8sp DCT Transmission issues

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Old May 2, 2015 | 04:15 PM
  #401  
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Originally Posted by ZAXDude
I haven't really chimed in on this thread about the transmission issues plaguing many TLX owners. I have counted myself among the many, but decided to sit back and manage the shifting issues until my A1 service rolled around.

A1 came today. I talked with the service advisor and they were at first unaware of any update. They all kept saying there was a "beta" released about a month ago and it proved to not work. I pushed it and told them there was an update released in the past couple of weeks and I wanted them to check on it since my VIN was included in the range on the TSB.

Thankfully they looked into it and was able to apply the most recent update (I hope it was the most recent update!). They also applied the updates to the radio, navi and the cross-traffic alert when in reverse.

As for the transmission update? Well, I haven't driven it that much since picking up the car, but in the 45 minutes or so of driving it was smooth as silk. I don't recall it shifting that smoothly on the day I purchased it. There is still a lag of sorts when shifting to D from P, but it isn't as long as before (maybe cut in half?). Coming to a stop also smooth. So for my 45 minutes of driving I am pleased!

Now I've read a couple of reports that the problems seem to return. Time will tell if thats true for me. I hope it doesn't because it sure was a nice drive on my way home from the dealer!
How long did it take them to do all that?
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Old May 3, 2015 | 12:08 AM
  #402  
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Originally Posted by CheeseyPoofs McNut
How long did it take them to do all that?
I dropped it off at about 9:40am. They called me with an update at 2:15pm to let me know they hadn't finished it yet, but if it ran over I'd be welcome to keep the loaner overnight. Then at 4:20pm they called to say it was all done.

So a day I guess. No charge on the A1 service either, and they gave me a voucher for a free car wash (which I may or may not use -- always skittish about someone else washing my car).
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Old May 4, 2015 | 11:59 AM
  #403  
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Originally Posted by a77
So what oil did you use? all 0-20 is synthetic (or fake synthetic). and why not use synthetic? extra cost is peanuts.
Hmm.. good questions. I didn't ask for any specific grade, but the paperwork i received after shows 0-20. I didn't know all 0-20 is synthetic. The service advisor asked i want to upgrade to synthetic and i said no. I don't drive the car hard, stay on top of service and thus don't think synthetic will buy me anything. Just my personal opinion.
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Old May 4, 2015 | 06:10 PM
  #404  
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DCT Updates

Well it's been over 3 weeks since I did the latest software update and the clutch break-in procedure. Its still behaving very good with no lurching or delays. Now the 8spd DCT feels like a good transmission. Finally!
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Old May 4, 2015 | 08:39 PM
  #405  
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Originally Posted by Dutchy
Well it's been over 3 weeks since I did the latest software update and the clutch break-in procedure. Its still behaving very good with no lurching or delays. Now the 8spd DCT feels like a good transmission. Finally!
That's great news

Unfortunately, my dealer wouldn't do anything for me and disavowed knowledge of any update. Guess I'll be writing a letter to Acura Customer Relations.

I have noticed that with the warmer temperatures I don't get the lurch while stopping at low speeds, but I bet they return when it's colder.
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Old May 6, 2015 | 04:55 PM
  #406  
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Dutchy, where can I go and what should I look for to verify that the latest update was installed when I took the car in to address the latest TSB?
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Old May 7, 2015 | 12:08 AM
  #407  
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I more or less approached the issue in the same way as CheeseyPoofs McNut did. Except that the dealer told me they couldn't find any problems after test driving it (and waiting for it to cool) on and off for 2 days. The note on my service says the tranny was reset to re-learn my driving habits. so far so good. and in my experience it does seem to be closely related to one's driving habits. i say that since my wife claims she experiences the bumps more often than me. i wouldn't know for sure since when we're together i'm the main driver.

