Just wanted some opinions on this one.
I have an 2009 Base TL that is on a 3 year lease and a few months ago my dealer found a leak in the trans due to a bad solenoid and replaced that.
Two weeks ago I noticed the car shifting funny and brought it back in and another leak was noticed so it was left at the dealer and they ran dye through it to pinpoint the leak and the Torque converter seal and main seal in the trans were replaced. So they thought they had fixed the problem.
This last weekend I noticed some more trans fluid on my garage floor and took it in again and they will be looking at it tomorrow to diagnose it.
I was just wondering how concerned I should be since I plan on buying it once my lease was up since I put a bunch of money down. Do you think I need to contact Acura's customer relations department and tell then what is going on? I will say the dealer has been very helpful in keeping my up to date on how the repairs are going and giving me loaners.
Just not sure if the lemon law applies or what ground I have to stand on.
I have an 2009 Base TL that is on a 3 year lease and a few months ago my dealer found a leak in the trans due to a bad solenoid and replaced that.
Two weeks ago I noticed the car shifting funny and brought it back in and another leak was noticed so it was left at the dealer and they ran dye through it to pinpoint the leak and the Torque converter seal and main seal in the trans were replaced. So they thought they had fixed the problem.
This last weekend I noticed some more trans fluid on my garage floor and took it in again and they will be looking at it tomorrow to diagnose it.
I was just wondering how concerned I should be since I plan on buying it once my lease was up since I put a bunch of money down. Do you think I need to contact Acura's customer relations department and tell then what is going on? I will say the dealer has been very helpful in keeping my up to date on how the repairs are going and giving me loaners.
Just not sure if the lemon law applies or what ground I have to stand on.
Suzuka Master
Mr Marco
Suzuka Master
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Not positive, but I would bet it is the same law as here in Oregon; 4 attempts to fix the same issue, or out of commission for 30 days during your warranty period in order for it to be considered a "Lemon".
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Your transmission is a relatively simple 5-speed automatic: it is compact and any leak should be very easy to trace and rectify. I'm concerned that they chose to "run die" since A) the purity and chemical composition of transmission fluid is essential to porper opearation of the transmission and B) the fluid is reddish in color and very easy to trace once the rtransmission has been properly cleaned of any road grime. I wonder if you could describe in more detail how it shifts"funny". In any case I would have a frank but courteous conversation with the service manager and alert him that you have decided to contact Acura not in order to denigrate the dealership but simply to create an audit trail of the problem and repair record. I would then send Acura a registered letter with a brief description of the problem, chronology of the repair attempts to-date and attach copies of the service invoices. Here, again, it is important to use a nice and courteous tone: stress that this is an excellent car and, except for this problem, you are very happy with it (assuming that you are), and you are sure that your service department is trying hard to resolve the problem. However, you are writing to the manufacturer because you have a lot of equity in the car and plan to keep it a long time, and you are now quite concerned about the longevity of the transmission. Good luck and keep us informed.