Forgestar F14
05-02-2013, 10:17 AM
#42
Race Director
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Not sure. I've never looked into them as I'm not a fan of deep dish wheels.
05-02-2013, 10:40 AM
#44
takin care of Business in
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You would be running air and scrapping the interstate to pull those rims off
05-05-2013, 02:00 PM
#46
Suzuka Master
iTrader: (2)
Just got my F14's back from Forgestar after the clearcoat started coming off in sheets. Sent them out January 28th and just got them back May 2. I just hope they hold up this time.
05-06-2013, 09:59 AM
#47
takin care of Business in
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05-06-2013, 02:35 PM
#48
05-06-2013, 03:13 PM
#49
Suzuka Master
iTrader: (2)
I'm just happy I got them back at all to be honest. I was a little worried at the eight week mark when my wheels were apparently MIA within the company/powdercoaters. I'll be writing a full review soon on the whole Forgestar experience.
05-06-2013, 03:16 PM
#50
BANNED
iTrader: (33)
^don't bash them too hard.
most times it is not even the wheel manufacturers fault. it's the powder coater companies that get switched around all the time and cause delays for the wheel companies and their consumers.
I had to wait much longer than expected for my F14's as well, but in the end the company did right by me and i'm happy. I hope things worked out for you as well.
most times it is not even the wheel manufacturers fault. it's the powder coater companies that get switched around all the time and cause delays for the wheel companies and their consumers.
I had to wait much longer than expected for my F14's as well, but in the end the company did right by me and i'm happy. I hope things worked out for you as well.
05-06-2013, 08:02 PM
#51
Suzuka Master
iTrader: (2)
Believe me, I'm one of the most patient people you'll ever encounter. When I originally ordered the wheels, I was told 4-5 weeks by Throwdown, which I took with a grain of salt. I received them at around 8-9 weeks, which I was fine with. I know some have waited much longer. Never made a single phone call/e-mail; just waited patiently.
When sending them back, I was told 2-4 weeks to have them refinished, which turned into 12+, which again, I have no issue with. It was winter. I was told I didn't need an RMA, even though their site explicitly states any wheels sent back for warranty claims without one will be returned to sender, so I had no RMA to reference when I called at the 8-9 week point. All I had was a UPS record that the wheels had been signed for on 2/5. They didn't know who I was, where the wheels were etc. Fortunately I had written down the five digit number written on the barrels which they use to identify the wheels. They said they'd look into it with the powder coater and call me back, but I never heard back from them. I called back around the 11-12 week mark and they were able to locate them by the number, (they had just come back from powder coat a few days prior) but they didn't seem to know where to send them. I had included all my contact/shipping info with the wheels when I sent them in late January.
I understand issues arise with quality control, and I'm glad they fixed them, but they didn't instill much confidence in me the way they handled the customer service aspect. I sent the wheels back at my own expense, which isn't right. Their product was defective well within the warranty period. They should have sent me call tags and an RMA. I also now have to absorb the $100 to have them re-mounted and balanced.
When sending them back, I was told 2-4 weeks to have them refinished, which turned into 12+, which again, I have no issue with. It was winter. I was told I didn't need an RMA, even though their site explicitly states any wheels sent back for warranty claims without one will be returned to sender, so I had no RMA to reference when I called at the 8-9 week point. All I had was a UPS record that the wheels had been signed for on 2/5. They didn't know who I was, where the wheels were etc. Fortunately I had written down the five digit number written on the barrels which they use to identify the wheels. They said they'd look into it with the powder coater and call me back, but I never heard back from them. I called back around the 11-12 week mark and they were able to locate them by the number, (they had just come back from powder coat a few days prior) but they didn't seem to know where to send them. I had included all my contact/shipping info with the wheels when I sent them in late January.
I understand issues arise with quality control, and I'm glad they fixed them, but they didn't instill much confidence in me the way they handled the customer service aspect. I sent the wheels back at my own expense, which isn't right. Their product was defective well within the warranty period. They should have sent me call tags and an RMA. I also now have to absorb the $100 to have them re-mounted and balanced.
05-14-2013, 03:17 PM
#52
Believe me, I'm one of the most patient people you'll ever encounter. When I originally ordered the wheels, I was told 4-5 weeks by Throwdown, which I took with a grain of salt. I received them at around 8-9 weeks, which I was fine with. I know some have waited much longer. Never made a single phone call/e-mail; just waited patiently.
When sending them back, I was told 2-4 weeks to have them refinished, which turned into 12+, which again, I have no issue with. It was winter. I was told I didn't need an RMA, even though their site explicitly states any wheels sent back for warranty claims without one will be returned to sender, so I had no RMA to reference when I called at the 8-9 week point. All I had was a UPS record that the wheels had been signed for on 2/5. They didn't know who I was, where the wheels were etc. Fortunately I had written down the five digit number written on the barrels which they use to identify the wheels. They said they'd look into it with the powder coater and call me back, but I never heard back from them. I called back around the 11-12 week mark and they were able to locate them by the number, (they had just come back from powder coat a few days prior) but they didn't seem to know where to send them. I had included all my contact/shipping info with the wheels when I sent them in late January.
I understand issues arise with quality control, and I'm glad they fixed them, but they didn't instill much confidence in me the way they handled the customer service aspect. I sent the wheels back at my own expense, which isn't right. Their product was defective well within the warranty period. They should have sent me call tags and an RMA. I also now have to absorb the $100 to have them re-mounted and balanced.
When sending them back, I was told 2-4 weeks to have them refinished, which turned into 12+, which again, I have no issue with. It was winter. I was told I didn't need an RMA, even though their site explicitly states any wheels sent back for warranty claims without one will be returned to sender, so I had no RMA to reference when I called at the 8-9 week point. All I had was a UPS record that the wheels had been signed for on 2/5. They didn't know who I was, where the wheels were etc. Fortunately I had written down the five digit number written on the barrels which they use to identify the wheels. They said they'd look into it with the powder coater and call me back, but I never heard back from them. I called back around the 11-12 week mark and they were able to locate them by the number, (they had just come back from powder coat a few days prior) but they didn't seem to know where to send them. I had included all my contact/shipping info with the wheels when I sent them in late January.
I understand issues arise with quality control, and I'm glad they fixed them, but they didn't instill much confidence in me the way they handled the customer service aspect. I sent the wheels back at my own expense, which isn't right. Their product was defective well within the warranty period. They should have sent me call tags and an RMA. I also now have to absorb the $100 to have them re-mounted and balanced.
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