2012 Acura TL paint issue/defect

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Old Sep 28, 2012 | 07:30 PM
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2012 Acura TL paint issue/defect

I just bought a CPO 2012 Acura TL with 16,000kms on it. I noticed this paint issue, it almost looks like a chemical is on the paint but the surface is smooth and clean and it appears to be under the clear coat...did I end up with a defective paint job? It only seems to be in one area on the front fender and bumper.



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Old Sep 28, 2012 | 08:17 PM
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I've experienced the same problem, the dealership said they received multiple reports of the same problem. They said they would fix it but never called me back; I guess the check for the new car cleared and they moved their focus on the next potential customer! Anyway, I waxed the car with blackbox by turtle wax and it's gone. You should try it.
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Old Sep 28, 2012 | 08:50 PM
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Originally Posted by Zutt
I've experienced the same problem, the dealership said they received multiple reports of the same problem. They said they would fix it but never called me back; I guess the check for the new car cleared and they moved their focus on the next potential customer! Anyway, I waxed the car with blackbox by turtle wax and it's gone. You should try it.
I would never touch my car with any product Turtle Wax makes but thanks for the advice. I'm sure the wax helped to mask the problem but this is under the clearcoat so it's only hiding the problem not solving it.
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Old Sep 28, 2012 | 10:55 PM
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Cpo, used car had a stain and damaged the clear. Not dealer or acuras fault. It's used. Try buffing it, might come out.
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Old Sep 28, 2012 | 11:47 PM
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Originally Posted by pimpin-tl
Cpo, used car had a stain and damaged the clear. Not dealer or acuras fault. It's used. Try buffing it, might come out.
I bought a per own 2004 tl arthercite color and had similar problem.. Mine looked like they spray too much metallic in some spot on the hood. Had the district manager came out w a paint measurement gauge to check out paint depth to see if I had body work. They agreed to reprint the hood for me.. Still look good after 8 years
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Old Sep 29, 2012 | 12:20 AM
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take it back to dealer.. best advice
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Old Sep 29, 2012 | 01:28 PM
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Originally Posted by pimpin-tl
Cpo, used car had a stain and damaged the clear. Not dealer or acuras fault. It's used. Try buffing it, might come out.
The car has 10k miles on it and was garage stored it looks completely mint minus this strange issue, I don't give a shit if its the dealers fault or not the car clearly has a paint defect in the factory paint so it should be covered by warranty. Worst advice ever...
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Old Sep 29, 2012 | 02:13 PM
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Yeah, I feel your pain. I had a major issue with my paint which fortunately the CPO warranty covered (click here for details).

As you are well aware, part of the process of a car becoming a CPO is passing an inspection. Request a copy of that and you'll see a section for the paint. They have to inspect each and every panel and check it on the form. You should be able to get it fixed under warranty based on that.

Good luck!
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Old Sep 29, 2012 | 02:20 PM
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Originally Posted by ucf_bronco
Yeah, I feel your pain. I had a major issue with my paint which fortunately the CPO warranty covered (click here for details).

As you are well aware, part of the process of a car becoming a CPO is passing an inspection. Request a copy of that and you'll see a section for the paint. They have to inspect each and every panel and check it on the form. You should be able to get it fixed under warranty based on that.

Good luck!
They actually couldn't sell it to me as a cpo because they said it was still technically new on their computers, I guess it can't be listed as a cpo when it's a 2012 model. I did buy the Acura comprehensive warranty on top of the existing warranty though.
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Old Oct 1, 2012 | 12:17 PM
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Wow, that sucks...I feel like they pulled a fast one on you. There shouldn't be an issue with the year on a CPO unless it's too old. How in the hell could a car that's been sold, driven for 16k km's, then re-acquired by the dealership still be considered "technically" new? The year is irrelevant.