if my theory is correct the car had some "learning" done previous to me purchasing it thus when the style changed it became jumpy. now that it's only trying to learn mine and my wife's it may be more settled.
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Old May 7, 2015 | 05:29 PM
  #408  
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I called my service adviser today for the recently released TSB. I was told that it is merely an official release of the software back in Feb. He told me there is no need to update again. Can anyone verify this is true?
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Old May 7, 2015 | 07:49 PM
  #409  
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Originally Posted by jeremyw
I called my service adviser today for the recently released TSB. I was told that it is merely an official release of the software back in Feb. He told me there is no need to update again. Can anyone verify this is true?
Ask him if they did the clutch break in procedure twice back in feb as that is part of the TSB.
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Old May 8, 2015 | 04:44 PM
  #410  
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Got a kick when stopping from 2-1. Felt like a kick in the pants. Happened twice in a row. Car goes in Tuesday for that, noise in steering column.
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Old May 9, 2015 | 05:03 AM
  #411  
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Originally Posted by LAMike240
Build date 3/15
Purchased 1.5 weeks ago
600 miles
Got a kick when stopping from 2-1. Felt like a kick in the pants. Happened twice in a row. Car goes in Tuesday for that, noise in steering column.
Welcome aboard
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Old May 13, 2015 | 01:35 PM
  #412  
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So..I guess it's wait and see right now with my car. I met with Service Manager regarding my trans "bump/kick" when stopping. Nice guy. Appreciated the time he took with me.

The recent TSB does not cover my VIN (build date 3/15 and VIN FA017). They hooked the car up, and the system indicated car does not need to be updated at this time.

Since they have no been able to replicate the issue, we decided to escalate the issue to the District Rep and see if it happens again in the mean time. If it does, I will let the dealer know.

Would appear to me, that the 3/15 build is not the same software version that is shipping as an update, but since my VIN is out of range, cannot get update done unless dealer can replicate. Frustrating, but I also understand where the dealer is coming from at this point.
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Old May 13, 2015 | 02:21 PM
  #413  
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Originally Posted by CheeseyPoofs McNut
Welcome aboard
lol
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Old May 14, 2015 | 03:29 PM
  #414  
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Originally Posted by LAMike240
So..I guess it's wait and see right now with my car. I met with Service Manager regarding my trans "bump/kick" when stopping. Nice guy. Appreciated the time he took with me.

The recent TSB does not cover my VIN (build date 3/15 and VIN FA017). They hooked the car up, and the system indicated car does not need to be updated at this time.

Since they have no been able to replicate the issue, we decided to escalate the issue to the District Rep and see if it happens again in the mean time. If it does, I will let the dealer know.

Would appear to me, that the 3/15 build is not the same software version that is shipping as an update, but since my VIN is out of range, cannot get update done unless dealer can replicate. Frustrating, but I also understand where the dealer is coming from at this point.
I notice you are in LA. The hot exterior temperature does make it hard to replicate the transmission problem. From my experience, the problems become more "random" when it is hot outside. Try to replicate the problem after park your TLX overnight in the cooler morning temperature. Once you can, then ask your dealer to do the same to replicate the problems.
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Old May 14, 2015 | 04:51 PM
  #415  
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Lot of complaints about the DCT. Dont expect it to feel like an automatic slush box. Seems to me this might be the first DCT you have owned? A lot of the complaints on it seem that way. No offense to anyone. Just MHO.
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Old May 14, 2015 | 05:24 PM
  #416  
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Originally Posted by BellaTLX
Lot of complaints about the DCT. Dont expect it to feel like an automatic slush box. Seems to me this might be the first DCT you have owned? A lot of the complaints on it seem that way. No offense to anyone. Just MHO.
BellaTLX, I believe that people (including myself) on this thread know what a healthy DCT transmission is supposed to behave. The problems described here are real even though it can be control software related.
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Old May 14, 2015 | 07:18 PM
  #417  
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Originally Posted by jeremyw
BellaTLX, I believe that people (including myself) on this thread know what a healthy DCT transmission is supposed to behave. The problems described here are real even though it can be control software related.
Sure thing. I have owned a few. 07 GTI, wife's 10 Z4. Rented a TT in Munich. The TLX is the best I've driven.
A DCT is a rare transmission in the states. Unless you drive German.
From hanging around here for a while it seems only a few have used one before, let alone owned one.
If the dealer tells you repeatedly it's all good, it probablly is.
Honda does not have a reputation for poor quality control management. I think it's just lack of experience.
No offense. Just my opinion is all. No harm. No foul

