Unwanted behavior after software update

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Old Oct 23, 2015 | 03:04 PM
  #1  
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Unwanted behavior after software update

I recently got a software update on my 2015 I4 TLX. It was necessary because of some emissions issue & acura sent me a letter on this with special instructions for California residents where we have to get some certificate from the dealer after the update which we would need to send in for registration renewal.

After the update however, now whenever I use bluetooth to do a phone call, these are the new behaviors(bugs) that I see.
  1. First time I call someone the voice is garbled and lots of static[happens more than 50% of the time]. Second time voice quality is fine(100% of the time).
  2. Also if I have radio on when I made the call, the ACURA phone UI "hangs up" initially, however the actual phone call is on(as seen from the phone UI) & then later the ACURA phone UI comes back up in a few seconds & then the phone call and the radio are on at the same time for the first approx 5-10 seconds before the radio turns off/mute and then only the call is on via ACURA bluetooth phone interface[right expected behavior](happens 100% of the time)

Is there anyone seeing this behavior on their car after an update? How do I get an update that fixes this?

Also, Where/how can someone notify Acura of this unwanted behavior after software update assuming this is not only me but is a large scale observation?

Last edited by niray9; Oct 23, 2015 at 03:09 PM.
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Old Oct 24, 2015 | 11:15 AM
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I presume this was the 15-34 update. You did not say what phone you have, but my Android phone works fine after the update. BUT, maybe the update was not executed correctly. That seems to have happened to a number of posters here (I was one.) Go back to your dealer and tell them of this issue.
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Old Oct 26, 2015 | 03:59 PM
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Originally Posted by sbillard
I presume this was the 15-34 update. You did not say what phone you have, but my Android phone works fine after the update. BUT, maybe the update was not executed correctly. That seems to have happened to a number of posters here (I was one.) Go back to your dealer and tell them of this issue.
Thanks.

I have a Nexus 5(Android). I'll check with the dealer.
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Old Dec 17, 2015 | 04:27 PM
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From: Calgary, AB
yikes - see my post on the marshmallow nexus android 6 thread. I dont think this is a Acura issue as someone on the Android forum also has this problem with his highlander.
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Old Dec 18, 2015 | 11:26 AM
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From: Wichita, KS
This is a somewhat old thread, but to help others who stumble upon it. This seems to be fixed with Google Connectivity Services version C.1.6.7.
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Old Dec 20, 2015 | 07:59 PM
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It is not just Abdroid. I don't know if it's the Acura update or the phone iOS update but now I can't receive calls. On the screen the car immediately seems to hang up as soon as the call connection is made and I lose the call although if I look at the phone the call is still ongoing but I can't use the Bluetooth
L
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Old Dec 20, 2015 | 08:15 PM
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Originally Posted by Jayellin
It is not just Abdroid. I don't know if it's the Acura update or the phone iOS update but now I can't receive calls. On the screen the car immediately seems to hang up as soon as the call connection is made and I lose the call although if I look at the phone the call is still ongoing but I can't use the Bluetooth
L
I've got an iPhone 6s running iOS 9.2 with a '15 TLX and all the updates for the nav, audio, and BT and I've not had any issues making or receiving calls.
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