So no CPO means there was no 150-point inspection?
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Old Oct 1, 2012 | 03:37 PM
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probably was a dealers car.. might have been a demo.. so it was not registered to anyone..
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Old Oct 2, 2012 | 10:58 AM
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No it wasn't a demo it was purchased and traded back in towards an AWD model. They said they can't list cars as CPO unless they are older then the current year, said something about it being a computer issue.

They did assure me it went through a full inspection and we also have required safety inspections where I'm from so it had a fresh one of those as well. So far this seems to be the only thing I've noticed amiss about the car.
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Old Oct 2, 2012 | 11:13 AM
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Originally Posted by wreak
No it wasn't a demo it was purchased and traded back in towards an AWD model. They said they can't list cars as CPO unless they are older then the current year, said something about it being a computer issue.

They did assure me it went through a full inspection and we also have required safety inspections where I'm from so it had a fresh one of those as well. So far this seems to be the only thing I've noticed amiss about the car.
so what was the price difference between what you bought and what a new one costed since it wasnt listed as "CPO" per what you said..

did you even look at a new one?
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Old Oct 2, 2012 | 12:44 PM
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Originally Posted by wreak
No it wasn't a demo it was purchased and traded back in towards an AWD model. They said they can't list cars as CPO unless they are older then the current year, said something about it being a computer issue.

They did assure me it went through a full inspection and we also have required safety inspections where I'm from so it had a fresh one of those as well. So far this seems to be the only thing I've noticed amiss about the car.
I suggest you request a copy of that inspection. Whoever did it obviously missed this issue but most likely checked the appropriate box that everything was ok. That alone should be enough to get this covered under the warranty.
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Old Oct 2, 2012 | 06:59 PM
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Originally Posted by potmilkz
so what was the price difference between what you bought and what a new one costed since it wasnt listed as "CPO" per what you said..

did you even look at a new one?
I got it for 6k under sticker. I was looking at a 2012 TSX V6 when this one showed up on the lot, it seemed like a much better deal so got the TL. I also got an Acura comprehensive warranty for 6 years.
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Old Oct 2, 2012 | 07:56 PM
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I got mine brand new for $5k under sticker. I think you got ripped sorry to say.
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Old Oct 2, 2012 | 08:11 PM
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Originally Posted by pimpin-tl
I got mine brand new for $5k under sticker. I think you got ripped sorry to say.
Just wondering, is everyone an asshole on this site?

I think I know my market pretty well, we have one Acura dealer in my entire province. The car lists new for $39.5k + destination, I got mine for $33k. IE not even close to "getting ripped". You clearly don't know a thing about our car market up here in Canada...

Last edited by wreak; Oct 2, 2012 at 08:17 PM.
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Old Oct 3, 2012 | 05:17 AM
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^^^^^

In this world, there's no free lunch.

The car has known paint defects. That's why the dealer was so eager to let go of it for just $6K off the ticket price.
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Old Oct 3, 2012 | 07:53 AM
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This paint defect can only be seen in certain lighting and is only on the front drivers fender/tiny bit on the bumper. I had the car for 2 weeks and washed it/dried it twice in the sun before I even noticed it. I'm thinking the dealer had no clue about this issue.

I find it funny you guys are all such experts on my situation/sale when all you see is two close up photos of a small paint defect. I love the internet.

Thanks UCF_Bronco, it's nice to see we have some adults in here, if I decide to pursue this I'll check with them on that.
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Old Oct 3, 2012 | 10:52 AM
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Originally Posted by wreak
This paint defect can only be seen in certain lighting and is only on the front drivers fender/tiny bit on the bumper. I had the car for 2 weeks and washed it/dried it twice in the sun before I even noticed it. I'm thinking the dealer had no clue about this issue.

I find it funny you guys are all such experts on my situation/sale when all you see is two close up photos of a small paint defect. I love the internet.

Thanks UCF_Bronco, it's nice to see we have some adults in here, if I decide to pursue this I'll check with them on that.
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Old Oct 3, 2012 | 10:59 AM
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Originally Posted by wreak
Just wondering, is everyone an asshole on this site?

