to vin ending 7728. Tell your rep that the vin range for 2wd and shawd were interchanged in 15-040, and reference the vin range in tsb 16-012 for the correct one. Check out both sb's and be prepared to point it out in case your rep doesnt get it.
You got to be kidding me. I'll follow up with them in the morning. I hope you are right. Thanks for the info!
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Old Jul 12, 2016 | 07:51 PM
  #2044  
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Originally Posted by 1Louder
I hope it works out for you!

I get really annoyed every time I hear someone at Acura trying to blame the "always learning" feature. So frustrating. My rep mentioned it too but before I could drill in on that he relented and approved a replacement so I didn't have to. But this argument bogus. If this could be fixed in software it would have been fixed by now. If the "learning" algorithm is causing this, a fix could be identified fairly easily. Also I don't accept the idea that this "learning" software can take an otherwise perfectly operating transmission and make it bad through the learning process. If that were actually true, Acura would still be obligated to fix it because it's a problem with the learning algorithm not the driver. It can't be a SW problem at this point, it has to be a HW problem.
My car only has 36,000 miles on it. It's still learning, too, apparently.
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Old Jul 12, 2016 | 08:51 PM
  #2045  
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So I'm a little pissed off. I have been complaining since day one about this issue. I've got a 15 SH-AWD, purchased Dec/14. Every service appointment I've brought up the tranny issue. They have done 2 Software updates so far. Car still has the bump. Mind you not as bad as when I first took delivery, but still not perfect like it should be. It's now been almost 2yrs, and after 56,000km, I thought there would be some hope for me with a new tranny after seeing this tsb. Emailed a copy of the TSB to my dealer and inquired about a replacement. Turns out us Canadians are still getting the shaft because the TSB only applies to the U.S. Irritates me because there is no real difference between Canadian and U.S cars. At this point, still nothing they can do. He did say there is another software update they could try that was released in June, but might not fix my issue. Dealer is really good to me, it's just that their hands are tied because they can't perform a U.S TSB. Really really unhappy.
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Old Jul 13, 2016 | 09:50 AM
  #2046  
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Just drove back from Acura dealer with new transmission installed. Only driven 15 miles so far, but transmission performing very well. Since there was some interest earlier, the replacement part number is 06200-5L9-A71RM. My car is a tech AWD. Also, I asked why I didn't have to drive the 500 "relearn" miles after TSB 15-040 before transmission replacement. Dealer said after applying the update, the car didn't meet certain required parameters. They contacted Acura engineering with a "snapshot" and it was decided to replace the transmission immediately.
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Old Jul 13, 2016 | 11:04 AM
  #2047  
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^ Congrats!
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Old Jul 13, 2016 | 12:23 PM
  #2048  
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I scheduled my replacement in a few weeks when I am on vacation and can leave the car there. Easy as pie. :-) I love my service person...and she is married to the senior mechanic, whom I have gotten to know well also. My wife and I work at the same place, so we kid with them about what that's like. :-) My transmission has not been THAT bad but I am a bit neurotic so if there is even a marginal improvement, it will be worth it to me.
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Old Jul 13, 2016 | 01:19 PM
  #2049  
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Originally Posted by 9SpeedTran
I scheduled my replacement in a few weeks when I am on vacation and can leave the car there. Easy as pie. :-) I love my service person...and she is married to the senior mechanic, whom I have gotten to know well also. My wife and I work at the same place, so we kid with them about what that's like. :-) My transmission has not been THAT bad but I am a bit neurotic so if there is even a marginal improvement, it will be worth it to me.
So when you say your trans is "not that bad", how would you describe it? I feel I'm in the same boat because a periodically notice a 2-3 bump. Does a new trans totally remove that? What steps did you need to do to get a new transmission approved?
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Old Jul 13, 2016 | 01:53 PM
  #2050  
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Originally Posted by rocket_pup
So when you say your trans is "not that bad", how would you describe it? I feel I'm in the same boat because a periodically notice a 2-3 bump. Does a new trans totally remove that? What steps did you need to do to get a new transmission approved?
So I have a Nov 2014 build. After they applied the most recent TSB some months ago now, things really settled down. I only really notice the bump when the car is first warming up, after about 20 minutes it is almost undetectable at most RPMs, occasionally it will hit it just right so that it gives a detectable thump. However, it is summer and the AC is on, so I suspect when it gets cold again, the bump will be rather more pronounced. Again, even then it is not nearly as bad as what some folks have reported. A bigger problem for me is the downshift lags.