Last edited by BellaTLX; May 14, 2015 at 07:21 PM.
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Old May 14, 2015 | 08:25 PM
  #418  
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Originally Posted by BellaTLX
Sure thing. I have owned a few. 07 GTI, wife's 10 Z4. Rented a TT in Munich. The TLX is the best I've driven.
A DCT is a rare transmission in the states. Unless you drive German.
From hanging around here for a while it seems only a few have used one before, let alone owned one.
If the dealer tells you repeatedly it's all good, it probablly is.
Honda does not have a reputation for poor quality control management. I think it's just lack of experience.
No offense. Just my opinion is all. No harm. No foul
LOL A Hyundai Veloster that costs $20,000 comes with a dual-clutch transmission and is sold in the U.S. It doesn't have to be a rare and exotic German car to have a DCT.

But on a related note, I think CVTs (continuously variable transmissions) have effectively replaced all other transmissions due to their high fuel efficiency, and will replace DCTs one day. Perhaps a future TLX will have a CVT
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Old May 14, 2015 | 08:53 PM
  #419  
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It is rare. Outside of German makes. Hyuadai has a large lineup. Only one of thier models has one. I think it's shared with a Kia also. The Fiesta had one for a few years and the Dart. That's a small handful. The DCT Is much more popular in European makes. It's not a slush box. It will not feel like a conventional automatic.
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Old May 14, 2015 | 08:56 PM
  #420  
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Originally Posted by enchantedsky
LOL A Hyundai Veloster that costs $20,000 comes with a dual-clutch transmission and is sold in the U.S. It doesn't have to be a rare and exotic German car to have a DCT.

But on a related note, I think CVTs (continuously variable transmissions) have effectively replaced all other transmissions due to their high fuel efficiency, and will replace DCTs one day. Perhaps a future TLX will have a CVT
Why would you be happy about a CVT? I would sacrifice fuel economy for a better performance feel. I don't care for CVT. How old are you if you don't mind me asking?
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Old May 14, 2015 | 09:14 PM
  #421  
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Ok let me start by saying I have been lurking for a while on the site and appreciate all the posts regarding the DCT issue.

Here is my experience and I have been able to replicate this majority of the time. I came upon this in Sport+ and did not matter hot or cold outside conditions. Because of the 8 gears the tran shifts rather quickly at low RPM and by 40km/hr the trans is in 4th gear. Once I have hit 5th-6th gear around 60km/hr and coming to a slow down at a light I will at 20km/hr intervals hit the UP SHIFT paddle just to see what gear it has downshifted to and to my surprise at 20km/hr the tranny is still in 4th gear. Once the car is about to hit a dead stop it will lunge a tad like most have experienced thinking it has shifted from 2nd-1st.

This is not the case the tranny is still stuck in 4th hence the bump shift right at the dead stop. To minimize or eliminate this I have done the following:

At 40km/hr (when slowing down to a light or traffic) I will do a gear check (hit UP SHIFT paddle) usually it is in 4th. At this point I will downshift one gear to 3rd and leave it all the way till the dead stop. Result: no bump shift.

If one will notice when rolling to a light in the same situation and traffic or light goes green, your will hit the accelerator and the car will jolt into gear (rather leggy). Why? Because the tranny loves 4th gear coming to a stop and if you do not come to a dead stop and accelerate it will hunt down to 2nd creating that laggy jolt. By bumping down to 3rd or even 2nd this is almost eliminated or suppressed to more comfortable levels.

Sorry for the long post but this is what I have come to and wanted to pass along. I think this issue can be resolved if the engineers at Acura look at downshift points and program the tranny to downshift more frequently as the speed decreases.

Please feel free to add or discredit this info because this is only my opinion and not of many others.
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Old May 14, 2015 | 09:16 PM
  #422  
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Originally Posted by Cruisn76
Ok let me start by saying I have been lurking for a while on the site and appreciate all the posts regarding the DCT issue.