I think I know my market pretty well, we have one Acura dealer in my entire province. The car lists new for $39.5k + destination, I got mine for $33k. IE not even close to "getting ripped". You clearly don't know a thing about our car market up here in Canada...

sorry bud but your car with 10k miles on when you bought it and it should not be listed at 39.5k. A NEW TL with less than 5 miles should cost that much..

at 33k you got it at a not so fair price.

KBB listed it as 33k CPO and 34k from dealer.

Private party is still 33k. so you didnt get a good deal.
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Old Oct 3, 2012 | 11:40 AM
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As I read it I think he means got it for $6000.00 less than a brand new one. Yes all car prices are higher up here in Canada. Price doesn't look unreasonable for a low mileage non tech up here.
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Old Oct 3, 2012 | 11:55 AM
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Originally Posted by terdonal
As I read it I think he means got it for $6000.00 less than a brand new one. Yes all car prices are higher up here in Canada. Price doesn't look unreasonable for a low mileage non tech up here.

holy fuck, a new base tl in canada is priced nearly 40k????!?!

i just did a search.. and a 2012 shawd tech with a asking price of 40k.. so how does a base non tech sell at 39.5k..

and this was acura of richmond, bc

a brand new 2012 sh-awd non-tech has a asking price of 38.5k.. he bought a used base for 5k less.. not worth it in my opinion
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Old Oct 3, 2012 | 12:24 PM
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Originally Posted by wreak
Just wondering, is everyone an asshole on this site?

I think I know my market pretty well, we have one Acura dealer in my entire province. The car lists new for $39.5k + destination, I got mine for $33k. IE not even close to "getting ripped". You clearly don't know a thing about our car market up here in Canada...
Umm, only one Acura dealer in 100 miles, and my car was priced at 43k, and I got it for 38k. And it was new while yours was used. You didn't get a good deal.
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Old Oct 3, 2012 | 12:27 PM
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Originally Posted by potmilkz
holy fuck, a new base tl in canada is priced nearly 40k????!?!

i just did a search.. and a 2012 shawd tech with a asking price of 40k.. so how does a base non tech sell at 39.5k..

and this was acura of richmond, bc

a brand new 2012 sh-awd non-tech has a asking price of 38.5k.. he bought a used base for 5k less.. not worth it in my opinion
Yep. I think he is mad now that we pointed out the obvious too him. Lol
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Old Oct 3, 2012 | 01:12 PM
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Originally Posted by potmilkz

Advice was regarding a paint defect not a purchase price on a car so I have no clue what point you think you're making with that photo.
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Old Oct 3, 2012 | 01:17 PM
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Originally Posted by potmilkz
sorry bud but your car with 10k miles on when you bought it and it should not be listed at 39.5k. A NEW TL with less than 5 miles should cost that much..

at 33k you got it at a not so fair price.

KBB listed it as 33k CPO and 34k from dealer.

Private party is still 33k. so you didnt get a good deal.
You're an ignorant 24 y/o with no clue about the Canadian market which is further evident by you getting Canadian and American pricing mixed up. You're also quoting KBB which gives American prices GTFO
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Old Oct 3, 2012 | 01:18 PM
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Originally Posted by terdonal
As I read it I think he means got it for $6000.00 less than a brand new one. Yes all car prices are higher up here in Canada. Price doesn't look unreasonable for a low mileage non tech up here.
It's a solid price as I've said several times before, especially considering the part of Canada I'm from.
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Old Oct 3, 2012 | 01:28 PM
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Originally Posted by pimpin-tl
Umm, only one Acura dealer in 100 miles, and my car was priced at 43k, and I got it for 38k. And it was new while yours was used. You didn't get a good deal.
Your car was American you twit:

Canadian Prices
Base 39,890
Tech 43,390
SH-AWD 43,890
SH-AWD-TECH 47,390
SH-AWD Elite 49,390
American Prices
Base 35,905
Tech 39,635
SH-AWD-TECH 43,185
SH-AWD Advance 45,385
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Old Oct 3, 2012 | 01:29 PM
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Originally Posted by pimpin-tl
Yep. I think he is mad now that we pointed out the obvious too him. Lol
The obvious being you have no idea what you're talking about.
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Old Oct 3, 2012 | 01:34 PM
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Originally Posted by potmilkz
holy fuck, a new base tl in canada is priced nearly 40k????!?!

i just did a search.. and a 2012 shawd tech with a asking price of 40k.. so how does a base non tech sell at 39.5k..

and this was acura of richmond, bc
Why not use your brain and check out acura.ca for Canadian pricing...
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Old Oct 3, 2012 | 01:51 PM
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I don't know any moderators so someone can report this to a moderator for closure.

Clearly I've gotten all the "advice" I'm going to get on this topic.
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Old Oct 3, 2012 | 02:27 PM
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Originally Posted by potmilkz
sorry bud but your car with 10k miles on when you bought it and it should not be listed at 39.5k. A NEW TL with less than 5 miles should cost that much..

at 33k you got it at a not so fair price.

KBB listed it as 33k CPO and 34k from dealer.

Private party is still 33k. so you didnt get a good deal.
He's also Canadian your also looking in your local market you idiot.
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Old Oct 3, 2012 | 02:29 PM
  #34  
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well ill stick to topic.


btw was the price you paid all inclusive of tax and everything?

Last edited by potmilkz; Oct 3, 2012 at 02:34 PM.
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Old Oct 3, 2012 | 03:04 PM
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Originally Posted by potmilkz
well ill stick to topic.


btw was the price you paid all inclusive of tax and everything?
Thanks man I'd appreciate that.

No it was $33k plus we get hammered with 15% tax on top of that. My Province probably has one of the highest re-sale pricing markets in Canada. We still have several 2008 model year TL's going for just under 20k Canadian funds!
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Old Oct 3, 2012 | 04:59 PM
  #36  
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oh ok..

but yea take your car back to dealer.

i had 90% of my car repainted.. well.. any metal surface.

this means no mirriors, bumpers, sideskirts, or decklid spoiler.. but everything else was repainted.

there was bubbles under the clearcoat which could not be buffed out.

after bitching at them for selling me a defected car at a undefected car price they gave me total 7 years warranty with lifetime warranty on paint with the body shop.
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Old Oct 3, 2012 | 05:52 PM
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Originally Posted by wreak
This paint defect can only be seen in certain lighting and is only on the front drivers fender/tiny bit on the bumper. I had the car for 2 weeks and washed it/dried it twice in the sun before I even noticed it. I'm thinking the dealer had no clue about this issue.

I find it funny you guys are all such experts on my situation/sale when all you see is two close up photos of a small paint defect. I love the internet.

Thanks UCF_Bronco, it's nice to see we have some adults in here, if I decide to pursue this I'll check with them on that.
Originally Posted by wreak
I don't know any moderators so someone can report this to a moderator for closure.

Clearly I've gotten all the "advice" I'm going to get on this topic.
Woah there. Welcome to AZ.

It is difficult to tell from the picture, but to me it looks like this is lift from the adhesive on a clear bra, bubbles under the film (see example below\/). That is my . If you don't have a clear bra on the car, then sorry for the misinformation.

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Old Oct 3, 2012 | 05:54 PM
  #38  
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so you mean the CB lifted the clearcoat and caused a air pocket between basecoat and clearcoat?
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Old Oct 3, 2012 | 08:45 PM
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It definitely isn't from a clear bra as the car isn't equipped with one. I might take my cable porter polisher to it and see if that gets me anywhere.
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Old Oct 4, 2012 | 07:54 AM
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I really don't understand why you're not at the dealership demanding some action on their part...
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