I had been telling my service rep about it since I got the car, and had hinted a while ago that I was thinking about getting it replaced. Last time I went in, about six weeks ago, she said that if I wanted to replace it there was a process they had to follow, so I should just let her know, that they had just done another one. I talked to her and her husband about that other case for a bit to see what the story was. Then the updated TSB came out and I left her a voice mail saying, hey, I hear it's easy to get these things fixed now, let's do it, and she called me back and we set up an appointment.

If you have the TSB applied, and your VIN number is in the range, it should be that easy based on what it says in the TSB.
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Old Jul 13, 2016 | 02:16 PM
  #2051  
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Originally Posted by mondster
Yours should be covered. 2wd vins up to 21489 are included. Shawd up to vin ending 7728. Tell your rep that the vin range for 2wd and shawd were interchanged in 15-040, and reference the vin range in tsb 16-012 for the correct one. Check out both sb's and be prepared to point it out in case your rep doesnt get it.
I talked to my ACR and he is sticking to his guns saying the TSBs are correct and VIN ranges are accurate. Something about 16-012 containing multiple TSBs which is why the VIN numbers are the way they are. Basically said when the dealer plugs in the vehicle, it tells them exactly which SBs apply and my vehicle does not fall into the range for 15-040 based on that. I tried every which way to explain my concern, but they kept relying that plugging it in is the only way to know for sure. Being that I'm tired of talking to these people, Im probably just going to wait it out and if there is a mistake, I'm sure it will make itself known eventually with a mod to the TSB content.
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Old Jul 13, 2016 | 02:49 PM
  #2052  
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Originally Posted by moontz
I talked to my ACR and he is sticking to his guns saying the TSBs are correct and VIN ranges are accurate. Something about 16-012 containing multiple TSBs which is why the VIN numbers are the way they are. Basically said when the dealer plugs in the vehicle, it tells them exactly which SBs apply and my vehicle does not fall into the range for 15-040 based on that. I tried every which way to explain my concern, but they kept relying that plugging it in is the only way to know for sure. Being that I'm tired of talking to these people, Im probably just going to wait it out and if there is a mistake, I'm sure it will make itself known eventually with a mod to the TSB content.
What a dumbass. Talk to the service manager. The error is pretty obvious even a monkey can figure it out
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Old Jul 13, 2016 | 03:03 PM
  #2053  
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Originally Posted by Rip1125
Just picked up my car drives and shifts better for now but was just a short drive home from the dealership. My invoice has a different part number than what others have posted here earlier. I have 06200-5L9-A71RM. Any other SH-AWD get this part number for a tranny swap? I've seen A80RM and 70RM posted by others but not 71RM? Any thoughts?
Just got my car back with replacement transmission this AM. Invoice shows same number as you quoted. Also a SH-AWD.
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Old Jul 13, 2016 | 05:32 PM
  #2054  
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How long did it take for you guys to get your transmission replaced? I know that usually the longest part is ordering and waiting for the transmission to arrive at the dealership but the actual work should take no less than half a day?
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Old Jul 13, 2016 | 06:26 PM
  #2055  
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Originally Posted by rxr
How long did it take for you guys to get your transmission replaced? I know that usually the longest part is ordering and waiting for the transmission to arrive at the dealership but the actual work should take no less than half a day?
Dealer decided to order new transmission at the end of business day Thursday, July 7. Car was ready with new transmission installed at end of business on Tuesday, July 12. Can't say when transmission came in and when the dealer began the physical replacement. Unable to comment on actual work time.
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Old Jul 14, 2016 | 04:02 PM
  #2056  
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I got my car back from the latest attempt at getting this fixed. No new transmission (yet.) They re-flashed the TCU and did an Idle Learn. I am now on the 500 mile delay route. We will see. This time, unlike the past updates, the shift did not change. We will see if it "learns" to be better in 500 miles. I'm not taking bets.

According to the service rep they did the flash, took a bunch of readings and decided that they were "within spec" so no new transmission without the 500 mile boondoggle.
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Old Jul 14, 2016 | 04:33 PM
  #2057  
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I took my TLX in today for the 2-3 rough shift. (2015 AWD, build date 1/2015) I had the 15-040 update May 11 and they repeated it again today and are contacting Acura for the replacement.