Here is my experience and I have been able to replicate this majority of the time. I came upon this in Sport+ and did not matter hot or cold outside conditions. Because of the 8 gears the tran shifts rather quickly at low RPM and by 40km/hr the trans is in 4th gear. Once I have hit 5th-6th gear around 60km/hr and coming to a slow down at a light I will at 20km/hr intervals hit the UP SHIFT paddle just to see what gear it has downshifted to and to my surprise at 20km/hr the tranny is still in 4th gear. Once the car is about to hit a dead stop it will lunge a tad like most have experienced thinking it has shifted from 2nd-1st.

This is not the case the tranny is still stuck in 4th hence the bump shift right at the dead stop. To minimize or eliminate this I have done the following:

At 40km/hr (when slowing down to a light or traffic) I will do a gear check (hit UP SHIFT paddle) usually it is in 4th. At this point I will downshift one gear to 3rd and leave it all the way till the dead stop. Result: no bump shift.

If one will notice when rolling to a light in the same situation and traffic or light goes green, your will hit the accelerator and the car will jolt into gear (rather leggy). Why? Because the tranny loves 4th gear coming to a stop and if you do not come to a dead stop and accelerate it will hunt down to 2nd creating that laggy jolt. By bumping down to 3rd or even 2nd this is almost eliminated or suppressed to more comfortable levels.

Sorry for the long post but this is what I have come to and wanted to pass along. I think this issue can be resolved if the engineers at Acura look at downshift points and program the tranny to downshift more frequently as the speed decreases.

Please feel free to add or discredit this info because this is only my opinion and not of many others.
Sorry guys I meant SPORT not SPORT+ mode. When u do a gear check it will not up shift due to the low speed
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Old May 15, 2015 | 01:36 AM
  #423  
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Originally Posted by jeremyw
I notice you are in LA. The hot exterior temperature does make it hard to replicate the transmission problem. From my experience, the problems become more "random" when it is hot outside. Try to replicate the problem after park your TLX overnight in the cooler morning temperature. Once you can, then ask your dealer to do the same to replicate the problems.
It happened twice in succession on one day and I have not been able to repeat it. If it happened every morning when cold, it would be obvious.
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Old May 15, 2015 | 01:40 AM
  #424  
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Originally Posted by Cruisn76
Ok let me start by saying I have been lurking for a while on the site and appreciate all the posts regarding the DCT issue.

Here is my experience and I have been able to replicate this majority of the time. I came upon this in Sport+ and did not matter hot or cold outside conditions. Because of the 8 gears the tran shifts rather quickly at low RPM and by 40km/hr the trans is in 4th gear. Once I have hit 5th-6th gear around 60km/hr and coming to a slow down at a light I will at 20km/hr intervals hit the UP SHIFT paddle just to see what gear it has downshifted to and to my surprise at 20km/hr the tranny is still in 4th gear. Once the car is about to hit a dead stop it will lunge a tad like most have experienced thinking it has shifted from 2nd-1st.

This is not the case the tranny is still stuck in 4th hence the bump shift right at the dead stop. To minimize or eliminate this I have done the following:

At 40km/hr (when slowing down to a light or traffic) I will do a gear check (hit UP SHIFT paddle) usually it is in 4th. At this point I will downshift one gear to 3rd and leave it all the way till the dead stop. Result: no bump shift.

If one will notice when rolling to a light in the same situation and traffic or light goes green, your will hit the accelerator and the car will jolt into gear (rather leggy). Why? Because the tranny loves 4th gear coming to a stop and if you do not come to a dead stop and accelerate it will hunt down to 2nd creating that laggy jolt. By bumping down to 3rd or even 2nd this is almost eliminated or suppressed to more comfortable levels.

Sorry for the long post but this is what I have come to and wanted to pass along. I think this issue can be resolved if the engineers at Acura look at downshift points and program the tranny to downshift more frequently as the speed decreases.

Please feel free to add or discredit this info because this is only my opinion and not of many others.
Interesting theory...will check when I get my car back.
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Old May 15, 2015 | 01:56 AM
  #425  
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Originally Posted by Cruisn76
Ok let me start by saying I have been lurking for a while on the site and appreciate all the posts regarding the DCT issue.