On a side note: Pohanka Acura in Chantilly, VA has a new NSX, white with red interior, Vin #0014.
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Old Jul 14, 2016 | 04:54 PM
  #2058  
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Brought my TLX (purchased in Aug 2014) in yesterday to have the latest software from 15-040 installed. Last visit was the beginning of the year.

Now in the 500 mile "learning" phase. The 2-3 bump is still there but the other shifting aspects seem somewhat better (so far). No mention of transmission replacement yet.
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Old Jul 14, 2016 | 06:22 PM
  #2059  
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Got my car today with the new tranny and all shifts are smooth. Even the major delay/jerk from 2 to 3 while in manual sport plus mode is gone. Cant believe it took acura this long to fix the issue. Well at least now im happy.
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Old Jul 15, 2016 | 10:23 AM
  #2060  
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Originally Posted by 2011TL
I took my TLX in today for the 2-3 rough shift. (2015 AWD, build date 1/2015) I had the 15-040 update May 11 and they repeated it again today and are contacting Acura for the replacement.
My transmission replacement has been approved. The parts should arrive next Tuesday/Wednesday.
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Old Jul 15, 2016 | 01:40 PM
  #2061  
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My replacement part number in case anyone is interested: 06200-5L9-A56RM
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Old Jul 15, 2016 | 01:49 PM
  #2062  
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Originally Posted by KBrown0811
Brought my TLX (purchased in Aug 2014) in yesterday to have the latest software from 15-040 installed. Last visit was the beginning of the year.

Now in the 500 mile "learning" phase. The 2-3 bump is still there but the other shifting aspects seem somewhat better (so far). No mention of transmission replacement yet.
This is exactly what I wanted to read!!! <http://www.urvi.net/forumfiles/SB/B15-040.PDF>

CORRECTIVE ACTION To get optimal performance out of the transmission, update the TCM software, clear any DTCs, and do the PCM idle learn procedure. After the update has been done, if the client returns after driving the vehicle 500 miles and is still concerned about the 2-3 shift, go to REPAIR PROCEDURE; REPLACE TRANSMISSION.
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Old Jul 15, 2016 | 04:15 PM
  #2063  
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So my car seems to be emitting a gas/burnt oil smell.l but no leaks on the floor. Is this normal since its a new transmission?
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Old Jul 15, 2016 | 07:31 PM
  #2064  
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Originally Posted by mondster
So my car seems to be emitting a gas/burnt oil smell.l but no leaks on the floor. Is this normal since its a new transmission?
I didn't notice anything like that with mine. Maybe some spilled tranny fluid?
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Old Jul 15, 2016 | 08:21 PM
  #2065  
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Originally Posted by 1Louder
I didn't notice anything like that with mine. Maybe some spilled tranny fluid?
Not quite sure. Only smells after driving the vehicle.
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Old Jul 15, 2016 | 10:20 PM
  #2066  
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Got my transmission replaced. 2-3 bump is completely gone but now I have another issue. There is a very loud intolerable fluttering noise whenever I accelerate or hold the revs high. Even in neutral, when I rev the engine there is the fluttering noise. In addition, when I put the car in acc mode, there is a whirring fan noise coming from battery/transmission area. Both of these noises were never there before. Anyone else experience this?
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Old Jul 16, 2016 | 12:04 PM
  #2067  
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Good new/bad news. Bad news is I brought the car to the dealer this morning to have 15-040 applied again since it was already on there from my May 7th visit. I asked him what the next steps were and he said that is up to ACR/Acura. I said thank you and left. Good news - I qualify for lemon law eligibility in CT. I'll call ACR on Monday and update them on the case. If they approve a new tranny, i'm in. If not, i'll look further into the the lemon law. The irony of the whole situation is I keep buying Honda products so I don't have issues like this. This car has been at the dealer more times than any other Honda product I owned...

I did stop by the Porsche/Audi dealer on the way home and while the heart was screaming to drive the 911, the bank account just laughed at me. I did drive the A3 and while it's very peppy, I don't think its the car for me.
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Old Jul 18, 2016 | 05:49 PM
  #2068  
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Originally Posted by jswift2000
Good new/bad news. Bad news is I brought the car to the dealer this morning to have 15-040 applied again since it was already on there from my May 7th visit. I asked him what the next steps were and he said that is up to ACR/Acura. I said thank you and left. Good news - I qualify for lemon law eligibility in CT. I'll call ACR on Monday and update them on the case. If they approve a new tranny, i'm in. If not, i'll look further into the the lemon law. The irony of the whole situation is I keep buying Honda products so I don't have issues like this. This car has been at the dealer more times than any other Honda product I owned...