Here is my experience and I have been able to replicate this majority of the time. I came upon this in Sport+ and did not matter hot or cold outside conditions. Because of the 8 gears the tran shifts rather quickly at low RPM and by 40km/hr the trans is in 4th gear. Once I have hit 5th-6th gear around 60km/hr and coming to a slow down at a light I will at 20km/hr intervals hit the UP SHIFT paddle just to see what gear it has downshifted to and to my surprise at 20km/hr the tranny is still in 4th gear. Once the car is about to hit a dead stop it will lunge a tad like most have experienced thinking it has shifted from 2nd-1st.

This is not the case the tranny is still stuck in 4th hence the bump shift right at the dead stop. To minimize or eliminate this I have done the following:

At 40km/hr (when slowing down to a light or traffic) I will do a gear check (hit UP SHIFT paddle) usually it is in 4th. At this point I will downshift one gear to 3rd and leave it all the way till the dead stop. Result: no bump shift.

If one will notice when rolling to a light in the same situation and traffic or light goes green, your will hit the accelerator and the car will jolt into gear (rather leggy). Why? Because the tranny loves 4th gear coming to a stop and if you do not come to a dead stop and accelerate it will hunt down to 2nd creating that laggy jolt. By bumping down to 3rd or even 2nd this is almost eliminated or suppressed to more comfortable levels.

Sorry for the long post but this is what I have come to and wanted to pass along. I think this issue can be resolved if the engineers at Acura look at downshift points and program the tranny to downshift more frequently as the speed decreases.

Please feel free to add or discredit this info because this is only my opinion and not of many others.

Exactly my observation!!

Although I don't upshift, I'll just let the gear go down. Once in rolling stop I normally downshift, to have the right gear. This might have something to do with gas consumption why Honda decides to progrma it that way. Also look at the RPM when slowing down, it will bounce up and down, giving that not so smooth feel.
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Old May 24, 2015 | 09:50 PM
  #426  
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I'm getting close to 40% oil life and was wondering for those of you that got the official TSB transmission update, how's it doing? Still haven't heard from anyone if that update fixed the clunk from reverse to drive on cold start ups. All those who updated your input would be gratefully appreciated, thanks in advance.
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Old May 25, 2015 | 12:15 AM
  #427  
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Originally Posted by nebula
I'm getting close to 40% oil life and was wondering for those of you that got the official TSB transmission update, how's it doing? Still haven't heard from anyone if that update fixed the clunk from reverse to drive on cold start ups. All those who updated your input would be gratefully appreciated, thanks in advance.
What does your oil life have to do with the transmission update?
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Old May 25, 2015 | 12:42 PM
  #428  
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Originally Posted by BellaTLX
What does your oil life have to do with the transmission update?
I assume they are asking because they may or may not want to get the update when they bring their car in for its oil change.
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Old May 25, 2015 | 11:20 PM
  #429  
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Originally Posted by chris03tl
I assume they are asking because they may or may not want to get the update when they bring their car in for its oil change.
That is correct, of course the oil life has nothing to do with the transmission. Just wanted to know those that had it done did it help or not, especially that clunk from R to D.
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Old May 26, 2015 | 03:09 PM
  #430  
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Right on. I got mine on the 12th. The clunk from R to D is still there. Seems to only happen for the first shift each day. Dealer said all is normal. Daily operation is smooth. No issues with that. Still get the clunk first thing in the morning. My 12 Durango does that as well tho
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Old May 26, 2015 | 04:21 PM
  #431  
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Thanks for the info, still I wish that clunk would be addressed in my opinion I don't think it's normal. As another member has stated when going from R to D, if you wait in neutral for 1-2 seconds the clunk won't happen. It's a work around that we shouldn't have to do though. As far as the shifting, if you feel it improved that is good news.
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Old May 26, 2015 | 04:28 PM
  #432  
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Originally Posted by nebula
Thanks for the info, still I wish that clunk would be addressed in my opinion I don't think it's normal. As another member has stated when going from R to D, if you wait in neutral for 1-2 seconds the clunk won't happen. It's a work around that we shouldn't have to do though. As far as the shifting, if you feel it improved that is good news.
Yes that does work. Also letting the car warm up for a little bit helps. It's still very irritating. You are right it's not normal and we shouldn't have to put up with it. It's embarrassing when I have people with me and it makes that sound :/

Shifting was always good for me. Just that damn CLUNK! Please let me know what your dealer says. Thanks
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Old May 26, 2015 | 10:39 PM
  #433  
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Will do, it looks like I will probably get the update late June. My shifting on cold start ups is kinda goofy especially on cold weather, hopefully the update will help that and fingers crossed about the clunk. I'll let you know what happens.
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Old May 27, 2015 | 10:05 PM
  #434  
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Originally Posted by nebula
Will do, it looks like I will probably get the update late June. My shifting on cold start ups is kinda goofy especially on cold weather, hopefully the update will help that and fingers crossed about the clunk. I'll let you know what happens.
Good luck. I hope it resolves your issues.

Here in Canada, there is no official TSB from Acura Canada so my dealer is not applying updates for me. Also claims that they can't reproduce my issues during test drives.

Having said that, with the warm temperatures this month I haven't noticed the jerkiness at low speeds and slight jolt when coming to a stop while using Sport Mode (my preferred setting). This is what makes solving this issue tricky. I'm almost convinced it's temperature related, but I read that some forum members living in warmer climates have experienced similar issues. My issues are probably going to return this winter.

For now, I'll just enjoy the car while the temps are warm :-)
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Old May 27, 2015 | 10:31 PM
  #435  
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Nomad 346, I hope it resolves my issue. It's true the warmer weather has helped but not totally resolved transmission issues. I can almost live with the goofy shifts simply because it dissapates after the car warms up. That clunk however feels like it could break something, I just pause for a second in neutral to stop the clunk. Honestly the clunk is my biggest concern, I truly hop that update works. I will let you guys know what happens after I get it done (probably sometime in late June).
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Old May 30, 2015 | 03:44 AM
  #436  
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Does anyone know what software version is it showing?

I got the latest update in april 3rd week. I still notice some jerks and lurching. So, i just want to know which software version my car has? Any help is very much appreciated. Thanks.
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Old Jun 12, 2015 | 07:11 PM
  #437  
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Transmission failed to engage a gear today while turning left from a stop. Very revvy and no acceleration for a couple seconds. The saga continues....
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Old Jun 12, 2015 | 08:04 PM
  #438  
JonB's Avatar
10th Gear
 
Joined: Mar 2015
Posts: 11
Likes: 3
The Saga Continues...

Originally Posted by Dunkindonuts
Transmission failed to engage a gear today while turning left from a stop. Very revvy and no acceleration for a couple seconds. The saga continues....
Yeah, the saga sure does continue. The weather is warmer now so the transmission issues are muted a bit for me. But from time to time I am reminded that just beneath the surface lurks a prematurely released transmission. In fact I got a nice little jolt when I started out this morning just before I came to a red light. So my hunch is come cooler weather - we'll be right back to where we started out.

Anyone out there pleased with their updates?
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Old Jun 13, 2015 | 12:58 AM
  #439  
newfly's Avatar
Intermediate
 
Joined: Oct 2014
Posts: 27
Likes: 1
Originally Posted by JonB
Yeah, the saga sure does continue. The weather is warmer now so the transmission issues are muted a bit for me. But from time to time I am reminded that just beneath the surface lurks a prematurely released transmission. In fact I got a nice little jolt when I started out this morning just before I came to a red light. So my hunch is come cooler weather - we'll be right back to where we started out.

Anyone out there pleased with their updates?


Got the update done a month or so ago. So far I have experienced one harsh down shift when cruising to a stop. Yes, the weather is a bit warmer, but it have been smooth in the morning.


I have 6000 miles so far (bought in Oct 14)
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Old Jun 18, 2015 | 10:17 AM
  #440  
Praj Prasai's Avatar
Intermediate
10 Year Member
 
Joined: Oct 2014
Posts: 25
Likes: 4
After having the software updated a month ago,my Tlx still have hard shift on on cold start and hesitate and jerks when trying to accelerate from 30mph speed. For example slowing down and accelerating back from speed around 30mph. Any one still have issue after the update ?
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