I did stop by the Porsche/Audi dealer on the way home and while the heart was screaming to drive the 911, the bank account just laughed at me. I did drive the A3 and while it's very peppy, I don't think its the car for me.
As noted above, the TSB notes the following: " After the update has been done, if the client returns after driving the vehicle 500 miles and is still concerned about the 2-3 shift, go to REPAIR PROCEDURE; REPLACE TRANSMISSION."

Hopefully that means what it says. Another person noted a different problem after his transmission was replaced. Hopefully replacing the transmission doesn't create a new and worse problem. (Mine isn't that bad, and I have my fingers crossed the software update will fix it.)
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Old Jul 18, 2016 | 08:58 PM
  #2069  
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Just got my front wheel drive Tech back after 10 days in the shop getting a new transmission. New part number 06200-5J4-A70RM. So far it drives great, so time will tell. Got the standard drive 500 miles for learning, hopefully this transmission is smarter than the original.
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Old Jul 18, 2016 | 11:58 PM
  #2070  
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Originally Posted by cljw
Just got my front wheel drive Tech back after 10 days in the shop getting a new transmission. New part number 06200-5J4-A70RM. So far it drives great, so time will tell. Got the standard drive 500 miles for learning, hopefully this transmission is smarter than the original.
It took the dealership 10 days to install a new transmission. I thought it would take 1 or 2.
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Old Jul 19, 2016 | 04:00 AM
  #2071  
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I have a call into ACR and waiting for a callback. Hopefully they say new tranny. We'll see.
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Old Jul 19, 2016 | 07:47 AM
  #2072  
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Originally Posted by rocket_pup
It took the dealership 10 days to install a new transmission. I thought it would take 1 or 2.
Took it in on a Saturday for service, they could not order the transmission until Monday, received it on Wednesday afternoon, installed sometime between Thursday-Saturday. They wanted to test it again on Monday morning,

Drove to work this morning, 27 miles Freeway and city streets, very smooth shifts.
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Old Jul 19, 2016 | 08:22 AM
  #2073  
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Hit the 500 mile mark today with the new transmission. Nothing has changed in its behavior since the install. So much for learning being the problem.
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Old Jul 19, 2016 | 09:02 AM
  #2074  
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After my new tranny install, I'm convinced the only "learning", is better negotiation skills with Acura Corporate
BTW: as stated before, my dealer has been stellar through all the misinformation
They fought with the Acura district mgr., to have the work done
They said I'd suffered enough
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Old Jul 19, 2016 | 02:49 PM
  #2075  
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Originally Posted by CPR
After my new tranny install, I'm convinced the only "learning", is better negotiation skills with Acura Corporate
Hammer them hard and often.
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Old Jul 19, 2016 | 06:32 PM
  #2076  
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Still waiting for my car to be completed. Transmission came in last Wednesday, should of been completed by Friday but they said a wrong module was received. They're still waiting on the part.
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Old Jul 19, 2016 | 06:55 PM
  #2077  
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Originally Posted by 99CL
Still waiting for my car to be completed. Transmission came in last Wednesday, should of been completed by Friday but they said a wrong module was received. They're still waiting on the part.
Probably the wrong PCM/TCM. I bet they got the one for the FWD version. The SH-AWD one is a different part #.
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Old Jul 19, 2016 | 07:20 PM
  #2078  
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I dropped my car off today stating the issues i've stated on every one of my visits, this time I told them about the new TSB. They gave me a loaner and told me they want to keep my car overnight to make sure it learns the new "Relearn Procedure"...hope they just replace the damn tranny.
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Old Jul 19, 2016 | 07:31 PM
  #2079  
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Dropped off mine tonight so they could do the necessary prep to get the approval. I do about 60 miles a day so I will get the 500 miles out of the way in less than two weeks, in plenty of time for the date we scheduled the replacement. I got a 2016 RDX as a loaner, and man between the MDX and the TLX, I am spoiled. Did not like the RDX at all.
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Old Jul 19, 2016 | 09:46 PM
  #2080  
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TSB 15-040 was revised. The VIN ranges were updated.

See the 2015 TSB thread for details.
https://acurazine.com/forums/fifth-g...letins-914607/
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